Meerkat Avaliações 

474
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... Ver mais

Avaliado com 5 de um total de 5 estrelas

What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From my very first email and telecom with Fadwah she has been helpful, supportive and she actually listens which made me appreciate the service received

A empresa respondeu

Detalhes da empresa

  1. Planejamento Financeiro
  2. Serviço de redução de dívidas
  3. Consultor Financeiro
  4. Instituição Financeira
  5. Seguradora de Funerais

Escrito pela empresa

Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

474 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(474)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My consultant was very helpful and accommodating

My consultant was very helpful, always willing to answer my questions at any time, and also willing to wait for me to make decisions when I was ready and comfortable.

I appreciate that very much.

7 de março de 2023
logotipo da Meerkat

Resposta da Meerkat

Thanks for the feedback. We appreciate it!

Avaliado com 1 de um total de 5 estrelas

After starting to deduct no updates at…

After starting to deduct no updates at all you only get the statements from the company that is deducting.If you have challenges its hard to get help its unlike the first time the want you to join them.The person who were there at the beginning don't even border himself about the service you get.

18 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

We appreciate your feedback and have passed onto the team to contact you.

Avaliado com 1 de um total de 5 estrelas

I have asked my status they told me I'm…

I have asked my status they told me I'm up to date the next thing they call me to inform me my policy is lapsed.i asked my statement im still waiting for it. The only thing I did I reversed my last payment because I needed money urgently of wich I know I'll pay double payments

4 de março de 2023
logotipo da Meerkat

Resposta da Meerkat

We appreciate your feedback and have passed to the team to contact you.

Avaliado com 1 de um total de 5 estrelas

They just make adjustments all the time…

They just make adjustments all the time on my account. The monthly charge is R350. I iused to stay in an apartment bigger than this one and my total monthly bill for water and electricity was R500 - R580 a month.

8 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Hi Le-anne. Was this review meant for Meerkat? We are a financial services company

Avaliado com 5 de um total de 5 estrelas

Quick Removal from Debt Review

Mrs Hendricks was very help in removing me from Debt Review. Meerkat is quick and efficient in delivery. I highly recommend their services to anybody who is need of their service offerings.

24 de fevereiro de 2023
Avaliação não solicitada
logotipo da Meerkat

Resposta da Meerkat

Thanks Garth. We appreciate the feedback!

Avaliado com 1 de um total de 5 estrelas

Meerkat should equip staff with proper tools to perform duties and there's a huge lack of this. A few clients I worked with cancelled their policies but still being debited? Fix your systems!

Management skills is so poor they don't even know what their doing. There's no structure in place everything is just a mess the systems etc. There's no unity and a lack of motivation, I believe you work well if you're being supported

27 de janeiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thank you for your feedback. Your employment was terminated for valid reasons.

Avaliado com 4 de um total de 5 estrelas

Great service at reasonable cost

Great service at reasonable cost, involving in every step. Not always available when calling but ensure to attend when opportunity avail.

Recommend.

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da Meerkat

Resposta da Meerkat

Thank you for your feedback. We appreciate it.

Avaliado com 1 de um total de 5 estrelas

The company is useless

The company is useless. They use SMS as correspondence instead of usual letters to prevent clients from obtaining cover elsewhere as a result of their uselessness

2 de setembro de 2022
logotipo da Meerkat

Resposta da Meerkat

We appreciate your feedback and have escalated to our service team.

Avaliado com 1 de um total de 5 estrelas

Very bad

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedom handled us way better. I just hope with how you run your business you dont lose customers 🙄🙄

19 de fevereiro de 2023
Avaliado com 1 de um total de 5 estrelas

I starred the policy in 2018 and was…

I starred the policy in 2018 and was doing good all the years until 2022 when I was told my policy lapsed because of missed payment that I was not even aware of that you say happened in 2021

10 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thank you for your feedback. We have escalated to our service team who will make contact shortly.

Avaliado com 1 de um total de 5 estrelas

I submitted a claim will all docs…

I submitted a claim will all docs required but i still need to have a proof that my uncle is my uncle

8 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thank you for your message. We have passed to the service team to contact you shortly.

Avaliado com 4 de um total de 5 estrelas

Service

They attended to my query on time

10 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thanks for the feedback!

Avaliado com 5 de um total de 5 estrelas

Meerkat was very professional & clear…

Meerkat was very professional & clear on all documents required for the claim.
They ensured me that the money was going to paid within 48 hours and it was done.
I didn't have to stress during my time of grief. I thank them.

10 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thank you for taking the time to provide this feedback. Sincere condolences for your loss.

Avaliado com 5 de um total de 5 estrelas

Excellent

Very helpful in explaining the cover and giving options that suits your buget

7 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thanks for your feedback Zanele. We really appreciate it.

Avaliado com 1 de um total de 5 estrelas

Unhappy client and I want my money

I had a policy with Freedom Life Insurance and recieved a message that Meerkat has taken over the policy . First it’s policy increase and secondly they told me my policy has lapse how so I don’t understand because they debit every month . I recieved an sms stating that my policy have been reinstated and in order for me to claim I must pay monthly fees for six month n wait for six months for me to claim . Really not happy with their service it’s not servicing us as it should . Extremely disappointed

26 de janeiro de 2023
Avaliação não solicitada
logotipo da Meerkat

Resposta da Meerkat

Thank you for your feedback. We have passed onto our team to look into this and will provide a response in due course.

Avaliado com 5 de um total de 5 estrelas

All of the agents that I have dealt…

All of the agents that I have dealt with have helped myself and my husband superbly. Fadwa Hendricks, Lefa Ntsalla and Khumbula Malgas. I can not express through words how seamless this process has been. Thank you so much to all of you.

5 de fevereiro de 2023
logotipo da Meerkat

Resposta da Meerkat

Thanks for your feedback. We really appreciate and will definitely share with the team.

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