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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This beautiful product saves me hours of work every single day. The notes are crafted perfectly, and easy to edit or modify as I see fit. Customer support is very timely in answering (all of) my man... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a therapist one of the most time consuming parts was documentation. Mentalyc has helped me so much by taking that burden. It's simple to use and accurate. I've never had a client decline it's use.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mentalyc has made my notes experience seamless and has saved me countless hours of recording, writing, and reviewing. I'm planning to upgrade to include my entire practice of counselors on the same ac... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Lots of glitches in the technology. The AI makes things up that are not said in the session, and the notes rarely reflect what actually did happen. Don't know why that is, since it does record a tran... Ver mais

Detalhes da empresa

  1. Serviço de saúde mental
  2. Serviço de transcrição médica

Escrito pela empresa

Mentalyc is the first AI-scribe for psychotherapists, which extracts therapy notes directly from the audio recording of a therapy session, saving up to 30% of therapists' working time. We plan on further expanding into therapy analytics, helping therapists make better decisions. We comply with data privacy regulations and can be used either as a stand-alone web app or integrated with other therapy platforms and tools.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

71 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

It is good at capturing what the client…

It is good at capturing what the client is reporting but uploading the notes takes forever and I end up carrying unfinished work home because the notes are still not uploaded.

28 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Thank you for your feedback, Vivian! and we're sorry about the delays you experienced. We’ve made improvements to note processing speed, but we’d be happy to look into your case if you’re still experiencing this.

Avaliado com 5 de um total de 5 estrelas

Overall, very good and highly recommended!

While I cannot claim that this software is perfect in every way, I am very happy with Mentalyc overall, and this new company is always growing and improving. The AI-assisted note taking has saved some time, yes, but more importantly to me, it has saved me a ton of energy and significantly reduced frustration around writing the types of notes, with many specific requirements, that insurance companies demand. I use the software for dictating summaries, rather than recording and transcribing full sessions, and the program still produces quality notes. The company has also been open to making improvements based on suggestions from customers, and has a strong commitment to protecting privacy. Moreover, unlike some other similar programs out there, Mentalyc does NOT share or sell data for training AI models outside of Mentalyc, and they do NOT, nor ever plan to (per communication I received directly in response to an inquiry I made about this), help with training AI programs to deliver therapy or therapeutic support, and these are things that are VERY important to me as a therapist. As much as I can trust any company in a Capitalistic culture, I trust Mentalyc, and appreciate the services they provide for note-writing assistance.

1 de janeiro de 2025
Avaliação não solicitada
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Resposta da Mentalyc

Thank you, Jen — we really appreciate the thoughtful feedback. We’re especially glad the privacy approach and continuous improvements stand out to you.

Avaliado com 5 de um total de 5 estrelas

My notes are quick and easy

My notes are quick and easy. I slightly modify some notes and others I use just as they are. I now have my evening's back. I complete all my notes at lightening speed and I'm grateful. I would not be able to see over 20 clients a week without this platform.

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Thanks, Ileana! glad it’s helping you stay on top of notes and reclaim your time. That’s exactly what we want for clinicians.

Avaliado com 4 de um total de 5 estrelas

I am amazed with the technology

I am amazed with the technology; not only what it can do now, but where I see that Mentalyc is going. Using Mentalyc supports me in going deeper with the clients I use it with. I have my own notes and impressions of what occurs during sessions with clients and now I have a window into what I might have missed. In the end it doesn't so much save me time but it deepens my relationship with my notes and expands my ability to serve my clients more thoroughly and consistently.

30 de abril de 2025
Avaliação não solicitada
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Resposta da Mentalyc

Thank you! really appreciate this perspective. It’s great to hear Mentalyc is supporting both your efficiency and depth of care.

Avaliado com 5 de um total de 5 estrelas

Mentalyc has been a game changer for…

Mentalyc has been a game changer for me! The notes are clinical, secure, and specifically catered to the modalities and models I use (EFT, IFS, attachment, trauma, etc). The audio files are quickly uploaded and saved as whatever kind of note I need: progress, intake, etc. Using Mentalyc for telehealth is also easy and seamless. I’ve used the service over a year, and had very few hiccups in service.

One way I want the good folks at Mentalyc to improve the service is to dial in a treatment for OCD/ERP, which I do a lot of. If the AI they use could identify that as the main treatment I’m providing a client, that would be nice.

The price feels just right for the services it provides. It’s like having an unbiased third party taking notes of the session.

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Thank you so much!! glad Mentalyc has been a strong fit for your workflow. We appreciate the suggestion as well and will keep improving in that direction.

Avaliado com 5 de um total de 5 estrelas

Soo easy to use

Soo easy to use! It has literally saved me hours of work. No issues. Clients also enjoy the overview it provides that I send them.

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Love hearing this, Paige — especially that your clients benefit from it too. That’s a big win for us.

Avaliado com 5 de um total de 5 estrelas

Mentalyc helps me mange my patient…

Mentalyc helps me mange my patient notes and client load saving time and increasing my productivity and patient care.

1 de maio de 2025
Avaliação não solicitada
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Resposta da Mentalyc

Thanks, Sarah! glad it’s helping you manage your workload while still delivering quality care.

Avaliado com 5 de um total de 5 estrelas

How Using Mentalyc saves on both time and money

Utilizing Mentalyc cuts the time down I would be away from direct client care as well as allows me to have a more even revenue stream. I am a small business owner and Mentalyc allows me to spend more of my "non-billable" hours, actually NOT WORKING :)

29 de abril de 2025
Avaliação não solicitada
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Resposta da Mentalyc

Really appreciate this, Cindy. Giving clinicians back their time (and sanity 😄) is exactly why we built Mentalyc.

Avaliado com 4 de um total de 5 estrelas

Do less paperwork and see more clients!

This technology has significantly eased the burden of documentation freeing me up to see more clients! My only constructive feedback is that customer service was not as helpful while I was learning how to use the service as I hoped. Overall, a reasonably consistent and accurate note taking system that needs only a quick proof.

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Thanks for the honest feedback, Angela - glad it’s helping reduce documentation burden. Sorry about your experience with support though, that’s on us. If you’re open, we’d love to make that right.

Avaliado com 5 de um total de 5 estrelas

Being able to take time off with doing…

Being able to take time off with doing notes and treatment plans and knowing that the system is doing its job in the background.

30 de abril de 2025
Avaliação não solicitada
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Resposta da Mentalyc

That’s exactly the goal! working quietly in the background while you focus on care. Thanks for sharing, Shirley.

Avaliado com 5 de um total de 5 estrelas

clinician centric

I have only great things to say about Mantalyc and their clinician centric approach. I rarely tweet a note and have participated in many forums to improve the delivery system which they have responded with positive changes. I would highly recommend this for any clinician. I have used them for over a year.

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Really appreciate this, Bri — especially your note about us listening and improving. That means a lot to the team.

Avaliado com 5 de um total de 5 estrelas

The service has been a game changer

The service has been a game changer! My notes are more thorough and I have cut down on hours each week as well as decreased my stress!

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

This is great to hear, Jessica! less stress and better notes is exactly the outcome we’re aiming for.

Avaliado com 5 de um total de 5 estrelas

It's worth it!

This has made doing notes incredibly easy. What used to take me hours throughout my week, now takes a fraction of the time, and I love using the different templates for my younger and couples clients!

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

Love this, Arden - especially hearing it fits different client needs. That flexibility is really important to us.

Avaliado com 5 de um total de 5 estrelas

So helpful.

Mentalyc has really helped me stay on top of charting and treatment plans (two areas I struggle with most) while I provide quality care and attention to each individual client in the moment - instead of worrying about remembering or taking notes! This program has allowed me to go on vacation completely caught up and with no additional stress. I love the variety of options available to meet the needs of each session!

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

This is such a great use case, being fully present with clients while staying on top of notes. Thanks for sharing that, Jenn.

Avaliado com 5 de um total de 5 estrelas

Game Changer!

This has changed the way I do my notes each day and has saved me so much time!!

30 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

“Game changer” is our favorite kind of feedback — thank you, Kimberly!

Avaliado com 5 de um total de 5 estrelas

The software allows me to focus more…

The software allows me to focus more closely on my clients and patients in the moment. I have found myself being less distracted by asynchronous documentation and having more energy after a full day of back to back sessions.

29 de abril de 2025
Avaliação não solicitada
logotipo da Mentalyc

Resposta da Mentalyc

That shift from documentation stress to client focus is huge. Really glad Mentalyc is helping you get there

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