Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards t... Ver mais
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Veja o que dizem as avaliações
I've never had a negative experience with MODDIY. Cables can get very complicated, but the staff make sure to get the right details. Thank you!
The CS is absolutely polite , responsive and surprisingly fast-responsing as a Customer Support at all! Help me made my choice for a cable since I am a noobster that doesn't know a thing about ca... Ver mais
A empresa respondeu
Another happy customer. Very unique product, slimmest 90 degree SFF case PSU extension cable anywhere! Great support from Carrie at MOD DIY who helped me to make changes to my order before shipping! M... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Best selection of PC mod supplies offers custom pc cable, case mods, computer cooling systems, computer case mod DIY parts, wire management kits & custom pc mods
Informações de contato
Estados Unidos
- sales@moddiy.com
- moddiy.com
4,8
Excelente
551 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
MODDIY is awesome.
I've never had a negative experience with MODDIY. Cables can get very complicated, but the staff make sure to get the right details. Thank you!
17 de abril de 2026
Avaliação não solicitada
Great Customer Service
Great customer service; switched from AI to a person when requested and the representative, Carrie, went through all of my questions and gave me various options for each. They didn't push me towards things that were higher cost, which is a *huge* plus, because, while there are certainly machines being modded without a budget, much of the modding community is just trying to make the best out of what they have. Also, some of the products they have are quite novel solutions, such as a 180 degree U turn for your CPU power.
14 de abril de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Quick Support
Quick Support. Was able to get to an operator quickly who resolved my issue immediately
13 de abril de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Their customer service was very fast and extremely helpful
Their customer service was very fast and responsive and helped me make a purchase I was not sure about in the same day as my inquiry.
9 de abril de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
They are great!!!
7 de abril de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Excellent customer service and fast…
Excellent customer service and fast response
2 de abril de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Easy to order
Easy to order - high quality product that you cannot get elsewhere. I have a Lian-Li Dan A4-H2O and I needed a very short 3x8pin to 12v-2x6 cable for my GPU. The make it for your GPU and PSU special. Just an awesome product. Soft silicone wire is great for tight spaces too.
26 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Incredible customer service with a…
Incredible customer service with a human touch. They were very gracious in helping to correct the mistakes that I made in my order. Also, the mere existence of the part I was able to order from them was cool to me.
31 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
One of the few CS supports that will actually help you
The CS is absolutely polite , responsive and surprisingly fast-responsing as a Customer Support at all!
Help me made my choice for a cable since I am a noobster that doesn't know a thing about cables , but here we are ;d
Greetings from Bulgaria , have a nice day!
-Alex
31 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Custom PCIe cables for my Enermax PSU
Custom PCIe cables for my Enermax PSU, thank you!
11 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Awesome customer service.
Extensive and fast help from Carrie in picking the right parts.
27 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great customer support
Great customer support. Very understanding to the customer when there’s confusion about your order and they need to modify orders.
23 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Contacted me right away before building…
Contacted me right away before building my cable to ensure it will be built to my liking. Awesome fast service. I couldn't have picked a better team to help me with my project.
25 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Dosen't deliver as promised
I ordered custom cables and choose shipping method that should arrive between 6-12 days. Today is the 14th day and I have yet not received my order. They can not keep up with their promise and blames it on Chinese new year. I WOULD NOT RECOMMEND ANYONE buying from MODDIY.
18 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Dear by JiJi__GHoST,
Thank you for sharing your feedback with us. We truly value the opportunity to clarify.
Your order was placed on February 25th, and it was for premium tailor‑made custom cables. These cables are individually crafted to your exact specifications, including length, color, style, and PSU model, which naturally requires more preparation time than standard stock items.
As noted on our homepage (https://www.moddiy.com/images/notice/cny-notice-2026.png), all custom orders placed around the Chinese New Year holiday (Feb 6th to 26th) are affected by the seasonal closure. We understand how important this cable was for you and regret that the overlap with the holiday caused delays despite your request for the earliest possible shipment.
We sincerely apologize for the frustration this caused. Your feedback helps us improve communication and transparency, and we will continue working to make our timelines clearer for future customers.
Thank you again for giving us the opportunity to explain, and we hope you will consider us again should you need another custom solution.
Warm regards,
The MODDIY Team
Excellent store selling lots of useful…
Excellent store selling lots of useful items and very good customer service when I wanted to add items to an existing order. Would recommend!
13 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great advice on GPU cables!
Great conversation with them. I sent them photos of my setup and were able to identify exactly what I needed. Removed a lot of stress I had about getting the wiring wrong on my new GPU
11 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Can't believe someone said "FAST"...
Can't believe someone said "FAST"...
I ordered a GPU power cable from MODDIY on Feb. 5th. Their website did inform that any custom item would not ship until after the Chinese New Year--but the item I ordered did say IN STOCK. On Feb. 25th I emailed them, where is my order? and they replied about it saying any orders not in stock during the CNY would not be actioned until after CNY --Feb 6th to 26th!! yet later that day I got an email telling me my item had SHIPPED. Okay--now today--March 7th!! I checked their website and it says my order is being PREPARED!!
The real kicker is that when I ordered the item I include a note telling them I need this item and asking politely that they send it at the earliest...
NEVER AGAIN!
7 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Dear L Dowser,
Thank you for sharing your feedback with us. We truly value the opportunity to clarify.
Your order was placed on February 9th, not February 5th as mentioned, and it was for a premium tailor‑made custom cable. These cables are individually crafted to your exact specifications, including length, color, style, and PSU model, which naturally requires more preparation time than standard stock items.
As noted on our homepage, all custom orders placed around the Chinese New Year holiday (Feb 6th to 26th) are affected by the seasonal closure. We understand how important this cable was for you and regret that the overlap with the holiday caused delays despite your request for the earliest possible shipment.
We sincerely apologize for the frustration this caused. Your feedback helps us improve communication and transparency, and we will continue working to make our timelines clearer for future customers.
Thank you again for giving us the opportunity to explain, and we hope you will consider us again should you need another custom solution.
Warm regards,
The MODDIY Team
These guys rock
These guys rock! Forgot to add a few things to my order. I reached out to them and they added it on no problem. And for once it wasn’t a bot I was talking to. But a real person who could help.
4 de março de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
Great company
Great customer service, they were very friendly and they helped me out with my concerns and even changed my order while it was processing! Carrie was great and very polite!
24 de fevereiro de 2026
Avaliação não solicitada
Resposta de MODDIY
Thank you for your order! We truly appreciate your support. If you ever need anything, feel free to reach out, we're always here to help! 😊 —MODDIY
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