It was easy to order the part needed. The part arrived promptly, well-packaged and in good condition. It fitted perfectly and the oven is now fully operational again.
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Veja o que dizem as avaliações
My part arrived in good time. But the other parts that connected to the door no longer fit. I gave the model no. So don't understand why you would send something that doesn't fully fit the oven compon... Ver mais
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Ver mais
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Ver mais
Detalhes da empresa
- Fornecedor de Peças para Eletrodomésticos
- também em
- Fornecedor de Peças Eletrônicas
- Loja de peças e componentes eletrônicos
Escrito pela empresa
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Informações de contato
55a Halifax Way, YO42 1NR, Reino Unido
- info@minervaparts.co.uk
- minervaparts.co.uk
4,2
Muito Bom
249 avaliações
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Easy service to use
Easy service to use. Reasonable price but disappointed that the only method of delivery was dpd which itself was over £8.00 which i thought excessive for such a light item. A royal mail tracked option would have been appreciated.
28 de outubro de 2024
Order arrived quickly and was the…
Order arrived quickly and was the correct part
19 de outubro de 2024
Took a while to answer but came back…
Took a while to answer but came back after a couple of days. Sorted out a new handle, price reasonable but delivery was over £8 which I thought expensive, but they had what I needed couldn't get it anywhere else.
9 de outubro de 2024
Perfect parts
Perfect parts, good seller. Short delivery time. Highly recommended.
8 de outubro de 2024
Good price and delivered quickly. Also well packaged
4 de outubro de 2024
New part order
Firm helpful about sending new part and expected delivery will certainly use them again to check for any new parts i may need in the future
2 de outubro de 2024
I was unsure what size part was needed
I was unsure what size part was needed, your staff emailed me with size whole process went smoothly. Thank you
30 de setembro de 2024
Have not received goods.
Have not received goods.
Company does not respond to emails.
Invoice shows delivery to my home.
23 de setembro de 2024
Resposta da Minervaparts
Afternoon Linda
You ordered your parts to be collected from ourselves on the 23rd of September, we emailed you the same day letting you know the parts had been picked ready for you to collect.
You did not reply to us until 02/10/2024, asking why we had not shipped the part that you had ordered to be collected, we then replied to you within the hour to inform you that this part was still waiting for you to collect, as you had requested.
I am unsure how much more we could have done for you.
I will arrange for you to receive a full refund for this part straight away.
Regards
Damian
Customer Service
It was a slow reply.
It was a slow reply to
My original mail but otherwise fine. And I’ve ordered the part from them which they sent me the number for & looks ok.
11 de setembro de 2024
Parts arrived in timely fashion and as…
Parts arrived in timely fashion and as described
10 de setembro de 2024
You actually emailed me when the part…
You actually emailed me when the part was back in stock and it was delivered within two days so thank you
9 de setembro de 2024
Inner door fitted, but it was a lucky guess.
I was looking for a replacement inner glass door for an Electriq Dual Fuel oven. The part had the right width x height, but no thickness measurement, and the compatible parts list did not include my oven. I sent a query to check compatibility, but am still waiting for a reply!
I had to take a risk that it would fit, and ordered it anyway after waiting several days for a reply.
The door itself arrived the next day, very well packed. Fortunately it fitted perfectly and easily.
16 de agosto de 2024
managed to find what i needed for my…
managed to find what i needed for my fridge-freezer after much searching .. as Minerva provided the dimensions for the item so i was sure what i was getting fitted .. and it did.
17 de julho de 2024
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