When making a booking for the hotel the dates changed upon receipt of the email confirmation. our original dates were from July 7th to the 10th, but in the email it states we purchased the dates for J... Ver mais
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Veja o que dizem as avaliações
It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Ver mais
A empresa respondeu
Finding stays that are about 5 days long and near the airport. When you first get there and settle in is great. I think militaryfares does a good job with their discounts, especially packages.When it... Ver mais
A empresa respondeu
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Informações de contato
Estados Unidos
- memberdeals.com
3,7
Bom
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
AAA Travel Booking Experience HORRIBLE
Your Order Confirmation: Order #141600783
I would like a call.
AAA Travel Booking Experience – Extremely Disappointing
I had a very frustrating and disappointing experience attempting to book our family trip to Walt Disney World through AAA.
From the start, the representative did not listen to my questions or needs and repeatedly gave the same scripted responses, rather than addressing what I was actually asking. When I tried to clarify details, I felt pressured to book through AAA immediately, instead of being given transparent information to compare options independently online.
What was especially concerning was pricing — the quote provided by AAA was $10 higher than booking directly through Disney, which raises serious questions about what value or benefit AAA is actually providing. There was no clear explanation of added benefits to justify the higher cost.
I also requested to speak with a supervisor multiple times (at least four requests). Each time, I was either placed on hold or told someone would check — but I was never connected to a supervisor, which is unacceptable from a customer service standpoint.
Overall, the experience felt unprofessional, unhelpful, and at times misleading. Instead of receiving trusted support for a major family vacation, I left the interaction feeling frustrated and concerned about transparency.
I expected much more from AAA and cannot recommend using their travel booking services based on this experience.
3 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
Thank you for sharing your feedback, and we’re very sorry to hear about your experience.
We understand how important clear communication, transparency, and support are when planning a family trip, and we regret that this interaction did not meet your expectations. Your concerns regarding pricing clarity and difficulty reaching a supervisor are taken very seriously.
Pricing can vary depending on availability and supplier rates at the time of booking, and we always strive to provide competitive options and value. We also apologize if you felt pressured at any point, as that is not the experience we aim to provide.
Please provide your order number or give us a call so we can review your situation in more detail and address your concerns directly.
We appreciate you bringing this to our attention and hope to have the opportunity to assist you further.
GovX is a great place to get tickets…
GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.
4 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the feedback and thank you. We will look into this concern and see if we can make this better in future.
Keep on getting error when trying to…
Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try three different credit cards before it allowed the payment to process. Did another hotel reservation prior to this one and got the same errors. Had to call customer support to book hotel.
3 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
Thank you for bringing this to our attention, and we sincerely apologize for the frustration you experienced while trying to complete your hotel reservations.
We understand how concerning it can be to encounter repeated payment and pricing errors, especially when attempting to finalize your booking. The error messages related to reservation dates and pricing, along with needing to try multiple credit cards, are certainly not the experience we want for our guests.
We’re glad you were ultimately able to secure your reservation with the help of our customer support team, but we recognize that this process should have been much smoother and more reliable online. Your feedback is important, and we will be sharing this with our technical team so they can investigate and address any underlying issues with the booking and payment flow.
If you continue to experience any difficulties or need assistance with your reservation, please don’t hesitate to reach out to us directly—we’re always here to help ensure your experience is as seamless as possible.
Thank you again for your patience and for giving us the opportunity to improve.
55% off a hotel was amazing deal
55% off a hotel was amazing deal! Couldn’t be happier!
3 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Easy to navigate booking was easy
Easy to navigate booking was easy
3 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy all the great deals.
terrible
terrible, price showing different than you end up paying at the end. Total scam.
Also, says fully refundable yet it turns out to be refundable only for 24 hrs.
2 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We’re really sorry to hear about your experience, and we understand how frustrating this must have felt.
We want to be clear that our intention is always to present accurate pricing and clear policy details upfront. In some cases, pricing can update at checkout due to real-time availability or supplier updates, which may cause a difference from the initial display. That said, we recognize how this can come across, and we’re actively working to make this more transparent and consistent.
Regarding the refund policy, each hotel sets its own cancellation terms. While some options are fully refundable, others may have more limited cancellation windows (such as 24 hours). These details are shown prior to booking, but we understand they’re not always as clear as they should be, and your feedback is very helpful in highlighting that.
We’d appreciate the opportunity to review your specific reservation and ensure everything was presented correctly. Please reach out to us directly with your booking details so we can take a closer look and assist further.
No Rewards Discount Applied :(
I ordered MLB tickets and did not receive my B of A REWARDS discount :(
2 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We’re sorry to hear this, and understand how disappointing that must be.
Promotional offers like the Bank of America Rewards discount do have specific eligibility requirements and must be properly applied at checkout to reflect in the final total. If the discount was not shown during the booking flow, it typically indicates that the criteria for that promotion were not met or that it was not successfully applied before completing the purchase.
That said, we’d be happy to take a closer look at your order and confirm what happened. Please reach out to us directly with your booking details so we can review and assist further.
My experience was great
My experience was great. The site is user friendly and I really appreciate the great deals. It takes the headache out of searching so many websites.
1 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Great savings and easy to use
1 de junho de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
This is the 2nd time I have made a…
This is the 2nd time I have made a transaction and not received my tickets!!!
1st time May 21st or 22nd.
2nd time June 1st.
22 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We’re very sorry to hear this, and we understand how frustrating and concerning it is to have this happen more than once.
Not receiving your tickets after completing a purchase is absolutely not the experience we want for our customers, and we want to make this right as quickly as possible.
Please provide us with your order number, or contact our customer support team directly so we can locate both transactions from May 21–22 and June 1 and resolve this for you right away. We’ll review the orders, confirm the status, and ensure your tickets are delivered or that the issue is fully addressed.
We appreciate you bringing this to our attention and look forward to assisting you.
Booking process was easy
Booking process was easy, price was very great, and valued for a nice adventure ahead. Love that tickets came fast to email
31 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the kind feedback. Thank you and enjoy all the great deals.
Easy and quick to use
31 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the kind feedback. Thank you and enjoy all the great deals.
Resposta da MemberDeals
We appreciate the kind feedback. Thank you and enjoy all the great deals.
I attempted to use the tickets…
I attempted to use the tickets purchased but had to end up paying $30 more.
31 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We’re very sorry to hear about this experience—that’s incredibly frustrating, especially when you had to pay more after expecting your tickets to be valid.
This is not the experience we want for our customers, and we take situations like this seriously. We definitely want to investigate both the ticket delivery issue and what caused you to incur an additional $30.
Please provide your order number, or contact our support team directly so we can locate your purchase and review what happened. Once we have those details, we’ll work to resolve this as quickly as possible and make things right.
It was easy to use
It was easy to use. We'll see how accurate the reviews actually are
30 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
Price
The ease of choosing hotels with the specifications I noted. I could choose whether I wanted it to be refundable or not. The price was cheaper then what I've seen on other sites. And I got charged now, instead of at the property.
30 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
GovX is awesome
GovX is awesome! There are a few deals of pretty good value for veterans.
30 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
Easy and great discount
30 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
Fast ticket delivery!…
ease of purchase with an immediate delivery of my tickets.
28 de maio de 2026
Avaliação não solicitada
Resposta da MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
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