Ordered Sept 7. Latest update says delivery 10/30 - 11/4. Did not did not expect it would take 2 months to deliver when I ordered. UPDATED REVIEW: My apologies to Med Mart. I thought I was reviewing... Ver mais
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Veja o que dizem as avaliações
The young lady when I had called was very informative. She had all the information and she was polite and she was just great and we had all taken care of and I got my product very happy thank you besi... Ver mais
A empresa respondeu
Place my Oder on Oct 30th 2026 at Aprox 6 am Alaska Time was told this was for Wi Fi Capable and this could work with out Wi Fi . I called back after the Order 5 minutes later to Cancel the Order and... Ver mais
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My reason for only a 3 star rating is because the tracking site doesn't work and since this was the first time I used this company, I did not have any information on when my items were coming. The com... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos Hospitalares
- também em
- Centro de Saúde e Beleza
- Fornecedor de Equipamentos para Diabéticos
- Fornecedor de equipamentos para mobilidade
- Loja de vitaminas e suplementos
- Serviço de assistência médica domiciliar
Escrito pela empresa
Med Mart Supply is the next evolution of Med Mart, a healthcare company that has been serving customers since 1992. What began as a brick-and-mortar medical equipment business grew into a nationwide ecommerce operation in 2015, helping customers across the country find the products, guidance, and support they need to live safer, healthier, and more independently. Med Mart Supply was created to expand that same experience into the everyday healthcare products people use more regularly. Our assortment includes medical supplies, wound care and first aid, incontinence products, personal care, nutrition, diabetes care, respiratory products, gloves and PPE, daily living aids, and more. What makes us different is the service behind the website. Healthcare products can be confusing, and customers often need help understanding options, comparing products, choosing the right size, or simply figuring out what best fits their needs. Med Mart has built its reputation around knowledgeable product experts and responsive customer service, earning more than 10,000 customer reviews over the years. Med Mart Supply brings that same customer-first approach to a broader range of healthcare needs. Whether you’re shopping for yourself, caring for a loved one, or purchasing for a business or healthcare facility, our goal is simple: make it easier to find dependable healthcare products from brands you trust, backed by real people who are here to help. Better Health. Every Day.
Escrito pela empresa
- Real people. Real product help.
- Healthcare products aren’t always easy to shop for. Our knowledgeable team is here to answer questions, help you compare options, and make finding the right products easier.
- Experience you can count on
- Med Mart Supply is backed by Med Mart, a family-owned healthcare company serving customers since 1992 and trusted through more than 10,000 customer reviews.
- We’re here after your purchase, too
- Our commitment doesn’t end when your order is placed. If you have a question or an issue with your order, our customer service team is here to help.
- Better Health. Every Day.
- From everyday medical supplies to products you rely on regularly, we’re building Med Mart Supply to make healthcare shopping simpler for individuals, caregivers, families, and businesses.
Our commitment to you
Real help when you need it
Healthcare shopping can come with questions. If you need help choosing a product, understanding your order, or resolving an issue after your purchase, our customer service team is here to help. Med Mart Supply is backed by more than 30 years of healthcare experience and a commitment to treating every customer with the care and attention we’d expect for our own families.
Informações de contato
10780 Reading Road, Cincinnati, Estados Unidos
- 844-958-4050
- help@medmartsupply.com
- medmartsupply.com
3,6
Bom
46 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
fast service
3 de outubro de 2026
Resposta da Med Mart Supply
Happy we could help in a hurry! Thanks for the review.
Resposta da Med Mart Supply
Glad we could get it to you quickly! Thanks for choosing us.
You were unable to fill my total order
You were unable to fill my total order, however you coul have fill half or a forth of it and refunded the rest of the cost. I really needed the product, now I have to find another supplier!
2 de outubro de 2026
Resposta da Med Mart Supply
We’re sorry we couldn’t fill your order. We understand that even part of it would have helped, and we should have discussed the available options with you. We’re sorry you’re now having to look elsewhere for something you needed.
2 months to arrive
Ordered Sept 7. Latest update says delivery 10/30 - 11/4. Did not did not expect it would take 2 months to deliver when I ordered.
UPDATED REVIEW:
My apologies to Med Mart. I thought I was reviewing another company were I had ordered a comparable item and still haven't received it. Med Mart is correct is saving they received the order on 10/9 and shipped promptly. I would not hesitate to use them again. Please forgive my previous error.
7 de outubro de 2026
Resposta da Med Mart Supply
Michael, we looked into your order and show it was placed on October 9 and shipped by UPS that same afternoon. That doesn’t line up with the dates you’re seeing, so we’d like to help clear things up. Please contact our team so we can check your tracking with you.
The young lady when I had called was…
The young lady when I had called was very informative. She had all the information and she was polite and she was just great and we had all taken care of and I got my product very happy thank you besides she spoke English very well compared to a lot of these places, they have people that hardly can speak English that was great.
12 de outubro de 2026
Resposta da Med Mart Supply
So glad she could answer your questions and get everything taken care of! Thanks for the kind words—we’re happy your product arrived and you’re pleased with it.
you sent the WRONG product
you sent the WRONG product. It DID NOT match the image on your website and NO ONE has responded to my call for info on how to return the product and get a refund. i would have given you ZERO stars, had it been an option!
11 de outubro de 2026
Resposta da Med Mart Supply
We’re sorry the product didn’t match what you expected from the photo, and that your call went unanswered. Please contact our team with your order number so we can look into the mix-up and help with the return and refund.
Good price and fast delivery
10 de outubro de 2026
Resposta da Med Mart Supply
A good deal that gets there fast—glad we could help! Thanks for the review!
Resposta da Med Mart Supply
Just what you ordered, without the wait! Thanks for shopping with us.
Resposta da Med Mart Supply
We’re sorry you received the wrong product. Please contact our team with your order number so we can help get this sorted out.
Easy to order
Easy to order. Product exactly as described and was what I needed. Received very quickly and I loved that!
9 de outubro de 2026
Resposta da Med Mart Supply
Love that it was easy to order and just what you needed! Quick delivery is a nice bonus. Thanks for shopping with us!
Resposta da Med Mart Supply
Glad we kept you in the loop and your order arrived on time! Thanks for the review.
Very fast delivery
Very fast delivery. Good quality medical device. Everything I needed. Would use. again.
9 de outubro de 2026
Resposta da Med Mart Supply
Happy to hear you got everything you needed and it arrived quickly! Thanks for giving us a try—we’d love to have you back.
Didn't have or even try to back order…
Didn't have or even try to back order what you were advertising
8 de outubro de 2026
Resposta da Med Mart Supply
We’re sorry the item you wanted wasn’t available and we couldn’t offer a backorder. It’s frustrating to place an order and end up empty-handed. Thanks for letting us know.
It was exactly what I wanted and a good…
It was exactly what I wanted and a good price fast shipping appreciate it.
8 de outubro de 2026
Resposta da Med Mart Supply
Just what you wanted, a good price, and fast shipping—love to hear it! Thanks for choosing us!
Resposta da Med Mart Supply
Glad everything went smoothly! Thanks for shopping with us and taking a moment to leave a review.
The delivery was two days faster than…
The delivery was two days faster than predicted (a seldom experienced phenomenon). The device is doing the job quite adequately.
5 de outubro de 2026
Resposta da Med Mart Supply
Two days early—we’ll take it! Glad the device is doing its job, too. Thanks for the review!
The company delivers the meds in timely…
The company delivers the meds in timely fashion.
30 de setembro de 2026
Resposta da Med Mart Supply
Glad your order arrived on time! Thanks for choosing us and leaving a review.
It's taking way too long to get it.
It's taking way too long to get the items I have ordered. If I knew that I wouldn't have ordered. So sad. im still waiting. It's been two weeks. When do I receive it?
28 de setembro de 2026
Resposta da Med Mart Supply
We’re sorry you’re still waiting after two weeks. We understand how frustrating that is. Please reach out to our team with your order number so we can check what’s holding things up and find out when you can expect it.
I ABSOLUTELY cannot believe how easy…
I ABSOLUTELY cannot believe how easy this order was handled. I talked with a young man who helped me with a portion of the website that was confusing me (I.e., he just took my order!), telling me I should have my items in 3 - 5 business days. IT WAS DELIVERED THE NEXT DAY! Amazing.
2 de outubro de 2026
Resposta da Med Mart Supply
Now that’s a nice surprise! So glad our team could help with your order and it showed up the very next day. Thanks for sharing—this made us smile!
My reason for only a 3 star rating is…
My reason for only a 3 star rating is because the tracking site doesn't work and since this was the first time I used this company, I did not have any information on when my items were coming. The company I previously used delivered within 2 days of order. This took 5, which I wasn't expecting, and with no way to track it. I called to get info but the customer service dept. was closed and then the next day, there was my delivery. Nice surprise but not happy about not knowing anything about their delivery times.
2 de outubro de 2026
Resposta da Med Mart Supply
Glad your order arrived, but we’re sorry you were left guessing until it showed up. A working tracking link would have made that first order a lot less frustrating. Thanks for letting us know where things fell short.
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