Very disappointed with Momommy
Very disappointed with Momommy. I placed my order two weeks before Mother’s Day because the website said delivery would take about 5 days. The item was supposed to arrive before Mother’s Day, but instead it arrived almost one week late, making the gift completely useless for the occasion.
I even contacted customer service before delivery and clearly explained that if the item arrived after Mother’s Day, I did not want it anymore because it was specifically purchased as a gift for that day. They only apologized and did nothing to resolve the issue.
Now I am requesting to return the item and receive a full refund, but no one is responding to my messages. Very poor customer service, misleading delivery estimates, and a frustrating experience overall. I would not order from this website again.
