Order cancelled, refund promised, still waiting after 2 weeks
Placed an order on January 30th for server memory. Cancelled the same day before shipping. Received written confirmation on February 3rd that my order was "cancelled and refunded."
It's now February 10th. No refund. Every time I follow up, I get "we're checking on it" or "technical glitch with our bank." Seven days of excuses for a refund they already confirmed was processed.
$20,000+ CAD is not a small amount to have tied up because of their "technical glitch." I've filed an FTC complaint and will be disputing with my credit card company.
If you're considering ordering from Memory Clearance, be aware that getting your money back if there's an issue may be extremely difficult.






