The results are in depth and gave lots details. I am normally pretty active, but with the results I realise that I gotta control myself to intake less saturated fat. It would be great if it can get... Ver mais
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Veja o que dizem as avaliações
What I like most about this test and guidance is it is proactive instead reactionary. If one waits to test once a problem arises and in some cases could indicate an irreversible condition, your life... Ver mais
From the outset, the process of sending my blood panel to the team was incredibly straightforward. Shortly after booking and submitting my details, I received a testing kit by mail. The only req... Ver mais
I believe this is the future in how we can manage our health and prevent disease and illness within the body. I loved the breakdown of the nutritional deficiency in the app. As someone who is proactiv... Ver mais
Detalhes da empresa
Escrito pela empresa
Molecular You is a platform for staying healthy. We help you spot disease risks early and work out exactly what you can do about them. We offer unparalleled insight into your health through a unique multi-omic blood test, personalized action plan and health coaching support. We cover 26 health areas such as diabetes, Alzheimer's and cardiovascular diseases. Unlike genetic tests, which tell you your disposition, we look at what is happening in your body now so we can provide more actionable insights.
Informações de contato
Suite 307, 788 Beatty Street, V6B2M1, Vancouver, Canadá
- (604) 200-4964
- support@molecularyou.com
- molecularyou.com
Great experience!
Great experience! Happy to be selected. Customer service is responsive and quick to answer any of your questions. The results were very informative in shaping my health plan.
11 de julho de 2022
Resposta da Molecular You
Hi Dawna,
Thank you so much for sharing your experience with us! We're glad to hear that Molecular You has been informative and an overall benefit to your life.
We're always delighted to help so don't hesitate to get back in touch should you require further assistance!
Kind regards,
Molecular You
Molecular You was top notch!
I found the experience to be really good. They provided me with all the information, followed up with results, checked in occasionally and sent reminders when things needed to be done.
27 de outubro de 2022
Avaliação não solicitada
Resposta da Molecular You
Hi Bonnie!
Thanks for your lovely 5-star review! We're delighted to hear that you found the experience to be a good one. We're here if ever you have questions or require further assistance!
Kind regards,
Molecular You
Molecular You - great service
Molecular You provided a very valuable report giving me so much information in all areas of my physical health. The app was robust and easy to use. There were some issues with glitches early on and they were fixed. I was grateful to have a resource to learn more about my molecular make up and health.
15 de junho de 2022
Resposta da Molecular You
Hi Kelly,
Thank you so much for taking the time to share this detailed review! We're sorry to learn about the glitches but glad to hear that they were sorted out immediately.
If there's anything else we can do to improve your experience from a 4-star to a 5-star one, please let us know at support@molecularyou.com.
Kind regards,
Molecular You
Very professional
Very professional. Also had very clear concise instructions. I appreciate the results and the helpful staff!
7 de fevereiro de 2023
Resposta da Molecular You
Hi Tammy,
Thank you so much for your kind words and for acknowledging our team members! We're also happy to learn that you found our services professional and easy to use.
If you require any other help, please do not hesitate to get back in touch with us!
Kind regards,
Molecular You
The process is fairly easy
The process is fairly easy. However, had issue with no form for the lab.
Also, the phone number used to get some help was never answered other than leaving message.
Once I did get somebody, it was somewhat easy to get the form required.
Would like to have more labs available for testing.
1 de fevereiro de 2023
Resposta da Molecular You
Hi Larry,
Thanks for taking the time to share your experience! We're sorry to learn that you had troubles with the lab form but glad it was all fixed upon contacting our support team.
Should you require further assistance or have other question, definitely let us know! You can email us at support@molecularyou.com.
Kind regards,
Molecular You
Most advanced blood test in the world
I received valued insights into my well-being. Allowing me to make educated decisions on whether what I have been doing is working as well for me as I’d hoped.
28 de fevereiro de 2022
Resposta da Molecular You
Hi Daniel,
We appreciate this raving 5-star review very much! We're always thrilled to learn about our clients' experience so thank you for sharing yours. If ever you require further assistance, just let us know!
Kind regards,
Molecular You
Great concept but can still be improved
The concept is innovative, impactful, and I look forward to seeing technologies like this becoming more common practice.
As I have mentioned before, I would strongly recommend a way for users to be able to compare their reports and data over time to better understand whether their lifestyle changes has made any impact. The inability to compare reports is one of the reasons why I have lower engagement with the app now, even though I took an effort to get my second blood test. In addition, now I no longer have access to my first report.
31 de outubro de 2022
Resposta da Molecular You
Hi Debbie,
Thank you very much for taking the time to share this detailed review! We also appreciate your feedback regarding the comparison of your reports, however this functionality is now available and possible.
In case you require assistance with navigating the above, we certainly want to help! We'll have a team member reach out to you via email to follow up.
Kind regards,
Molecular You
Helpful health insights!
Great customer service, helpful health insights, and an easy to use web interface. The amount of things they analyze to determine your health profile is amazing.
1 de maio de 2022
Resposta da Molecular You
Hi Avi,
Your positive feedback and kind words are appreciated - thank you! If there's anything else that we can assist you with, please do not hesitate to get back in touch. You can email us at support@molecularyou.com.
Kind regards,
Molecular You
Unprofessional
I had to keep following up to get a time-frame of results, only for them to tell me (several months later) that my blood sample was somehow contaminated and could not be used. They wanted me to come back but for me it’s a HUGE challenge to leave my house so I wasn’t able to. I also never received the ‘reward’ they promised.
6 de fevereiro de 2022
Resposta da Molecular You
Hi Adrianna,
Thanks for taking the time to share your experience, though we're sorry to learn that it hasn't been an ideal one. Our customer success manager will be in touch with you by email very shortly to address your concerns.
Kind regards,
Molecular You
Very informative results and easy…
Very informative results and easy process to undergo
6 de fevereiro de 2023
Resposta da Molecular You
Hi there,
Thanks very much for taking the time to share your positive feedback! We're delighted to hear that the process was an easy one. Should you require any further assistance, feel free to reach us at support@molecularyou.com.
Kind regards,
Molecular You
Genuinely insightful service that put…
Genuinely insightful service that put my mind at ease around certain health issues that run in my family. Had to go a little out my way for the blood collection, but results were worth it. Thanks
4 de fevereiro de 2022
Resposta da Molecular You
Hi Matthew,
Thanks for your honest review! We're glad to hear that you found our product to be insightful and well worth it.
Should you require further assistance, please do not hesitate to get in touch!
Kind regards,
Molecular You
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