MemberDeals Avaliações 

1.740
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Went here to get a deal on the water park at American dream mall. We wanted tickets with an add on cabana. Could only get the tickets… no fast pass option or any other add ons and can’t add on anythin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simple, but thorough follow-through experience. I'm very satisfied by how easy it was to purchase tickets with a great discount from GOVX. I'll definitely return for future deals.

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(1.740)

321 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

A bit confusing

A bit confusing at first, but was able to figure it out.

8 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We apologize things for you are confusing. Please call us and we will be more than happy to help you.

Avaliado com 2 de um total de 5 estrelas

The Member Deals Id.me page for hotels…

The Member Deals Id.me page for hotels states that my hotel will be one price "All Fees Included". When I made payment I was charged additional fees. Then I called the Member Deal customer line, and after waiting about 15 minutes, it disconnected asking me to call back later. Quite disappointing.

8 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re sorry for the confusion and appreciate you bringing this to our attention. While hotel listings may display “all fees included,” applicable taxes are always shown separately and clearly disclosed at checkout prior to completing the purchase. These taxes are required by local and state regulations and are not controlled by us.
We’re also sorry to hear about the difficulty reaching our support team. Please feel free to call us again or provide your order number here so we can review the booking details and investigate further.

Avaliado com 5 de um total de 5 estrelas

Pleasurable

Finding and booking my event was simple and the pricing is all inclusive which helps to really simplify everything. I really like that everything was immediately in my in box. A service that is pleasurable to visit.

7 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you so much for the kind feedback! We’re glad to hear that finding and booking your event was simple and that the all‑inclusive pricing helped make the process easy and transparent. It’s great to know everything arriving promptly in your inbox added to a smooth experience. We truly appreciate you choosing our service and look forward to assisting you again.

Avaliado com 1 de um total de 5 estrelas

am extremely disappointed with my…

am extremely disappointed with my experience using MemberDeals.com. I mistakenly booked the Crowne Plaza Midtown Atlanta and later discovered numerous concerning reviews explaining that the hotel had recently been sold to another company and was currently in a transition phase. After learning this information, I immediately contacted MemberDeals.com and requested a refund.

At the same time, I booked the correct hotel through MemberDeals.com, hoping they would work with me in good faith regarding the mistaken booking. I was told I would receive a response within 72 hours regarding my refund request. However, after 72 hours passed with no update, I contacted them again only to be told that a “partner company” was now reviewing the situation and that they could not provide any timeline for resolution.

This lack of accountability and customer support is very frustrating. I specifically trusted MemberDeals.com because they are affiliated with my union benefits program, and I expected a higher standard of service and professionalism. Instead, I feel like I am being given the runaround while my money remains tied up.

When I return to New York, I fully intend to make our union leadership aware of this experience and the way this situation has been handled. Union members should know exactly what kind of customer service to expect when using this company.

7 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re truly sorry to hear about your experience and understand how frustrating this situation has been. We appreciate you taking the time to share these details.
As a third‑party booking provider, we do need to work directly with the hotel’s supplier when reviewing refund requests. In this case, we submitted the request to the supplier associated with the hotel; however, the refund was not approved. We also made an additional effort to contact the hotel directly, but the front desk advised that the reservation date is too far out for them to review or make any determination at this time.
We understand your disappointment, especially given your trust in MemberDeals through your union benefits program. While reservations of this type are marked as non‑refundable, we are still willing to review any new information that may help. If you are able to obtain written approval directly from a hotel manager authorizing a refund, please share that documentation with us and we will gladly forward it to the supplier for further review. Please note that this does not guarantee approval, but it does allow us to advocate further on your behalf.
To ensure we are reviewing the correct reservation, we kindly ask that you contact us directly and provide your order number. Our team will be happy to look into the matter and confirm what options, if any, may still be available.
We value your feedback and regret that this experience did not meet your expectations.

Avaliado com 4 de um total de 5 estrelas

Prices are good

Prices are good. the only thing I didn't understand was that the collision damage waiver (CDW) was advertised as $11/day. I'm doing a 7-day rental, but the CDW cost was $88, an apparent coverage for 8 days.

3 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please feel free to call us so we can review this with you. At this time, we would need to see the order details to confirm the exact pricing and charges. We understand the confusion regarding the Collision Damage Waiver, which is advertised at $11 per day, and we’re happy to go over how the rental company applies coverage days once we can review the reservation. Once we have the order, we can walk through the full breakdown and answer any questions.

Avaliado com 3 de um total de 5 estrelas

AMC Tickets did not work for AMC online purchase or reservations…

This review is for the AMC Black tickets through Bank of America deals. Bottomline: I was able to purchase the Black Tickets, but unable to redeem them online for reserved seats at AMC.com; the AMC site thru the Chrome browser refused to honor them ( a 16 digit and a 12 digit code) for payment, making them worthless.

3 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please contact AMC directly either by phone or by visiting the box office, as they can assist you with redemption and seating questions, including online bookings. If needed, you may also contact us and we will be happy to review this with you.
While the Black Tickets were successfully purchased, redemption for reserved seats online can sometimes be impacted by AMC’s website settings or browser behavior. AMC is best positioned to assist with troubleshooting code acceptance on AMC.com.

Avaliado com 5 de um total de 5 estrelas

Easy to book tickets

Easy to book tickets. Great deals for theater tickets for spring.

2 de maio de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for the kind feedback. We’re glad to hear the booking process was easy and that you found great spring theater deals. We appreciate you choosing us and hope you continue enjoying the savings.

Avaliado com 5 de um total de 5 estrelas

Ease in buying movie tickets thanks


Ease in buying movie tickets thanks

30 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for the feedback! We’re glad to hear buying movie tickets was easy and convenient. We appreciate you choosing us and hope to help again soon.

Avaliado com 1 de um total de 5 estrelas

HIDDEN FEES. 0 STARS

The price of the theme park tickets were the same price as the actual website. On top of that the total price after my card was processed was higher by $20 than what it originally said when I was entering my information!!
Also when I rented a car through tmobile, there was a a whole bunch of hidden fees once I went to pick up. Would give 0 stars if I could.

24 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for sharing your feedback—we understand how frustrating pricing differences can be. We always strive to keep prices as competitive as possible. If you’re able to share an order number, we’re happy to review the booking details with our supplier.
Please note that prices and fees are set by the supplier and can vary depending on availability, timing, and booking channel. In some cases, final totals may change if the supplier updates pricing or fees at the time of confirmation.
We appreciate you taking the time to share your experience, as feedback like this helps us continue evaluating how we can improve clarity and transparency throughout the booking process.

Avaliado com 1 de um total de 5 estrelas

Deliberately Deceptive

They bill $20 more in Busch Gardens tickets which is not clearly displayed upon entering credit card number. My bank pushed a 2 step authentication which was the only place the real total was displayed. Beware any rebate/other “included bonus” is actually extra they’re going to try to tap your card for. Fully deceptive and deliberate. Nice try scammer.

22 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

The total ticket price is displayed before payment is submitted and before the terms are accepted, allowing guests to review all costs prior to completing their purchase. Our pricing is designed to remain competitive and is often lower than gate prices. Any bank-related steps such as two‑factor authentication are generated by the card issuer and are outside of our control.
Optional add-ons or offers are always presented as separate, optional selections and are never added without the guest’s consent. We strive to be transparent at every step of the checkout process.
That said, we take feedback like this seriously and welcome the chance to review your experience in more detail. Please reach out to our customer support team so we can look into this further and assist you directly.

Avaliado com 5 de um total de 5 estrelas

Very easy to purchase tickets

Clear instructions, received tickets immediately.

19 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Avaliado com 3 de um total de 5 estrelas

I disliked the calendar selection…

I disliked the calendar selection feature. Selecting the month, day, and year was very annoying.

17 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for sharing your feedback. We’re sorry to hear that the calendar selection feature was frustrating and understand how important a smooth and easy booking experience is.
We appreciate you taking the time to point this out, and we’ll be sure to share your comments with our product team as we continue working to improve the site experience for our guests.
Thank you again for your feedback.

Avaliado com 5 de um total de 5 estrelas

This is wonderful perk

It was easy to find the exact hotel we were looking for and it was less than the hotel website.

17 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the feedback. Enjoy all the wonderful hotels we have to offer and thank you.

Avaliado com 3 de um total de 5 estrelas

Good platform. Bad checkout.

It was nice to look at deals and events. However, checkout was terrible! I've never had so much kickback from trying to pay for events, lodging, or any other online purchasing experience.

15 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Thank you for sharing your feedback. We’re glad to hear you enjoyed browsing the deals and events, but we’re very sorry to learn that the checkout experience was frustrating. We understand how disruptive payment errors can be and regret the inconvenience this caused. If you’re willing, we’d appreciate the opportunity to review what happened—please feel free to reach out to us directly so we can look into the issue and assist further.

Avaliado com 3 de um total de 5 estrelas

I wasn’t able to book the reservation…

I wasn’t able to book the reservation that showed it was available. The hotel showed 5 left but when I checked out I kept getting error codes saying the price didn’t match. So I had to choose a more expensive room. I tried at least 7 times to purchase. The site is legit though but must have patience.

15 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

Please feel free to call us and we’ll be glad to help. We understand how frustrating this can be. While booking, the hotel showed availability with a limited number of rooms left, but during checkout an error kept appearing indicating the price no longer matched. This required selecting a higher-priced room. The booking attempt was made multiple times, which can certainly be frustrating. The site itself is legitimate, but in situations like this, a little patience—and reaching out to us directly—can really help so we can assist in real time.

Avaliado com 1 de um total de 5 estrelas

Total Scam

Over charged me. The “deals” are more expensive than normal to pay for them to middle man. I requested a refund and they refused despite their own policy. AVOID
Update* their response is fluff I have called it’s pointless AVOID

6 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We’re sorry to hear about your frustration. Unfortunately, we’re unable to locate or review an order without specific reservation or order details. Pricing, charges, and refund eligibility are tied directly to a confirmed booking and the supplier’s terms.
We encourage you to contact us directly with the order information so we can properly review your concern and determine what assistance may be available. Without those details, we’re unable to verify the claim or take further action.

Avaliado com 5 de um total de 5 estrelas

Best prices

Checked with Costco, us navy, and universal site and the best prices were with NEA.

9 de abril de 2026
Avaliação não solicitada
logotipo da MemberDeals

Resposta da MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

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