MOJU Avaliações 

204
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using moju now for a number of years , product excellent x7 ginger 👍👍👍 you either love or hate it 🤪 I have 8 bottles per delivery 👍👍

Avaliado com 1 de um total de 5 estrelas

Impossible to open. I never used to have a problem, but the last 2 bottles required a sharp knife to open. Now looking for an alternative brand that doesn’t require customers to risk serious injury... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fast delivery, great products and excellent customer service. My order included the shot glass but this arrived broken. Sent an email and within a couple of minutes I had a reply apologising and a rep... Ver mais

Avaliado com 4 de um total de 5 estrelas

I had trouble with my first delivery dpd left it in my front porch but i dont have a front porch after emailing moju my replacement delivery was immediatley dispatched with an email of apologies. Moju... Ver mais

Detalhes da empresa

  1. Comidas, Bebidas e Tabaco

Escrito pela empresa

It shouldn’t take a lightning bolt to feel the power of nature. Thankfully, at MOJU, we’ve bottled a better way. Active, grown, functional ingredients to help you take on any challenge. Check out our full range online today at mojudrinks.com


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,9

Todas as avaliações

(204)

38 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Delicious, nutritious and accessible!!!

Where do I even begin? As someone that really cares about my health but often feels overwhelmed with all the fads on the market , Moju makes being healthy and prioritising my wellbeing simple and effective. The products are high quality and full of flavour, and the ginger shots have saved me over and over again when I'm feeling run down! I always keep a stock in the fridge and it's become my daily staple! I couldn't recommend enough!

3 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tasty Ginger Shots!

The Moju ginger shots are truly so delicious and are a part of my daily morning routine. My favorite are the ginger shots but I also really love the Vitamin D shots! Would definitely recommend.

2 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute life-savers!

I started my subscription in the pandemic and it’s been an absolute life-saver since. I love getting my monthly dosing bottles and feel so much healthier and more energised these days. The products always taste so fresh and natural and I genuinely think it’s doing me some good. I’ve seen a few negative comments but my experiences with their customer service (changing delivery dates and products) has only been good. I love immunity shots in the winter and gut health and other vitamin shots all year around! Can’t get enough!

26 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MOJU has terrible customer service

MOJU has terrible customer service, they do not listen to their customers. Their business model will fail big style, as they rely an equally terrible company - DPD! MOJU are quick to take you're money, but deliveries are a shambles, this is a perishable product, needs a reliable company to deliver their product, which was NOT happening for me. I work from home, and had constantly to stop work, and go down to the main entrance to collect my parcel (I live on the 6th floor). I agree with the other 1 star reviewers, and cancelled my subscriptions, if they don't care, (put any expletive you like here) them!

5 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 stars!! Great taste.

Ordered the ginger shots and the mixed bag! I absolutely love them. I will be subscribing to ginger shots as they are my absolute fave. You know they are good when you want to sip the shots haha.

20 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

first time trying this

first time trying this. As a 61 year old I am very pleased to find this. I really love this. Great natural energy booster. Clearly a very healthy drink. A fantastic taste.

25 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Worth every penny!

I have been taking the Turmeric, Ginger shot everyday and I LOVE them. Small little bottles that can fit in your bag. It gives me a boost of energy everyday! Couldn’t recommend them enough! And you can buy them in stores!

16 de abril de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Delicious and invigorating!

I am a huge fan of these shots. I take 2 in the morning(1 ginger, 1 Viramin d) and 2 post-workout (1 turmeric, 1 Vitamin C) in the evening. They're fresh, tasty, and invigorating. My only issue is the price..I realise that producing healthy, fresh produce comes at a cost, but if they were cheaper, I (and many other customers) would undoubtedly buy more.

1 de abril de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Started well but I’ve cancelled my subscription

I started quite a big subscription with them around new year time for me and my mum. First two deliveries worked out well, however, third delivery and I’m still waiting over a week for it. Kind of strange as if juice is the only thing you’re producing, how is it delayed and not in stock?! Cancelled my subscription and I will order adhoc…or as someone else said, will buy local or make my own. 30% discount really isn’t compensation when my delivery is now supposed to come tomorrow and I go away the next day. Will have to give the juices to a friend, what a waste. Real shame as I do like the juices.

7 de fevereiro de 2022
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

Hey Louise,

Thank you for your feedback, we really appreciate it and we’re really sorry your recent MOJU experience wasn’t up to scratch.

I can see that your order arrived on the 8th February, and we completely understand your frustration for the delay with your order, especially given you were going away the next day. I'm very sorry for this inconvenience, we’ve worked hard to ensure this problem won't happen again.

I’d love to organise a replacement order to be sent to you when it is convenient for you. One of our team will reach out to you directly to organise this for you.

Please feel free to reach out to us on aloha@mojudrinks.com if there is anything we can help you with going forward.

Mo’love

Hayley

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, especially Turmeric shots at the moment. Wow so strong! The customer service & delivery has been fantastic and would highly recommend.

4 de setembro de 2021
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

Thanks for the lovely feedback Glynwen! We're so pleased that you're enjoying your Turmeric shot 💥

Avaliado com 1 de um total de 5 estrelas

Worst customer service ever

Hi, i posted a review ages ago, (FRANCESC) they seemed so keen to deal with the complaint directly with me. But after six months of being guaranteed a refund, (30 quid) i'm still waiting for it. I don't care about the money, i just feel they don't have any respect. Don't bother with them, my advice is to buy ginger shots at groceries or find other options (in my case i'm making my own). Their customer service is the worst i've ever seen .

23 de agosto de 2021
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

Hey Francesc

Thank you for your feedback, we really appreciate it and we’re very sorry your recent MOJU experience wasn’t up to scratch.

I've looked into this for you and can see there was a system error when processing your refund.

I'm very sorry for this inconvenience, I have passed this onto our e-commerce team who will investigate how this happened.

I have issued a manual refund for you, this should show in your account in 1-2 working days.

Once again we're very sorry for the inconvenience caused and thank you for your patience.

Please feel free to reach out if there is anything we can help you with going forward.

Mo’love

Hayley

Avaliado com 3 de um total de 5 estrelas

It's tasty but my tooth doesn't like…

It's tasty but my tooth doesn't like it. After using it for 20 days my teeth start showing unpleasant pain. I ordered my second box but I think I have to stop drinking Moju to protect my teeth

8 de junho de 2021
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

Hey Saide,

Thank you for reaching out regarding our Shots.

I’m very sorry to hear you're having a negative experience; none of the ingredients in our Shots are allergens or unsafe and we’ve not been made aware of any occurrences of this reaction by other daily-MOJU-drinkers (the team in the MOJU office enjoy several Shots per day).

We never add sugar to our shots, they only contain the natural sugars found in plants.

If you have any concerns please consult your doctor about the best course of action for your needs.

I hope this is of help and, of course, please don’t hesitate to get in touch if you have any further questions or queries.

Mo'love,

Hayley

Avaliado com 1 de um total de 5 estrelas

Absolutely awful website and customer…

Absolutely awful website and customer service. I had a subscription service which I wanted to pause as I was going up to Scotland to see my grandmother whom I had not seen since before the pandemic. I went into my account and 'paused' my delivery and emailed them on Sunday which they asked. I got no response so logged back on and low-and-behold my subscription had not been paused. I then 'skipped' the delivery to avoid getting charged this month. I then emailed the company again and asked them how to deactivate and cancel my account because it seemed more hassle than it was worth. The website FAQs was not well designed as the the question regarding cancelling was answered by saying you could pause or skip which was not helpful and seemed like a con - they're trying to keep you by not showing you how to leave. I then received an email back saying they had skipped my delivery which a) was a lie because I had done it in the morning not them and b) they avoided telling me how I could deactivate and cancel my account which was my whole enquiry. Very, very poor service.

21 de maio de 2021
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

Hey Skye,

Thanks for your feedback, we’re really sorry your MOJU experience wasn’t up to scratch.

You are able to pause, restart or amend your subscription order in the Subscription area of your account.

We responded to your email on Monday, this may have landed in your spam folder if you didn’t receive it. Our email was checking if you wanted one order skipped and informing you of the next delivery date if it was just the one. Unfortunately we did not receive a response confirming this, so the skip was not actioned in your account. We wanted to help give you the best experience possible which is why we suggested skipping your next order, so that your subscription would still be there after your holiday. Apologies for the misunderstanding here with the skip of orders on your account.

Once again we apologise for any inconvenience caused.

We really appreciate your feedback, please feel free to reach out to us at aloha@mojudrinks.com if there is anything we can help you with and we’d be happy to help.

Avaliado com 5 de um total de 5 estrelas

Absolutely love these shots

Absolutely love these shots , the ginger and the turmeric one especially. They last really well in the fridge and I’ve frozen them too. They taste delicious and give me an energy boost in the morning as well as having an anti inflammatory effect in the system.
Have found these the best tasting of the ones I have come across in the supermarket

11 de maio de 2021
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

This is great to hear Sue! Thanks for the amazing feedback, we really appreciate it 🙌

Avaliado com 5 de um total de 5 estrelas

Love my daily Moju shot...

Great product .... I take a daily turmeric shot and wouldn’t be without it. Makes me feel good and supports my health and well-being. So much flavor in each tiny bottle.

11 de maio de 2021
Avaliação não solicitada
logotipo da MOJU

Resposta da MOJU

Thanks David! We're so pleased that you're enjoying your Turmeric shot 💥

Avaliado com 5 de um total de 5 estrelas

Love these juice shots

Love these juice shots. Just packed with flavour and freshness. The ginger and tumeric ones are my faves. Great that I can now pick them up with my weekly shop.

11 de maio de 2021
Avaliação não solicitada

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