Modernmail Avaliações 

73
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant service at what I would say a reasonable price! I needed to send urgent documents so this option was great, rather than getting to a post office and queuing. Thank you and what a great idea!... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super easy to use, saves me huge amount of time and a bit of money. But more so the time - especially for those of us who live abroad but need to communicate with Government agencies. No more waiting... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Update: I had a pretty bad first experience but since then they have been really helpful dealing with RoyalMail's idiocy. RoyalMail otoh seem to be incapable of delivering letters in any sort of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing service in every sense. I needed to send urgent documents, and they processed my order and shipped the item in no time. On top of that, when Royal Mail didn’t update the tracking and I worried... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de Impressão Digital

Escrito pela empresa

ModernMail is an easy, online mailing service allowing customers to upload online letters - and have them sent physically. No printer, stamps or envelopes needed!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(73)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing service from Rebecca

Amazing service in every sense. I needed to send urgent documents, and they processed my order and shipped the item in no time. On top of that, when Royal Mail didn’t update the tracking and I worried the mail might be lost, I asked about resending it at my own expense. Modernmail were not only highly professional but also incredibly kind to they resent the mail and covered the cost themselves to reassure me about the delivery. I can’t recommend them enough; they truly made my day.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you for your kind words Joseph! We’re delighted to hear that Rebecca and the team could help you. Your feedback truly means a lot to us, and we’re so pleased we could make your day a little easier.

Avaliado com 5 de um total de 5 estrelas

Outstanding and the Reviews here honestly help!

Using this service for the first time was really helpful, especially since my printer decided to jam permanently and I needed an alternative. It also gave me confidence knowing the company had strong reviews.

What truly stood out was how I accidentally ruined my order and contacted them straight away once I realised. They corrected it quickly and even sent the order through sooner than expected. I am genuinely grateful for how fast and professional the whole process was. I often worry about slow responses from companies because customer service has changed so much since COVID. Even with the shift in how many businesses communicate, Modermail handled everything incredibly well and far exceeded my expectations. Thank you for the great service and please keep it up.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you very much for taking the time to leave us a positive review Gabrielle. We're always more than happy to help our customers where needed.

Thanks again!

Avaliado com 5 de um total de 5 estrelas

Worked as expected

Worked as expected. I had the option to courier documents from South America or use this service. SIgnificantly cheaper and worked well.

Thanks

14 de setembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you for taking the time to leave us a review, Justin! It's much appreciated, and we're happy to provide you a useful service.

Hope to help you again soon.

Avaliado com 5 de um total de 5 estrelas

Def works

I've used this company twice now and I find it very efficient and cost effective. Will be using again and I do advise others to use this handy website when needed :)

14 de novembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you for your review! We're super happy you've found our service useful.

Avaliado com 5 de um total de 5 estrelas

Used the company to serve legal…

Used the company to serve legal documents to a high court. I hadn’t used them before, so I was a little apprehensive considering the important nature of the task.
I called their team before placing my order and was greeted by a friendly voice (Alex). Alex clarified that my documents would be dispatched on the same day the order was received. They received the order, printed it (a 62 page file), upgraded the envelope (free of charge), applied a large envelope cover sticker, and dispatched it the same day. Documents arrived at the court in perfect time. I highly recommend, Modernmail service. I live in Thailand and rely heavily on print and post services……..I think I have just found my partner!

7 de novembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you so much Jamesy for taking the time to share your experience!

We’re thrilled to hear that Alex and the team were able to assist you smoothly and that your documents reached the court on time.

We really appreciate your recommendation and look forward to serving you in the future.

Warm regards,
The ModernMail Team

Avaliado com 4 de um total de 5 estrelas

Was a very quick and straightforward…

Was a very quick and straightforward process, just upload the file, pay and done. Really helped me when my printer was being weird.

I guess what could make it better is having an account portal, would be very useful when using for work purposes to help you keep track of everything.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Hello, thank you very much for taking the time to write a review and provide feedback.

We are currently developing our platform and hope to bring this functionality to you soon!

Thank you again for using our service.

Avaliado com 5 de um total de 5 estrelas

Good service, quick support

Had encountered them while looking through similar online letter services. Was the most straightforward and easiest to use. Made it wonderfully easy to send my friends in the UK an heartfelt letter. I can tell they've got amazingly quick responses and good customer service for something that only costs a few pounds tops haha. Loved it, would recommend

2 de outubro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you for taking the time to leave us such a nice review, and hope to help you again soon! :)

Avaliado com 5 de um total de 5 estrelas

Good service

A great idea when you are abroad but need to send a letter in the UK, much faster than sending it from abroad.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you very much for your review Laura, and we're happy you found our service useful!

Avaliado com 5 de um total de 5 estrelas

Love this company

Love this company, doing my claim forms for my business. Very flexible and trust worthy! Thank you Modern Mail, don't know what I do without you!

30 de setembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you so much for your kind words, and taking the time to leave a review. We’re really glad to hear our service has been helpful for your business. It’s wonderful to know that we make a positive difference for you. We really appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Simple Idea

Simple Idea, performed perfectly, I no longer need stupid printer and costly ink , very affordable, very efficient. Is so nice to get such quality service in what I call bare minimum Britain . Would highly recommend.so easy to use

15 de setembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Great to hear you've had a good experience Lee, thank you for leaving us a review!

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Modern mail

Excellent experience with Modern mail
I had an important document to send and get delivered in time and they went above and beyond to make sure it happened, even allowing me to post a second time with them free of charge as gesture to help me. Companies like this are important and I would much rather use them than any posting service of courier.

5 de setembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you very much for your review Elin! We're happy to have you as a customer.

Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service. I paid for first class postage on a FREEPOST letter to the DWP and they emailed me saying they’ve sent it and refunded me the postage cost as it’s Freepost. I didn’t even have to ask! It was very kind, thank you and I will definitely recommend your service.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you for your review Rickie, we appreciate it!

Avaliado com 5 de um total de 5 estrelas

10/10, will 100% use again!

I don’t have a printer and wanted a letter posting. I have two children under 2 so getting out and finding somewhere that would print my letter and then having to go to a post office to send it was just something I really couldn’t be bothered with. I googled a printing place originally and this came up. It took about 2 minutes to upload it, choose how I wanted it sending and it was done. For second class letter it was £1.99!! It took all that stress away from me. What would’ve taken all day, took 2 bloody minutes!! Honestly they saved my soul. From one tired, stressed mama, THANK YOU.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Hello Sarah, thank you for taking the time to leave a review - we really appreciate it! We're very happy that this has saved yourself time and stress, it's exactly what we're trying to achieve.

Best regards,
ModernMail

Avaliado com 5 de um total de 5 estrelas

So glad I found this service

So glad I found this service. We live outside of the UK but often have to serve legal documents and needed an easy way to do this without asking friends and family. Modern Mail was great value (I had to print a booklet and accompanying letters so approx 25 pages) at £16 for the signed for service and SO easy to use, literally a couple of clicks. Saved me SO much hassle. I also emailed to ask some questions and got a quick, friendly response. So grateful, has made my life so much easier. Thank you

19 de agosto de 2025
Avaliação não solicitada
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Resposta da Modernmail

Thank you SH for your kind review! We appreciate you taking the time to share your experience, and hope to help you again soon.

Avaliado com 5 de um total de 5 estrelas

Royal Mail messed up the delivery but…

Royal Mail messed up the delivery but ModernMail were wonderful. Refunded my money and still had my letter delivered via another service.

11 de agosto de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thanks Rami, no problem at all!

If there is ever an issue with a Royal Mail delivery we will do our best to help our customers - in this case providing a resend via another postage service. We hope to serve you again soon!

Avaliado com 5 de um total de 5 estrelas

I’m in Lyon at the moment and had to…

I’m in Lyon at the moment and had to send a letter to my sister in London. The process was really fast and convenient. It saved me a trip to the post office and extra costs. I’ll definitely use this service again !

11 de agosto de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you, Quentin! We appreciate you taking the time to leave a review. We're happy to provide you a great service.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Rebecca was really nice in changing my order in the last minute. Super good. Highly recommend.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Modernmail

Resposta da Modernmail

Thank you for your review! We hope to help you again soon.

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