Update: They told me to send it back but want me to pay $32 in shipping! When I asked them about shipping they completely disappeared. Horrible customer service! The abaya is nothing like the pi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Update: They told me to send it back but want me to pay $32 in shipping! When I asked them about shipping they completely disappeared. Horrible customer service! The abaya is nothing like the pi... Ver mais
A empresa respondeu
I was nervous about ordering from here because of the reviews but they had such a great collection of dresses for wedding guests that are affordable (less than $100 which is amazing compared to wh... Ver mais
A empresa respondeu
I received one package without another email with another tracking and now I’m worried I won’t receive my other orders. Also, the quality of the “Palestinian” Dhua red 2 piece set isn’t good. It’s ver... Ver mais
A empresa respondeu
I love this website. It's easy to use, and mostly has free shipping which is amazing!!! I think the categories should be properly thought out and function well. I think it just needs some more selecti... Ver mais
A empresa respondeu
MODASTY is a platform for modest fashion lovers to explore, connect, and shop for their favourite modest, cultural, and ethnic clothing - all while supporting multiple small modest fashion businesses. For the first time ever, through MODASTY, modest fashion shoppers and sellers can connect in one place with one seamless transaction.
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The color, the design, the fit, everything was absolute perfection, and I will buy again and again in all colors

Resposta de MODASTY
No updates on shipping. Dress arrives a week later than expected. Dress is WAY darker than expected (at least 10 shades darker). Dress arrives in a broken zipper and the inside mesh was ripped. If I could give 0 stars I would. Horrible experience
This is my second time buying from this site. It’s very easy to find what you’re looking for and shipping is fast and efficient. Everything is as pictured. Can’t wait to purchase again in the future
Amazing staff help. They customised it to what I needed and their response time to everything was great. I recommend them!!
One of the best customer service i have come across in recent times .The people are really attentive and kind enough to understand your needs.Mashallah.
The item from istehya looks nothing like it does on their website. The material was stated as being satin but actually was a sturdy cotton material and the colour was completely off from the one ordered. It was a complete disappointment and their customer service team does not respond to emails. Would NOT recommend. Please save your money and time
Never had an update on my order i am still waiting on my order cant even cancel my order and get reimbursed
Didnt get my clothes on the time they promised and it was suppose to be a big day for me
Very long delivery! Support is not responding, the order was not tracked. Service is bad.
I do not recommend this store.
I don't know the status of my package so I don't have anything good to say about it and I can't track the location. I didn't ask for you to keep it in your warehouse and send me surveys.
Amazing customer care service loved the products i received
Nice Item, expecting more design and plus size. Like 20-24 Australia/UK size.
I still have mot received my orders and I reveived no update feom Modasty customer services
GOOD WEBSITE
GOOD CUSTOMER SERVICE
GOOD PRODUCTS
I placed an order on March 16 and it is March 22 and no tracking number has provided. I have reached out 2x and have been told someone will get back to me in 1-2 days. No response. My order says that it was partially shipped but no tracking number.
I received my order tracking number and they were very kind after explaining the delay. Excited to receive my items!
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