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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

4 Artikel bestellt. 1 Pullover wird zurückgesandt, weil mir die Fotos im Internet deutlich anders erschienen als der Artikel selbst. Rückgabe wird mit CHF 17.99 verrechnet (was in der Schweiz... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm incredibly impressed with mgg. The quality is exceptional. Unfortunately I ordered the wrong size for my wife and needed to return it, this was a quick and easy process fully explained on the webs... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought the pioneer package which included the Denali jacket, ski pants scarf sweater beanie hat and socks ...a super deal ..features I like are the many zippered pockets in the perfect locations...... Ver mais

Avaliado com 5 de um total de 5 estrelas

I feel lucky to have found this brand early - a company focused around sustainable fashion with backing from the ski boss himself works for me 👊🏻!! Really pleased to have grabbed my iconic MGG Sa... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de roupas de inverno

Escrito pela empresa

Luxurious Merino Knitwear, Ski Wear & Accessories | MGG creates timeless wardrobe essentials that are made in Europe and inspired by our Swiss heritage. Our brand identity is defined by our no-compromise approach to comfort, quality, and ethical craftsmanship.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

138 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great products and service

MGG’s customer service were very efficient and helpful when I contacted them with a query in regards to my order. Shipping was super quick and the best of all, I absolutely love my new jumper! The fit is perfect, thanks to their easy to use size guide. I Look forward to future purchases now I know the quality of their products.

30 de julho de 2023
logotipo da MGG

Resposta da MGG

Thank you so much Sally, hearing this made our day!

Avaliado com 5 de um total de 5 estrelas

Excellent service and awesome products!

Just got my Tanner Hall Nilcott Hoodie, Tee and a beenie yesterday and I am very satisfied by the style, convenience and comfort of these products! Also love MGGs commitment to sustainability and radical transparency, which is awesome too!!

21 de junho de 2023
logotipo da MGG

Resposta da MGG

We're super pleased to hear this, thank you for your support!

Avaliado com 5 de um total de 5 estrelas

Perfect Product, exceptional customer service

I was looking for a red ski jacket and MGG Denali looked fantastic. The website was very clear and I loved the back story. I contacted the company to check delivery timescales as I had a upcoming trip planned. I was assured that delivery would be within two business days. So I ordered the jacket! Checkout process ( which is often not the case) was clean and intuitive.

Then there was a delay with the courier!..

No matter as MGG kept me fully informed including offering sending another direct to resort if needed! That is definately exceptional customer service. Jacket arrived on time. The product looks and feels absoulutely perfect. The attention to detail like the zipper pulls with the MGG logo are great. I ordered XL as that is my normal size and this was a good fit for me, but again MGG offerered an exchage if jacket was too small, too big.
Any company that makes great products and then on top of this has personalised customer service with a real human instead of chats bots and disinterested call centres will do well. Would not hesitate to buy again and highly reccomend.

14 de fevereiro de 2023
logotipo da MGG

Resposta da MGG

Thank you for taking the time to write this, we hugely appreciate it 🙏

Avaliado com 5 de um total de 5 estrelas

Friendly team in Verbier, quick delivery to the US!

Great in-store experience. Friendly and qualified team. Since the item I was interested in was not available onsite, i ordered it when I got back home in the US. The website was easy to navigate and the order was swiftly delivered. Well done!

2 de fevereiro de 2023
logotipo da MGG

Resposta da MGG

Thank you! We are delighted that you had a great experience and thank you for your support!

Avaliado com 5 de um total de 5 estrelas

Amazing product and purchase experience

The quality of the materials used, the design and fit are great. Delivered to Canada in 4 days. Couldn’t be happier with my purchase.

15 de janeiro de 2023
logotipo da MGG

Resposta da MGG

This is awesome to hear, thank you very much for taking the time to let us know!

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

Incredible customer service! I asked to return my ski pants (too small) and within 2 hours had a personal message from the MGG team with a great solution, meaning I will hopefully receive the new pants within 48 hours. So nice to have this personal level of friendliness and customer service. Keep up the good work guys!

14 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I couldn't believe how quickly my…

I couldn't believe how quickly my lovely polo neck jumper arrived at our home in the UK - just 3 days! Like the last one I bought, it is a great design and looks very flattering - I really like the merino double-knit. Thank you again, MGG!

21 de março de 2022
Avaliado com 5 de um total de 5 estrelas

I will buy from this company again

I ordered a ski touring jacket which arrived very promptly. Its a lovely jacket in many ways but unfortunately the pockets do not suit my purpose. Other than that I really like the jacket and wish that I could keep it. I applied for a refund. I don't usually write reviews but have on this occasion because I received an immediate and very helpful response which really encourages me to buy from the company again.

14 de março de 2022

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