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Meet Bernard Avaliações 

239
•
O TrustScore é 5 de um total de 5

4,9

Loja de Roupas
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Discovered Ryan and Meet Bernard on Instagram after their reels appeared on my discover page, and I’ve been following ever since. They stock some great pieces from a range of brands I love. On a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received my first order from these guys, which was quick and efficient. They even took the time to write a personal handwritten note on the invoice. Nice touch. Their Instagram content is what first... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I started watching the reels posted on Insta and really liked the delivery of the video and also the practical help in putting together outfits and talking me through them. Ordered a pair of tro... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great independent shop selling awesome brands! I ordered some socks online and they emailed straight away to say they were so sorry they had sold out of the colour I wanted, so suggested another colou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

239 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(239)

55 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant service

Ordered gorgeous Stine Goya dress, arrived super quick and added surprise bonus of ‘birthday discount’ which made the price unbeatable. Not my first online purchase here and won’t be my last. Excellent service!!

13 de novembro de 2023
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Resposta da Meet Bernard

Oh thank you so much for leaving the kind review Selina... It's much appreciated. Glad you love the dress and the service, we don't get it right every time so great to hear when we do! Much Love, R & D

Avaliado com 5 de um total de 5 estrelas

My Coat

Very happy with my purchase and fast delivery. Thank you Meet Bernard.

21 de outubro de 2023
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Resposta da Meet Bernard

Garry, we really appreciate you taking the time to leave that review... Many Thanks Amigo!

Avaliado com 2 de um total de 5 estrelas

Ex display and soiled

I bought some shoes in the sale but they arrived dirty and spotted on the upper as had been ex-display. I returned them and received a refund for the returns postage. I always support small local businesses so this was unfortunate

1 de outubro de 2023
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Resposta da Meet Bernard

Thanks for taking the time to leave the review Jo...

Old stock and display models do get tried on unfortunately and as a small, family run indie business we can't afford to hold lots of stock.

We wouldn't advertise this in the product description if that's what you were referring to as it's generic description. However, we should have flagged it to you when we sent it out, i guess the girls missed this when packing so apologies for that.
We do normally contact the customer if spotted and offer a discount. Again, sorry this has not happened.

Try one of the major commercial websites who may have fresh stock of the trainer you're trying to get and lots of sizes, may be better for you.

Also, we saw they were slightly dirty on the sole, we couldn't see any scuffs though, do you have anymore specific info on that?

Much Love, Bernard x

Avaliado com 5 de um total de 5 estrelas

Quick refund.

I made an error in the order. Meet Bernard immediately cancelled the order and refunded me without delay.
Cheers.

6 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Speedy delivery as always

Speedy delivery as always, clothes as described and great fit. Thanks folks!!

11 de julho de 2023
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Resposta da Meet Bernard

Sam, it’s is our absolute pleasure… Thank you for the kind review 🙏🏼

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service and communication for my online order - the shop really went the extra mile to ensure my order was correct (ie sizing). Thank you.

4 de junho de 2023
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Resposta da Meet Bernard

Neil... We really appreciate you taking the time to write that. Thank you so much.

Avaliado com 1 de um total de 5 estrelas

Lack of basic service

Purchased two items, charged for both. One out of stock so you ask me what I want to do - that’s fine but how can you charge me for something you don’t have. Ask for refund, no response. Send another email - no response. This isn’t customer service

Just seen a response - yes emailed three times after I left the review, what an amazing coincidence. I used to be a regular purchaser when you had the shop in Greenwich, on the basis of your response don’t worry, I won’t be shopping with you again.

17 de maio de 2023
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Resposta da Meet Bernard

Gavin,
We emailed you 3 times about this asking what you wanted to do and processed your refund as soon as we heard from you.
I'm not sure we could have done much more.
we're not Amazon here just a small independent store. We'll try to be quicker in future.
Thanks for the kind review though.

Thanks for editing your review.
As you well know we haven’t emailed you at all after your review with trustpilot, that’s very dishonest of you and a total lie.
That’s such a shame from a former regular customer who if was a regular customer would know us better.
We’ll miss you as a customer and only hope you can find your order for a pen and notepad on much more efficient commercial websites.

Avaliado com 5 de um total de 5 estrelas

Meet Bernard made it easy for me to…

Meet Bernard made it easy for me to send a gift card to a family member from overseas for his favourite store

Thank you

14 de março de 2023
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Resposta da Meet Bernard

Thanks so much for the kind review, it's really appreciated... x

Avaliado com 4 de um total de 5 estrelas

Very happy

Very happy. Service was excellent and so was the price compared to other stores. Item was delivered quickly and for free! Recommend.

2 de março de 2023
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Resposta da Meet Bernard

Only 4 stars!? Thanks for the kind review Liam, very much appreciated...🙏🏽

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