Mega Music Avaliações 

5.087
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There was nothing in stock of what I wanted but was constructed a starter pack close to my budget. Amazing customer service—Big smiles, patience, and flexibility! I first wanted a Squire Sonic pack in... Ver mais

Avaliado com 5 de um total de 5 estrelas

A Mandurah boy with ADHD and dyslexia shows a fledgling ability as a guitarist yet his family are unable to afford to buy him a guitar on which to practice. Through a charity Mega Music stepped in an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff friendly on phone understood exactly what you were asking. Posted microphones so quickly, Due to a factory mistake one box had to be replaced. I was under pressure as needed for function. M... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been using Mega Music - Myaree as my go to for all of my music needs for over 10 years. I have felt welcome from the day I stepped inside. - Drum Department - Hi Tech - Lighting - Live... Ver mais

Detalhes da empresa

  1. Loja de Instrumentos Musicais
  2. também em
  3. Conserto de instrumentos musicais
  4. Loja de Percussão
  5. Loja de pianos
  6. Loja de Violões e Guitarras

Escrito pela empresa

Welcome to Mega Music. Perth's largest locally owned and operated Music Store. We sell all things Guitars, Drums, Keyboards, Music Production, Live Sound and Stage/DJ Lighting. Our services also include guitar servicing, set-up and restringing, drum reskinning and tuning, Audio Installations for Churches, Schools, corporate and live venues, and we have a Music Academy at which you or your little ones can take guitar, drum, keyboard, vocal lessons and more. Our online store means you can also purchase what you need, wherever you're located. Our experienced staff, who are all working musicians, are always happy to advise you on your musical instrument choices and help you find the right instrument, the first time.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(5.087)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The staff took my order over the phone…

The staff took my order over the phone and they were knowledgeable and helpful. The staff contacted me as soon as my products had arrived, to organise for my collection and payment in full minus a small deposit I had already paid. When I went into the store, the staff were super helpful. I wanted some other products I knew were in stock from their website. I gave the staff a list of items I had written down from my investigation of their website and the products were gathered up efficiently. I left Mega Music feeling like a very valued customer and I would definitely go back to the store, even though it is an hour drive from my residence. I would and will be recommending Mega Music to my friends.
Thank you for an amazing experience team.

6 de março de 2025
Avaliado com 5 de um total de 5 estrelas

The ONLY music shop.

These guys are the best. Been going to Megas for 25 years. Recently they helped me out with an issue, and I ended up with one of the best guitars I have ever owned. Thanks guys. Customer for life here.

15 de março de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Bad experience

I ordered two sets of wireless microphones in December. After much waiting, I got one set at the end of January and realised that it was the wrong product. Then, the shop said they would deliver the correct set at the end of February. Again, in early March, when I called, they said they had received only one set. I am still waiting for another set after making the order in December. The best part is that no one will call to inform me whether it is coming or not.

1 de março de 2025
Avaliado com 1 de um total de 5 estrelas

Followed advice from online customer…

Followed advice from online customer support. Received ready for collection notice - at Myaree.
I sent the following via email:
Good morning,

Order Date: 20/02/2025
As part of this order, I enquired about collecting my purchase, from your Wangara store.

Advised of the pick-up selection portion, as part of the order process, to direct this purchase to, I indicated Wangara.

No reference of this action appears on order and invoice documents. There is, however, a response to my initial enquiry which demonstrates my collection request. 

My grand-daughter requires this recorder in time for her music session this Wednesday. She is a student of St James' Anglican School, Alkimos.

Travel to Myaree is impractical - in terms of distance and other commitments I have.

Is it possible to deliver my order to your Wangara store on Tuesday before 1.30pm?

I look forward to receiving your response.

Thank you,

Jonathan Joyce.

To date, I have received neither an acknowledgement or response.
Subsequently, I have purchased the required recorder from another vendor.

On 20/02/2025 12:09, Support wrote:

##- Please type your reply above this line -##
Thank you for contacting Mega Music.

Your enquiry (number 139242) has been received and is being reviewed by our sales staff.

If you wish to add additional information, you can reply to this email.

This email is a service from Mega Music. Delivered by Zendesk
[G6LKZ0-3MNN3]

20 de fevereiro de 2025
logotipo da Mega Music

Resposta da Mega Music

Hi Jonathan,
Thank you for taking the time to leave us a review. We're sincerely sorry to hear that our service fell short this time, this is not the level of service we strive for. We have addressed this with our online staff to ensure this doesn't happen again. Please accept our apologies and we hope your granddaughter is enjoying the item you purchased.
The Mega Music Team

Avaliado com 4 de um total de 5 estrelas

Some doubts about online ordering

Have brought about $10000 worth of gear from mm over the last few years and am generally happy with the service. My last order was online for a new ibanez guitar, case and strap. I paid online and was notified that it was ready for pickup. When i got there, the case and strap were not available so had to spend a further $120. Not very impressed with that and no discount that i could see even though my previous purchases include a roland fantom 8 88 valued at nearly $6000.

27 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Ordered speaker cover December 4 2024

Ordered speaker cover December 4 2024 . Hasn’t arrived yet

4 de dezembro de 2024
logotipo da Mega Music

Resposta da Mega Music

Hi Alex,
Thank you for taking the time to leave us a review. Unfortunately the speaker covers that you ordered were not in stock as shown on our website at the time of your order. We sincerely apologise for the delay in our staff informing you of the wait for the backorder.
The Mega Music Team

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