Mistoriaestateagents Avaliações 

44
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do not have any dealings with this company. They offered to buy our house, strung us along until all the conveyancing was complete then pulled out with no reason when everyone was ready to exchange. T... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give negative stars, I would. Mistoria has destroyed the structural integrity of my home, with their horrendous workmanship and lack of regard for neighbours. I am in a far worse position n... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wasn't happy to be a tenant of Mistoria until manager Sarah Boothroyd visited me together with the new landlord and I realised that some people really want to do their job properly. I was a bit angr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Stephen, Sarah & Glory were really helpful throughout the selling process of my property. I recently had my property on with another agent for months with minimal viewings but Stephen managed to sell... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária
  2. Escritório de Contabilidade
  3. Serviço de gestão de ativos
  4. Empresa de Investimentos
  5. Serviços de Investimentos
  6. Companhia gestora de propriedade

Escrito pela empresa

Mistoria Estate Agents Are A Leading Estate Agency In The North West. With expertise in sales and lettings, our team can help you find a new property; buy and sell your home or for landlords, manage your property portfolio. As professionals with extensive expertise and local knowledge, the team at The Mistoria Group are able to provide all the necessary skills in-house to manage every stage of the investment process. We specialise in high yield properties in the North West of England and the rest of the UK; providing a 360-degree service that gets your portfolio working hard from day 1. Securing exceptional combined cash returns of 13% We ensure that investors are presented with secure investment opportunities and receive an exceptional combined cash return.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(44)

9 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent team And work

Excellent team And work, I would highly recommend Mistoria!
I had lots Of difficulties over the last few years with renting my property , as I live in Hungary, And couldn’t find a reliable team to help me. I lost lots Of money while being with another team as they left my flat empty for months, as weren’t able to find a tenant.
As soon as Sarah took over this job, everything got sorted within days, I get answer to my e-mails immediately, anything needs to be repaired , or fixed, it’s done within days, my new tenant is moving in within a month, everything is going nice And smooth now. I can only recommend them!

15 de julho de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you, Nóra! We’re delighted Sarah could turn things around and manage your property efficiently. It’s wonderful to hear everything is running smoothly now!

Avaliado com 5 de um total de 5 estrelas

Solid & Helpful, would recommend

Solid advice and helped me decide my path after a bad experience with a tenant. Both Steve & Sarah were on the ball fast and took away the worry. I would highly recommend this Estate Agents.

9 de julho de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you, Steve! We’re glad Stephen and Sarah could provide solid advice and help take the worry away. Your recommendation means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Would recommend

Stephen, Sarah & Glory were really helpful throughout the selling process of my property. I recently had my property on with another agent for months with minimal viewings but Stephen managed to sell it within a week at a higher price. Would definitely use Mistoria Estate Agents again. Thank you!

28 de junho de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you, Pamela! We’re thrilled Stephen, Sarah, and Glory could help sell your property quickly and at a great price. We’d be delighted to assist you again in the future!

Avaliado com 5 de um total de 5 estrelas

Steve was professional and very…

Steve was professional and very knowledgeable about the property I went to view.
Any queries were answered in a clear and concise manner.
I was kept updated promptly in negotiations between myself and the vendor.

10 de julho de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you, Pam! We’re pleased Steve could provide clear and prompt support throughout the viewing and negotiation process. Your feedback is greatly appreciated

Avaliado com 5 de um total de 5 estrelas

Stephen has been great since we first…

Stephen has been great since we first met and goes above and beyond to support

10 de julho de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you, Mark! We’re delighted Stephen could support you from the very start and go above and beyond. Your kind words mean a lot to the team!

Avaliado com 5 de um total de 5 estrelas

My house was sold within a week and got…

My house was sold within a week and got me a fabulous price as previous estate agent undervalued my home
So a massive thank you to mistoria many thanks

14 de junho de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you so much! We’re delighted your home sold so quickly and at a fantastic price. It’s wonderful to hear we could make a difference after your previous experience!

Avaliado com 5 de um total de 5 estrelas

Stephen Downing from Mistoria

Stephen Downing from Mistoria has been fantastic to deal with . He only very recently took over my sale and from the start he has been very attentive and proactive. Stephen has kept me updated and after less than a month I now have a firm offer and he is being very attentive in getting everything done. I would highly recommend Stephen and Mistoria !

27 de maio de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi Bryan, thank you for taking the time to leave such a glowing review for Mistoria Pall Mall. We pride ourselves on our customer service so its great to see you are happy with how you are being looked after. I will ensure Stephen and the team see your great review!

Avaliado com 5 de um total de 5 estrelas

I recently sold one of my properties…

I recently sold one of my properties through Mistoria, I found the staff to be fully aware of any updates in relation to the proceedings from the early stages leading up the completion. It has been a very prompt efficient service and great experience, an absolute pleasure to deal with.

24 de maio de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi Paul, thanks for taking the time to leave a great review for Mistoria Bolton! We really do appreciate you taking the time. I will ensure that this is shown to the team

Avaliado com 5 de um total de 5 estrelas

Great experience both letting and selling a property with Mistoria EA

I recently sold a rental property with Mistroria Estate Agents in Bolton and would like to say a big thanks for Dewi and Sarah for going above and beyond in getting the deal over the line. They both remained incredibly patient with seemingly endless enquiries from a difficult buyer, and were able to provide valuable advice throughout the process. I also let the property with them for around 4-5 years before this and always received excellent service. I have worked with several letting agents over the years and I know what it is like to receive bad service. Mistoria is an an agent I could always rely on and I would recommend them to anyone letting in the area.

14 de maio de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi Barney,
Thank you so much for taking the time to leave such a great review. I will ensure this is passed on to the branch :) Lisa

Avaliado com 5 de um total de 5 estrelas

I wasn't happy to be a tenant of…

I wasn't happy to be a tenant of Mistoria until manager Sarah Boothroyd visited me together with the new landlord and I realised that some people really want to do their job properly. I was a bit angry with them due to lack of repairs in the property but Sarah was very friendly and professional and tried to sort out the issues. I wish that all managers in Mistoria could be like her. Thank you Sarah!

8 de maio de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi Vasile,
Thank you for taking the time to leave your feedback. Its great that you have found a level of service you are happy with. I will ensure Sarah is made aware of this excellent review. Lisa

Avaliado com 5 de um total de 5 estrelas

Stress free purchase - Mistoria Estates

Really helpful and knowledgable team with specialist knowledge made the whole property purchase very straightforward. The Sales Manager in particular stayed in regular contact and oversaw the process from start to finish.

22 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Steven Downing and his team were…

Steven Downing and his team were polite, professional, and communication was excellent. I really appreciate the service we received from Mistoria Estate Agents so far.

3 de abril de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hello :) thank you for your 5* review of Liverpool Pall Mall. Its always good to hear that our customer service was excellent. Thank you for taking the time to leave this review. Lisa

Avaliado com 5 de um total de 5 estrelas

We received a fantastic service from…

We received a fantastic service from Steven Downing and his team, The team were polite and professional, and communication was excellent. I really appreciate the wonderful service we received from Mistoria Estate Agents. Keep up the good work. X

20 de março de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi Ivvone, thank you so much for your great review. We love to see that our branches have delivered great customer service! Lisa

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

My wife & I have have a number of properties across Bolton. What I like about Mistoria is that they research well and are open and honest. Dewi has been brilliant to deal with & I’d highly recommend him.

20 de março de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi James, many thanks for your 5* review of our Bolton Branch, in particular Dewi. Dewi is a highly regarded member of the Mistoria team, this review reaffirms why. I will ensure he sees this. Lisa

Avaliado com 5 de um total de 5 estrelas

Tracey is an absolute superstar

Tracey is an absolute superstar. Responsive and conscientious. Has managed both the sales and rental sides for me super well.

19 de março de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you Richard for your review. Tracey is indeed a superstar! I will pass this great review on to her. Lisa

Avaliado com 5 de um total de 5 estrelas

I have been a client of the Mistoria…

I have been a client of the Mistoria Group for about 6 years. During this time they have managed a number of rental properties for me. While many company's enthusiasm wanes with time, this has not been the case with Mistoria. They continue to invest in their people and systems and have proved their worth time and again.

18 de março de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you Mr Sheahan for your review of Mistoria Group, we endeavour to ensure all of our customers have the absolute best customer journey. Thank you for re-affirming this. Lisa

Avaliado com 1 de um total de 5 estrelas

Disruptive experience

Landlord let himself into the property on multiple occasions with no notice to tenants. Repair people sent to the property and not always with enough notice, and occasionally with no notice at all. Continuous disruptive building work in and around the property during the tenancy. Felt difficult to relax in the place that was supposed to be home due to strangers coming in and out to fix one thing after another, that could have been done before the tenancy or even afterwards. Access was on occasion needed to my room, on occasions where I was told it would just be the communal spaces. If this wasn’t the case and I had received more communication it wouldn’t have been quite so bad, but it really felt like I wasn’t respected as a tenant.

11 de março de 2023
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi, Thank you for leaving this review. We are really sorry that you feel your tenancy was disrupted throughout your stay. We try to ensure we make any repairs in a timely manner with as little disruption as possible, we are extremely sorry that you feel this was not the case for you. We have noted your comments and will endeavour to do better.

Avaliado com 5 de um total de 5 estrelas

Absolutely the best estate agent we've…

Absolutely the best estate agent we've dealt with
Tracey Glory and James were helpful from the start
Very helpful and friendly
Thank you we love our new home x

16 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you Sally for your review, we are delighted you are happy in your new home. I will ensure the team at Pall Mall are made aware. Lisa

Avaliado com 5 de um total de 5 estrelas

Beautiful Home

I just rented my new home with Mistoria and the process was seamless and the house is truly beautiful. The agents went over and beyond to give me a stellar experience.

6 de março de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Thank you Roselyn for your review. We endeavour to ensure all of our tenants have the absolute best customer experience. I am glad to see this was 5* in your case. Lisa

Avaliado com 5 de um total de 5 estrelas

Thanks to Mistoria Estate Agents

Thanks to Mistoria Estate Agents, I found the perfect student accommodation that met all of my needs and exceeded my expectations. I couldn't be happier with my new home, and I am incredibly grateful for the outstanding service and support provided by the Mistoria team. If you're a student in search of quality housing options and exceptional service, look no further than Mistoria Estate Agents.

6 de março de 2024
Avaliação não solicitada
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Resposta da Mistoriaestateagents

Hi Sam, thank you for your great feedback :)

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