Mighty Macros Avaliações 

252
O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This program has been so helpful, and the people who answered my questions were awesome. The food is top level and it's so cool that awesome people made a program where people can reach their goals... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After trying and comparing several different meal prep companies, I’ve come to the conclusion that mighty macros has the best macro ratios of them all - especially with most of their meals being high... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unreliable service and terrible customer support. The other reviews are accurate, Mighty Macros is an unreliable service which defeats the whole purpose of meal prep delivery. I received my first orde... Ver mais

Avaliado com 1 de um total de 5 estrelas

Honestly these were the worst meals I’ve ever eaten. (And I’m accustomed to bland, flavorless competition food). I ended up just throwing away the second order that came. Just horrible taste, some ki... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de comida
  2. Fornecedor de Produtos Alimentícios
  3. Serviço de encomenda de comida online

Escrito pela empresa

Mighty Macros is a zero-commitment meal subscription service. Make healthy eating easy with ready-made meals, delivered fresh to your door.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

252 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(252)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Delivery is always a mess

Delivery is always a mess; I get one box of the 2 boxes to be shipped. Food Packaging is either damaged or late and at room or warm temp due to delay in delivery.

9 de fevereiro de 2021
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Resposta da Mighty Macros

Hi Rosemarie,

Thank you so much for reaching out to Mighty Macros. I would first like to apologize for this happening as this is not the type of service we look to provide. We are working daily to improve the functions. Again, I do apologize for these issues and we hope to earn your business back one day.

Avaliado com 1 de um total de 5 estrelas

Meals not properly sealed

There were a couple of the meals that weren't properly sealed, 3 in total. Pieces of food on top of tray, which caused improper seal

9 de fevereiro de 2021
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Resposta da Mighty Macros

Hi Mois, thank you for taking the time out to share your feedback with us. I am so sorry about this experience and have emailed you in regards to this. You are more than welcome to reply back to my email from there. :)

Avaliado com 5 de um total de 5 estrelas

Loving my Mighty Macros meals!

Loving my Mighty Macros meals! It's the perfect portion for me to help me stay full. Love that it's low cal, but high on taste! No sacrifice there. As a busy person, it's also exactly what I need when I don't have time/energy to make a healthy meal each day. I've been happier with Mighty Macros than with other food delivery services. So glad I found them!

9 de fevereiro de 2021
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Resposta da Mighty Macros

Hi Heather,
Thank you so much for your feedback. I'm happy to hear that are meals accommodate your busy lifestyle while still meeting your standards on taste

Avaliado com 5 de um total de 5 estrelas

Flavors and quality is so much better…

Flavors and quality is so much better than I expected. Very pleased with the meals for meeting my fitness and nutrition goals.

9 de fevereiro de 2021
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Resposta da Mighty Macros

Appreciate the awesome feedback Lani and glad you're achieving your fitness goals.

Avaliado com 4 de um total de 5 estrelas

Most of the meals were good

Most of the meals were good. Received meals Thursday instead of Wednesday

9 de fevereiro de 2021
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Resposta da Mighty Macros

Thanks Gregory - appreciate the four stars! We'll have our team look into the Thursday delivery and reach out via email.

Avaliado com 1 de um total de 5 estrelas

Used to be better

I give a one because of delay shipping you guys are always late.

You charged for the one week I skipped the services still waiting for your customer services to reply to me after 2 weeks of emails.

The food sometimes it’s spilling out of the containers since ups or fedex are known for not taking care of the items.

I mean the food comes so late that I cannot longer eat it.

I’m actually skipping 4 weeks and gonna try hello fresh

9 de fevereiro de 2021
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Resposta da Mighty Macros

Hi Peter, thank you for taking the time out to provide us with your feedback. We are so sorry this has been your experience with us. We have forwarded this to the team and couriers in order to avoid this recurring.

Avaliado com 5 de um total de 5 estrelas

Really convenient service with…

Really convenient service with delicious food in easy portion sizes. I really like the variety of meals and the fact that we can choose the meals that are delivered. A nice surprise was the fact that each meal comes with a barcode to easily track my calorie inputs.

26 de janeiro de 2021
Avaliação não solicitada
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Resposta da Mighty Macros

Hi Trina,
Thank you so much for the review! We're happy you've been satisfied with the meals and service.

Avaliado com 1 de um total de 5 estrelas

Just terrible

Just terrible. I alerted the company on Sunday that my Saturday order never arrived. I got an email stating they had some issues with the carrier and it should be there within the day. I wasnt happy with that since I wanted the meals to be fresh as possible but I waited. I didnt go grocery shopping expecting to have these meals for the week. Well Sunday came and went and I received an email stating they had to change my order date from Saturday January 23 to Thursday February 4th. I asked to cancel I got another email saying not to worry my order was being stored to remain fresh and if I received it and it was past the sell by date to just toss them. I again emailed stating I no longer wanted to do business with them. I have yet to get meals or a response.

26 de janeiro de 2021
Avaliação não solicitada
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Resposta da Mighty Macros

Hi Heather, thank you for taking the time to share your feedback with us. Your feedback and experience has been raised with the leadership team to look into to avoid this from recurring. I have also looked into your account and can see that a refund was processed on the 26th of Jan.

Avaliado com 1 de um total de 5 estrelas

Very unhappy

Very unhappy. Last meals they sent me the wrong meals. The ones that sent me were horrible and I had to throw them away. This week they did not show up on sat. They said they would be here today. No show. If you can’t count on the proper meals being sent and can’t rely on when they will be delivered....what the point. I am switching to a different service!

26 de janeiro de 2021
Avaliação não solicitada
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Resposta da Mighty Macros

Hi John, thank you for sharing with us your feedback and we are so sorry about this experience with the third-party couriers. I have looked into your account and can see that a refund was processed on the 26th of January. This feedback has been forwarded to the team and we will be making some amendments to allow for a smoother delivery process and communication across the board.

Avaliado com 5 de um total de 5 estrelas

These meals are awesome!

These meals are awesome!! So much flavor and they are the perfect portion size for our various training schedules!!! Customer service is also incredible!

23 de janeiro de 2021
Avaliação não solicitada
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Resposta da Mighty Macros

Hi Matt & Nikki

Thank you so much for the review! We're happy you've been happy with the service and that it fits your training schedules! :)

Avaliado com 1 de um total de 5 estrelas

After doing some research regarding…

After doing some research regarding meal delivery services, I came across Mighty Macros. I was looking through their website, which does not allow for much interplay, so one has to enter personal information. I entered my contact information and CC but ultimately decided not to proceed because of the reviews. I could not remove my CC information because it did not give me the option, but I was not concerned since I did not place an order. So, I closed the website. About an hour later, I received the following email:

Welcome to MightyMacros and we apologize for the confusion in setting up your initial order. This is to confirm your account is Pending and need to complete the 3steps before submitting your order.

3 Steps to place your initial order
1. Registration and Select plan
2. Check Out - delivery day, delivery address, payment, and promotion
3. Select Meals - filter allergens and meal selection

I emailed them and shared that I did not place the order and decided that this was not the company I wanted to proceed with for meal ordering. They sent me another email saying that they were trying to handle the issue. I was confused since I had not done business with this company, and I asked them what issue? I have not received a response but decided to check my CC charges, and I now have a pending charge for $195.90.

I am astonished at how fraudulent this company is. I have already contacted my CC company. They have asked me to wait and see if the charge goes through.

I would strongly suggest not to do business with this company. I have not tasted their food, but their ethics are at the bottom of the barrel.

7 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Honestly these were the worst meals…

Honestly these were the worst meals I’ve ever eaten. (And I’m accustomed to bland, flavorless competition food). I ended up just throwing away the second order that came. Just horrible taste, some kind of shredded vegetable “hash” that looked and tasted like what I assume the contents of a juicer would taste like if someone scraped out the discard bin. My business partner tried a meal of mine and couldn’t finish it. Yes they helped me lose weight but only because they were inedible.

5 de janeiro de 2021
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Resposta da Mighty Macros

Hi Stephanie, thank you for sharing your feedback with us and we're sorry to hear you didn't enjoy the meals. Because you are a valued customer, we have forwarded your feedback to the team. We have also sent you an email, to find out a little more about which meals you didn't enjoy so that we can forward them to the kitchen. We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

A lot of issues with delivery

A lot of issues with delivery. When you email customer support they give a laundry list of explanations and excuses for delivery issues. They don’t promptly refund any order, requires multiple messages to support to resolve. The support agent, Gian, is one of the worst customer service representatives: hard to communicate with, hard to get order updates, and requires multiple messages to resolve simple issues. Also, live chat never works and they don’t have a phone number.

4 de janeiro de 2021
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Resposta da Mighty Macros

Hi Mike, we appreciate you taking the time to share your feedback. Please accept our sincerest apologies for the confusion caused and we have addressed this with the leadership team. I have looked into your account and see this was resolved on the 5th of January. :)

Avaliado com 5 de um total de 5 estrelas

Mighty macros is the best

Mighty macros is the best. I have been using their service for almost half a year now on 15 meals delivered. There was only 1 time FedEx failed to deliver the goods but they immediately refunded the amount and paid extra.
The food selection is amazing and I am able to eat different food everyday without having to go to the kitchen.

31 de dezembro de 2020
Avaliação não solicitada
logotipo da Mighty Macros

Resposta da Mighty Macros

Hi,
Thank you so much for the review! We're happy you've been satisfied with the meals and service. I'm glad our customer service team was able to help you the time FedEx did not deliver the goods on time.

Avaliado com 5 de um total de 5 estrelas

The Best!

I've tried quite a few different meal subscriptions and Mighty Macros are absolute best! Protein packed (for real!), fresh, delicious, clean meals. Deliveries are smooth, everything is customizable, easy to navigate. Great customer service. I'm a fan, not trying any other services anymore.

30 de dezembro de 2020
Avaliação não solicitada
logotipo da Mighty Macros

Resposta da Mighty Macros

Hi,

Thank you so much for the review! We're happy you've enjoyed our protein packed meals as well as our customer service

Avaliado com 1 de um total de 5 estrelas

I would give zero stars if I could

I would give zero stars if I could. I was supposed to receive my first delivery on Xmas eve but meals never arrived. I spoke to a Mina on customer support via Live Chat on that same day. She promised to keep me updated but I never got a response. Very disappointed in this service. $80 wasted and no meals to even show for it. The delivery service used is supposed to redeliver today (Next business day according to them) however I expect the meals will be spoiled and therefore inedible. The delivery service commented that they did not have a gate code but gate code was included when I placed the order. I would appreciate a refund but since no one ever followed up with me I doubt I will get it. Just overall horrible experience with this service.

28 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The food is great and makes eating…

The food is great and makes eating clean so convenient. I'm not good at being consistent with meal prepping, so this has been a life saver!

15 de dezembro de 2020
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Resposta da Mighty Macros

Hi Angela,

Thank you so much for the review! We're happy you've been satisfied with the meals and that we've helped you save time with meal prepping.

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