Monovm Avaliações 

66
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

scammers if u deposit but service doesnt work u cant take your money back plus they charge u for every service even if that servise doesnt work they will deduct commisions ... and if u want to dep... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bad service, poor support, exhausting refund. Long story short, they refund full amount, but I was persistent (3 support tickets) and exhausted. I ordered unlimited bandwidth, but after the order... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm using MonoVM's WordPress Hosting for the last 1 years. As my website is purely content-based, I experience faster page load speeds. In case of any issues, the support team is available round-the-c... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Don't pay monovm by credit card. I had a server through them, and when it came up for renewal I paid by credit card. Their credit card payments are processed through a company called IYZICO. They said... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de hospedagem na Web
  2. Computação em nuvem
  3. Armazenagem em nuvem

Escrito pela empresa

MonoVM provides Virtual Private Servers (VPS) using VMware ESXi hypervisors on high-quality hardware in world-class data centers located in +15 countries. With years of experience, they guarantee fast and reliable service with a 99.99% uptime, thanks to a dedicated team of IT experts available 24/7 to support clients. VPS hosting allows for software installation, file hosting, application running, and more, giving clients flexibility in managing their virtual machines. MonoVM's premium hardware and expert support ensure top-quality VPS hosting services.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(66)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

scammers if u deposit but service…

scammers if u deposit but service doesnt work u cant take your money back
plus they charge u for every service even if that servise doesnt work they will deduct commisions ...
and if u want to deposit with crypto . YOU CAN !
BUTT YOU CANT WITHDRAW THEM . they will stay locked inside mono

2 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Won’t let me into website but charges…

Won’t let me into website but charges me weekly cancel my
Subscription asap this is BS

11 de junho de 2026
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Dear Stacie,

We are sorry for your unfortunate experience. Please share your client Email, and we will be happy to check and solve your problem ASAP.

Natalie from MonoVM

Avaliado com 1 de um total de 5 estrelas

Not Suggested For Cryptocurrency Users

If you're going to pay with cryptocurrency, I definitely don't recommend it. They use regulations as an excuse to deny service and claim they can't issue refunds because the payment was made with cryptocurrency. After for a long ticket dialog they have refunded my cryptocurrency in 2 parts after 24 hours.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst company ever

Worst company ever, i paid to buy one domain its been 6 hours and there is no reply and the domain is literally still available to register on other providers, tried to reach them on telegram and their admin didn’t even help, opened a ticket but no reply as usual, they provide fake info, prices, reviews also they don’t have live support

8 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Zero support, dashboard is goofy, questionable security, missinformative

MonoVM's hosting solution is rather fast, and is good for what it is. CPU is rather fast with high network speed, low I/O latency, reliable, tons of server locations, they allow bitcoin payments.

You'll be paying 20 usd a month for a single core, 2 GB ram machine, which is very much on the expensive side in the hosting market.
Network is NOT unlimited as advertised, it is actually just 12 TB.
Upon starting your server, the dashboard really much wants to use their HTML VNC dashboard to control the server. If you want to enable SSH login, you'll need to click on the goofy dashboard, and do some restarting trickery. It is has login by key, but also password login enabled (which is a HUGE nono security-wise!)

I understand that many of the reviews here are upset people not to be taken too serious. But is that a legit reason to mislead the 4.5 Trustpilot score on your front page? Perhaps they would have given a 2 or a 3 star if they were a bit more patient and honest.
"200K happy customers", where is that source from?

Lastly, support seem to be a ghost town.

11 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

good support and quality service

5 de agosto de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hi Rodriguez,

We're thrilled to hear you enjoyed our service and look forward to helping you grow your business with us.

Warm regards,
The Monovm Team

Avaliado com 1 de um total de 5 estrelas

Spammers and scammers

I had never even heard of this company until I received an email today welcoming me as a new member of their platform and providing a link to complete setting up ,y account. Having looked them up, they do not provide any services of interest to me. The email was pure spam hoping to hook me in. Tough! You'll have to get up a lot earlier in the morning to try and pull the wool over my eyes. And now that I know the dishonest methods you operate by, you would be the last company I'd choose.

16 de setembro de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hi Angela,

We would never send an email to someone who hasn't registered on our website. It's likely that someone else used your email to register, which is why you received our message.

Please reach out to us at support@monovm.com or sales@monovm.com so we can investigate and deactivate the fraudulent account.

Best regards,
Monovm Team








Warm Regards,
Monovm Team

Avaliado com 1 de um total de 5 estrelas

YOU HAVE BEEN WARNED!!! DO NOT BUY FROM THEM

This is easily the worst experience you would have. Asked for some specific services, it took a long time to have it ready, after that asked for extra IPs as I was promised DHCP(I was scammed here), they gave me extra IPs outside my subnet. These did not even work as were not configured properly. YOU WILL HAVE TO WAIT A DAY OR TWO FOR EVERY REQUEST YOU HAVE FOR YOUR SERVICE. CHAT SUPPORT THAT IS SUPPOSED TO ANSWER FAST NEVER DOES, AND WHEN IT DOES IT JUST ASKS YOU TO OPEN A TICKET. I AM WARNING YOU, DO NOT EVEN BOTHER TO BUY FROM THEM. IT WILL BE A PAIN. YOU WILL PAY FULL PRICE AND RECEIVE NOT EVEN 50% OF WHAT YOU PAID FOR.

8 de agosto de 2024
Avaliado com 1 de um total de 5 estrelas

Scammer in short!!!

Scammer in short!!!
It means "Wasting money and time"

2 de julho de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,

Thank you for your feedback. We would like to request information through Trustpilot.
We are looking forward to your update.
Regards,
Can

Avaliado com 1 de um total de 5 estrelas

WORST EXPERIENCE EVER WITH DOMAIN…

I've never experienced anything like this. 1 week to approve the domain..... and over 1 month and still they haven't redirected my domain to another link!!!!

SUPPORT IS TERRIBLE!!!! they tell you to open tickets and no one will get back to you with a solution!!

AVOID AT ALL COST, unless you want to have a headacher

13 de julho de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,

Thank you for your feedback. We would like to request information through Trustpilot.
We are looking forward to your update.
Regards,
Can

Avaliado com 1 de um total de 5 estrelas

Worst experience with Monovm

You can't run a VPS service without downtime since they suspend frequently claiming there's an attack on the server eventhough there's legitimate transactions. Now they terminated account because we didn't respond to their response which ridiculous.

12 de junho de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Dear Rajasekar Krishnaswamy,

Thank you for your feedback. Your service was suspended due to detected abuse activity on June 4, 2024, and you were informed of this. Since there was no response to the abuse department's ticket, the service was removed on June 10, 2024. For further assistance, please reach out via the ticket system.

Best regards,
Can M.

Avaliado com 1 de um total de 5 estrelas

I can't setup my domain DNS

I can't setup my domain DNS. They told o buy another service to unlock the panel.

22 de maio de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,

Thank you for your feedback. We would like to request information through Trustpilot.
We are looking forward to your update.
Regards,
Can

Avaliado com 5 de um total de 5 estrelas

transfer my site from shared hosting to vps

i am using monovm for 15 days, support helped me to transfer my site from shared hosting to vps

22 de abril de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,
Thank you for sharing your positive experience with us. We are happy to provide service for you.

Regards,
Can M.

Avaliado com 1 de um total de 5 estrelas

Be aware, they are scammers!

Be aware, is a scam 100%, I bought 2 random domains for my students group to test a react application and for all 2 domains, they just keep taking money and not releasing service, very very disappointed with them, they lost 1 whole month just to make fun. Btw that is my name " User-132104 "

11 de abril de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,

Thank you for your feedback. We would like to request information through Trustpilot.
We are looking forward to your update.
Regards,
Can

Avaliado com 1 de um total de 5 estrelas

Worst Provider Ever


I made the payment for the invoice on March 15th, but they neglected to acknowledge it. Shockingly, without any prior notice, they proceeded to wipe out all the data from my websites on their server. When I reached out to inquire about this, they claimed to have received the payment only on the 19th. I requested proof of this transaction, but they failed to provide any screenshots. Instead, they have been evading my queries for the past 10 days, offering no resolution. Consequently, I suffered losses both in terms of data and money. Their lack of understanding of the issue and their disregard for customers is evident.

I strongly advise you not to buy any service

15 de março de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,

Thank you for your feedback. We would like to request information through Trustpilot.
We are looking forward to your update.
Regards,
Can
------------
Update:

Upon careful review of your case, we found that your service was suspended on March 13, 2024, in accordance with MonoVM's terms and conditions. Our policy dictates that expired servers are automatically removed five days after the service due date has passed. Additionally, we proactively send payment reminders and informational emails within the specified timeframe to keep our clients informed about service and payment status at MonoVM.

You contacted us on March 16, and our experts promptly updated the ticket regarding server status and requested payment proof. However, unfortunately, you did not respond until March 19th, which was already six days after your server's suspension, resulting in its automatic termination.
We are sorry for the inconvenience caused by this incident. To ensure a smoother experience with our services moving forward, we are dedicated to helping you find a solution through our ticket system. Please feel free to reach out to us via the ticket system for further assistance.

We thank you for your understanding and eagerly anticipate offering you an improved experience on the new server.

Best regards,
Can M.

Avaliado com 1 de um total de 5 estrelas

Please dont waste your money

Please dont waste your money. its the worst RDP provider i ever tried i cant even log back in my account where i purchased rdp. i use password chain from apple so i know the issue is not on my side . Plus the RDP I purchased was shared with some since some one delete my files. PLEASE AVOID AT ALL COST

24 de março de 2024
Avaliação não solicitada
logotipo da Monovm

Resposta da Monovm

Hello,
Thank you for your feedback. We would like to request information through Trustpilot.
We are looking forward to your update.
Regards,
Can

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