Wrong description and damaged packages
I have used this shop twice. The first time was all good. The second time no. They provided a product that, according to the description in their webpage, is for espresso machine, but it is not; the package tells it clearly. Moreover, the product (two packages) came without vacuum because both (!) had a mini hole. They refused to provide a replacement or reimbursement, unless I pay the cost for returning the items myself. (The cost of shipping for a personal user is more than the cost of the coffee itself.) The other products I purchased were ok, but the overall experience has been bad.
29 de agosto de 2025
Avaliação não solicitada