Non existent customer service. Took over a month to receive my order. Reached out twice during this period of time to inquire about the delay and received no response. Once my order finally arrived, i... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
El envío fue en tiempo y forma, las fragancias huelen y duran como las originales y eso habla de su compromiso con el cliente, altamente recomendable, voy a volver a comprar. El atomizador de 10ml es... Ver mais
This is an update to my review of MixPerfume. I had received the wrong perfume and was having trouble reaching them. They did get in touch with me to resolve the situation. They do provide a great pro... Ver mais
Excellent customer service! I’m very happy with my purchase and the overall experience. The fragrances are beautiful, the packaging was lovely, and the customer service was exceptional. I trul... Ver mais
Detalhes da empresa
Escrito pela empresa
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
Informações de contato
Estados Unidos
- info@mixperfume.com
- mixperfume.com
4,0
Muito Bom
121 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Never received my order
Never received my order. Customer service should offer to replace.
2 de julho de 2024
Avaliação não solicitada
Received item fast and exactly what I…
Received item fast and exactly what I ordered. Was actually received earlier than I thought
27 de junho de 2024
Avaliação não solicitada
I found
I found, I ordered, it arrived in record time! Thank you!!! Ordering more today❤️
18 de março de 2024
Avaliação não solicitada
Would be nice if I could read your labs…
Would be nice if I could read your labs for which scent is which
18 de junho de 2024
Avaliação não solicitada
I really love these testers
I really love these testers. If I’m going to purchase a $300.+ bottle of perfume I need to fall in love with the scent. So far I have with one. Will know soon with the others. Also, loved! The packaging.
8 de junho de 2024
Avaliação não solicitada
I NEVER received my order
I NEVER received my order! I can't give a review unless I received it! Please check your records and see if it has left the warehouse yet.
11 de junho de 2024
Avaliação não solicitada
Resposta da Mixperfume
Hi Rebecca,
We're sorry to hear about your experience. We couldn't find any order under your name in our records, and we haven't received any emails regarding this issue. Please contact us directly at info@mixperfume.com so we can assist you promptly and resolve this matter.
Thank you for your understanding.
Best regards,
Isabella Grace
Mixperfume Customer Support
Very pleased with my second…
Very pleased with my second purchase,however the 2ml was a over priced for the actual little less than a Macy’s sample.Second purchase of the 5ml very pleased,I’d actually like a larger glass bottle that I could actually see the content or 5ml with atomizer spray &clear bottle.
7 de junho de 2024
Avaliação não solicitada
The perfume leaked through the package
The perfume leaked through the package. I'm going to return it. I was very upset because I'm invited to a wedding and I really wanted to wear the baccarat
11 de junho de 2024
Avaliação não solicitada
I absolutely love this company
I absolutely love this company
1 de junho de 2024
Avaliação não solicitada
excellent experience
I had an excellent experience I will buy from this company again.
5 de junho de 2024
Avaliação não solicitada
First time buying from MP
First time buying from MP. Loved the experience and the products are excelkent top quality
24 de maio de 2024
Avaliação não solicitada
My experience was awesome sauce 👍…
My experience was awesome sauce 👍 prices and time delivered on point! I will tell family and friends. Definitely I will recommend it!
12 de fevereiro de 2024
Avaliação não solicitada
First time trying this site
First time trying this site, hopefully it can fill my expectations. Ordered a sample size of Christian Dior vanilla diorama to see what the hype is about. If liked ill be purchasing a larger bottle.
25 de maio de 2024
Avaliação não solicitada
First time trying mix perfume the…
First time trying mix perfume the shipping was very quick! I ordered two different perfumes & love the convenience of trying different scents especially due to not liking either one. Amouage Guidance which is pretty pricy & Bond 9 Central Park West both are unisex and I won’t be doing that again But I will be ordering from this company and hopefully find my new scent . The .5ml package is perfect for your purse
24 de maio de 2024
Avaliação não solicitada
Im surprised at the small size
Im surprised at the small size, but maybe thats on me. The fragrance is so nice and i love it. I got a Tom Ford fragrance. I want to purchace a larger size. Can you tell me how i can do this? Thanks so much.
21 de maio de 2024
Avaliação não solicitada
Not what I was expecting
Not what I was expecting. The pictures in the web page are very deceiving. Smell does not compare with eternity. Will not order from this site again
12 de maio de 2024
Avaliação não solicitada
Resposta da Mixperfume
Hi Wanda,
Thank you for sharing your feedback. We're truly sorry to hear that the product didn't meet your expectations. We've already reached out via email and are here to help resolve any issues as soon as possible.
At Mixperfume, we strive for accuracy in our product images and descriptions, and we regret any confusion caused. Please know we are committed to ensuring your satisfaction. We offer free returns and a money-back guarantee, no questions asked, if you are not fully satisfied with your purchase.
We look forward to resolving this matter to your satisfaction and hope to hear back from you soon.
Best regards,
Isabella Grace,
www.mixperfume.com
I love this perfume
I love this perfume. I previously was gifted some of this same perfume and it smells the exact same.
8 de maio de 2024
Avaliação não solicitada
Resposta da Mixperfume
Hi Dalisa,
Thank you for your kind words! We're thrilled to hear that you are enjoying your perfume and that it matches the quality you expected. We appreciate your support and look forward to serving you again!
Best Regards,
Mixperfume Customer Support
Resposta da Mixperfume
Hello Jackson,
¡Gracias por tu comentario! Nos alegra saber que encuentras la fragancia completa y agradable. Nos enorgullece ofrecer aromas únicos y originales. Tu opinión es muy valiosa y nos ayuda a mantener nuestros estándares de calidad altos.
Saludos cordiales!
Mixperfume Customer Support
was not disappointed love the product
was not disappointed love the product
6 de maio de 2024
Avaliação não solicitada
Resposta da Mixperfume
Hi Jemain,
We're delighted to hear that you love the product! Thank you for taking the time to share your positive experience. We hope to continue meeting your expectations in the future.
Best Regards,
Mixperfume Customer Support
It was tuff fr
6 de maio de 2024
Avaliação não solicitada
Resposta da Mixperfume
Hello LJ,
Thanks for your feedback! If "tuff" means you're impressed, we’re thrilled to hear it! If there's more you’d like to share about your experience, please reach out. We’re here to ensure you’re satisfied with your purchase.
Best Regards,
Mixperfume Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.