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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can't believe what a difference these supplements have made. I ran up the stairs this morning. I haven't been able to do that for years. The only difference is Monkey Nutrition Pri Multi & D3 vita... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been using Monkey Nutrition products for the past 3 years, and I can say for sure it's definitely the best product on the market! I use Primal 26Pro and X-bland which I love. Also I would recomm... Ver mais

Avaliado com 4 de um total de 5 estrelas

only been having this protein for a week, so can't really say anything on improvement or growth, but taste wise its nice, i prefer it as it doesn't have sugars like other protein powders on the ma... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm now on my second pack of the vanilla flavoured Primal26 PRO (buying the large packs for economy!). Taste is good, it is easy on my stomach and mixes very easily (I use a metal can and a... Ver mais

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. Serviço de fitness e nutrição

Escrito pela empresa

Monkey Nutrition is a different kind of beast in a supplement world that too often markets poor quality products full of empty promises. We take care to ensure that each product uses the optimum ingredients for maximum impact on your growth, recovery and well-being. More importantly, we strongly advocate the supporting role our supplements play to a clean diet and consistent training schedule.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

621 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I can't believe what a difference these…

I can't believe what a difference these supplements have made. I ran up the stairs this morning. I haven't been able to do that for years. The only difference is Monkey Nutrition Pri Multi & D3 vitamins. My diet and exercise have stayed the same.

12 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Customer Service

Really terrible customer service in reference to the lateness of my delivery. Extremely rude.

24 de fevereiro de 2022
Avaliação não solicitada
logotipo da Monkey Nutrition

Resposta de Monkey Nutrition

We are unable to establish who this "customer" is as they have not put any details up regarding their "order". In fact we are investigating this as a malicious review as we have not had an order delayed in delivery to a customer, despite logistical issues nationally, for several months ! We note that we replied to a previous factually incorrect review some months ago. We will be in touch with TrustPilate to see if this can be removed.

Avaliado com 5 de um total de 5 estrelas

Thanks again to Monkey Nutrition for…

Thanks again to Monkey Nutrition for friendly service and excellent advice. I live abroad and so Brexit has made things more complicated but as soon as I get back to the UK i will be stocking up. Thanks again

19 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would Not Go Anywhere Else.

Brilliant company. From the people and communication, the offers they always provide, the outstanding delivery, to the products they supply. I have used Monkey for 3 years + now and would not even consider going anywhere else. I trust and rate them so highly. Only once in 3 years + have they let me down, but they explained this to me and I fully understood. It was when a natural disaster hit near their manufacturing place about a year or so ago and they couldn't ship any goods from there. Totally out of their control. Anyone who wants to get healthy, healthier, build muscle or anything along those lines should place a order with Monkey. You will not be disappointed. Thanks Monkey, you're the best.

16 de novembro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great products

Great products, great quality but lack of communication

2 de outubro de 2018
Avaliação não solicitada
logotipo da Monkey Nutrition

Resposta de Monkey Nutrition

Hi,

Thank you for your review.

We are delighted you like our products, but sorry that you feel we have not been great on the communication side.
Our team are always keen to hear from our customers and we are sorry if we have not met our usual high standards.

Avaliado com 5 de um total de 5 estrelas

Fantastic quality products...people…

Fantastic quality products...people complain about being too expensive, but how can you moan about paying a little extra for a world class products...if you're serious about getting ripped there is no other out there that competes

26 de setembro de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

My order was good but poor delivery

My order came really quick and I was delighted with my tea. The reason I only gave 3 stars was the delivery of my tea. The first day it was not delivered and a card was left. I rang and asked them to leave it with a neighbour. The next day I got home and no package. Only when I went on line did it say it had been delivered to my front porch. No sign of it and not with the neighbour. later in the evening my husband brought in the dustbin and found the package in the bin. So i was not very pleased with the delivery people.

20 de agosto de 2018
Avaliação não solicitada
logotipo da Monkey Nutrition

Resposta de Monkey Nutrition

Hi Mary, We are very sorry that you had a bad experience with our delivery couriers. This is very unusual as DPD are very highly rated by most customers.
However, in an effort to give customers more choice, we now offer a Royal Mail service, which appears when you add items to you cart.
We hope that you are still enjoying the tea.

Avaliado com 4 de um total de 5 estrelas

Product is amazing

Product is amazing, it’s just a shame I’m going to run out before they re stock. Hence only the four stars. Have recommended it to family members who will also be purchasing once back in stock.

22 de junho de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Tend to be out of stock :(

18 de junho de 2018
Avaliação não solicitada
logotipo da Monkey Nutrition

Resposta de Monkey Nutrition

Hi Paul, Stock shortages are very frustrating we do understand and we are working hard to resolve this issue. Thank you for your feedback.

Avaliado com 2 de um total de 5 estrelas

Is this a joke?

Whether I am right or wrong the customer service reply I have from this company has left me nothing other than.......well.........perplexed!

The way I see it is you order from a website and it says 'In stock', then it is, 'In Stock'.

When after order the company cannot fulfill then the company should perhaps acknowledge and encourage the customer to remain with their products.

Anyway - here's what was said;

MN - Hi David. We are sold out choc pro. We have vanilla or the choc is back with us a week today. Regards Peter

ME - Hello Simon, What can you suggest for the inconvenience - we are no fans of the vanilla and I need something by Thursday.

MN - Hi. David. Sorry nothing I can do. The 20% was for while stocks last and we will honour this even though it is new stock. Let me know. Best Regards Peter

ME - Hi Simon, I’ll put a review on stating the facts you advertise then cannot deliver- then offer no recompense for the inconvenience.......

MN - Ok. Forget it. I will give refund you know and don’t ever order again

MN - Your order has been cancelled. My boss agrees so don’t cry

MN - Just had a word with our review people. Did you read the 20% offer. It said. WHILE STOCKS LAST. Your review will be taken down

I'm hoping this has been high-jacked by a disgruntled employee as the replies have come from an IPhone.

3 de junho de 2018
Avaliação não solicitada
logotipo da Monkey Nutrition

Resposta de Monkey Nutrition

Hi David,

We have spoken with the employee you dealt with and he has expressed his apologies for an obnoxious attitude. However, the employee did offer to hold the discount for when the product you ordered came back into stock, which in the past, has always satisfied other customers - "Hi. David. Sorry nothing I can do. The 20% was for while stocks last and we will honour this even though it is new stock. Let me know. Best Regards Peter” The email campaign clearly stated WHILE STOCKS LAST.
If you didn’t want to accept the offer, you could have simply asked for your money back and this would have been granted immediately. Instead you sent a message designed to provoke - "Hi Simon, I’ll put a review on stating the facts you advertise then cannot deliver- then offer no recompense for the inconvenience” Although we don’t condone how the employee handled the situation from there, we also don’t agree with your inflammatory response to his initial offer.

MN

Avaliado com 3 de um total de 5 estrelas

Great products questionable customer service

There's no denying that some of the products are top notch, but they are expensive and charging £4 for delivery no matter how much you spend, plus also not responding to emails suggests a lack of customer care.

24 de abril de 2018
Avaliação não solicitada
logotipo da Monkey Nutrition

Resposta de Monkey Nutrition

Hi Gary,

Apologies, but I can't find your email. If you email info@monkeynutrition.com we'd be happy to help.

Postage is priced according to DPD next day charges, and we do offer free shipping for all orders of £100 or more.

Kind Regards,

Chris

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