Mellowafurniture Avaliações 

I placed an order for garden furniture 3 weeks ago, paid half the money when I ordered and the remainder to be paid on delivery. Everything seemed fine at first with emails back and forward, I asked for an estimated delivery date which is this week. A week ago I received an email asking for my full name, DOB and copy of a recent bank statement as part of KYC process, I refused and also haven't heard back after several emails chasing an update. I've asked for a refund but I'm not hopeful, I've also contacted my bank fraud department.

I am also not sure if this company is a scam. I was asked to pay half up front, then cash on delivery. I paid in full as I don't have access to cash.
Then received a dodgy email saying they wanted my full registered name, and a copt6of a bank statement to prove I was not a fraudulent customer. I refused this and have not heard back since.
Thay are registered to a residential road in Gloucester. Have contacted my banks fraud department.
Waiting for a response or delivery.

Tried to place an order using Klarna and just kept getting an error. Emailed and also received a email back to say there was a problem with payment try and alternative. I don’t want to, that’s why I opted for Klarna. Are these a real complaint or are they trying to con people into thinking they can use Klarna when they can’t. So disappointed