Product is good but delivery is terrible. My orders were stuck at the first facility at least a week. The worst was about 3 weeks pausing at the first facility (recent order). So boring about the del... Ver mais
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Veja o que dizem as avaliações
The pre/probiotic combo has been a game-changer for my 80 yr old mom, lowered her cholesterol among many other benefits, not to mention helped my son deal with depression. It’s a must in our home for... Ver mais
A empresa respondeu
The parcel was nowhere to be found: invaluable help and kindness in resolving the issue.
I didn't want to leave a review until I tried the product and from day 1 of taking this L Reuteri supplements, I immediately began to feel better. I originally wanted to make a yogurt with it since I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Microbiome Plus+ is an innovative new line of products that offers more complete dietary support for patients who want to improve their gastrointestinal and digestive health. Microbiome Plus+ develops products using the science of the microbiome to deliver important ingredients proven to support digestive functions and overall health.
Informações de contato
210-1085 Howe St, V6Z 1P6, Vancouver, Canadá
- +1-604-260-7047
- cs@microbiomeplus.com
- microbiomeplus.com
3,9
Muito Bom
46 avaliações
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The parcel was nowhere to be found
The parcel was nowhere to be found: invaluable help and kindness in resolving the issue.
20 de março de 2026
Product is good but delivery is…
Product is good but delivery is terrible. My orders were stuck at the first facility at least a week. The worst was about 3 weeks pausing at the first facility (recent order).
So boring about the delivery!
22 de março de 2026
Die Lieferung ist noch nicht eingetroffen!
17 de fevereiro de 2026
Resposta da Microbiome Plus+
Hallo Hubert,
vielen Dank für Ihr Feedback.
Es tut uns sehr leid, dass Ihre Bestellung noch nicht eingetroffen ist.
Ihre Bestellung wurde am 22. Januar umgehend versandt. Die voraussichtliche Lieferzeit beträgt 11–16 Werktage.
Ihre Bestellung ist unterwegs.
Wir wünschen Ihnen einen schönen Tag.
Viele Grüße, Microbiome Plus
I read all the science on this product…
I read all the science on this product and listened to a few highly regarded doctors. Works for post COVID gut issues. Well worth a try.
23 de dezembro de 2025
Resposta da Microbiome Plus+
Hi Neville,
Thank you for your kind feedback.
We appreciate you looking into the science behind the products and are really happy to hear you liked the product.
Have a great day.
Regards,
Microbiome Plus.
You never responded to my last emails
You never responded to my last emails. Your service is 0.
9 de dezembro de 2025
Resposta da Microbiome Plus+
Hi Janice,
Thank you for your feedback.
We’re very sorry to hear that you were disappointed with the service you received.
We have reviewed our mailing system and can only locate one email from you, dated December 18th, which was responded to. If you sent additional emails, could you please let us know which email address they were sent from, or alternatively provide screenshots of the messages? This will allow our technical team to investigate any potential issues with our system.
Please feel free to contact us directly so we can look into this further and help find a resolution. It is never our intention for a customer to feel unsupported, and we genuinely appreciate you bringing this to our attention.
Have a great day.
Kind regards,
Microbiome Plus
Have more energy
4 de dezembro de 2025
Resposta da Microbiome Plus+
Hi Robert,
Thank you for your feedback, it's much appreciated.
Have a great day.
Regards,
Microbiome Plus.
Please stop making your customers pay…
Please stop making your customers pay more for product by giving reviews.
27 de novembro de 2025
Resposta da Microbiome Plus+
Hi James,
Thank you for your support and orders!
We are glad to hear you are happy with our product.
Regards,
Microbiome Plus+
Great product that I’ve used for years…
Great product that I’ve used for years to regulate my gut health. Still working!
19 de novembro de 2025
Resposta da Microbiome Plus+
Hi Stacey,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Interesting strain of probiotic…
Interesting strain of probiotic material . Bought a 2 month supply to see if the hype on lactobacillus reuteri is real !
25 de novembro de 2025
Resposta da Microbiome Plus+
Hi Mike,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Super contente 😊
17 de novembro de 2025
Resposta da Microbiome Plus+
Hi Johanne,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
I have noticed relief in my stomach…
I have noticed relief in my stomach symptoms. Much less bloating which was a big problem previously. I always receive my orders in a timely manner as well. Thank you!!
30 de outubro de 2025
Resposta da Microbiome Plus+
Hi Sandra,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Speedy delivery
Speedy delivery. The only issue I had and I believe I'm at fault somehow I ordered the wrong ones. I was tired when I ordered them. Not a big deal.
6 de outubro de 2025
Resposta da Microbiome Plus+
Hi Doug,
Thank you for your feedback.
If you would like to return the unopened product, we can arrange that right away.
Have a great day.
Regards,
Microbiome Plus.
I got my order quick this time
I got my order quick this time, still loving product
30 de setembro de 2025
Resposta da Microbiome Plus+
Hi Laurie,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Excellent shipping on this product
Excellent shipping on this product. Just started using it but so far so good.
22 de setembro de 2025
Resposta da Microbiome Plus+
Hi Ken,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Every business is also a service…
Every business is also a service business. When you lie about shipping times, choose shippers that mishandle and lose your package, and treat the customer like you absolutely do not care about whether they actually receive your product after payment, how good your product may be is irrelevant.
They didn’t even offer a refund when I never received my order; I had to dispute the credit card charge.
1 de setembro de 2025
Resposta da Microbiome Plus+
Hi Jennifer,
We’re sorry to hear you were disappointed, but we’d like to clarify a few points. Your order was dispatched within the stated time frame, and tracking details were provided at the time of shipment. Unfortunately, delays during transit are outside of our direct control once a parcel is handed over to the courier. Tracking shows your order was delivered to the address provided on Sept 17th
That said, we always do our best to assist customers when shipping issues occur, and we encourage anyone experiencing delivery problems to contact us directly so we can investigate and help find a resolution. It’s never our intention for a customer to feel unsupported, and we appreciate your feedback.
Have a great day
Regards,
Microbiome Plus.
Shipping Failure: Product DOA
You shipped temperature-sensitive materials to a mailbox in the desert in the summer. The probiotics were dead before I even opened the envelope.
I would modify your store's shipping options to include alternatives to standard US Mail for delivery, as many areas experience mailbox temperatures exceeding 120+ degrees during summer months.
#failure
6 de agosto de 2025
Resposta da Microbiome Plus+
Hi Tom,
Thank you for your email.
The Probiotics are packaged by the manufacturer in a sealed bottle which contains a moisture capsule to prolong the life of the active bacteria. Probiotics only start dying off at 115-120 degrees Fahrenheit.
High quality probiotics are manufactured with the assumption that some of the organisms will be lost in transit. As a precaution, manufacturers include significantly more organisms than required so that the product maintains the advertised potency even after some organisms have been lost.
Have a good weekend.
Regards Microbiome Plus
The pre/probiotic combo has been a…
The pre/probiotic combo has been a game-changer for my 80 yr old mom, lowered her cholesterol among many other benefits, not to mention helped my son deal with depression. It’s a must in our home for everyone!
31 de julho de 2025
Resposta da Microbiome Plus+
Hi Heather,
Thank you for your kind feedback, We are happy to hear the products have been helping.
Have a great day.
Regards Microbiome Plus
your products are highly appreciated
your products are highly appreciated. good quality
7 de julho de 2025
Resposta da Microbiome Plus+
Hi Carlos,
Thank you for your feedback.
It's very much appreciated.
Have a great day.
Regards,
Microbiome Plus.
Problem with customs not Vendors fault
Hi I am editing my review to update that the problem with the shipping of part of my order was a Canada Customs issue and not a Vendor issue. My order was shipped in two different shipments, one made it to me, one did not. Microbiome has been in contact with me several times and they have offered to refund me for the part of my order that I have not received. I have not had any problems with the part of the order that I have received! And if they address this other issue I am very satisfied.
25 de junho de 2025
Resposta da Microbiome Plus+
Hi Karen,
Thank you for your feedback.
Sorry to hear your order has not arrived with you yet.
Can you please provide your order id by e-mailing us directly at info@microbiomeplus.com
so that we can look into and resolve any issues you may have.
Have a great day.
Regards
Microbiome Plus
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