Buyer beware - this website does not supply the goods advertised. Nor do they deliver in the timescales provided. They are posing fraudulently as a French company but in actual fact your payment goes... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Terrible service Order delayed, no notifications No goodwill offered, didn;t answer question No refund or returns information on website - contact form filled. Still waiting for a reply Product a... Ver mais
Purchased 2 linen jackets from their website. Jackets came in the mail with no tag. They ripped the tags off. Their customer service phone number does not work and therefore you cannot reach anyone. P... Ver mais
Very difficult to get info on order. By the time I realized my order was duplicated, I was told it was too late to cancel 2nd order. I recived the items I ordered. The quality appears OK, but there ar... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Montaveo is a brand that brings the warmth, confidence, and effortless style of Italy into everyday life. We believe great clothes should feel as good as they look — pieces you’ll reach for again and again because they just fit right, move with you, and last. Every collection starts with real feedback from our customers and is made in partnership with skilled makers who care about the details as much as we do. From cozy knits to laid-back jackets, everything is designed to help you feel comfortable, put-together, and ready for whatever the day brings. At Montaveo, we care about how our clothes are made and the people who wear them. Our goal is simple: you dress good, you feel good. We bring only the best style so you can walk with confidence.
Informações de contato
Estados Unidos
- +1 (786) 353-3864
- support@montaveo.com
- montaveo.com
1,6
Muito Ruim
48 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 61% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
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Do NOT buy from Montaveo.
Montaveo is a bunch of swindlers. I bought two sweaters. One came with a frayed collar and the other came as an extra large, even though I had ordered a medium. They refused to provide an address for a return and rather just sent me their condolences. Don’t do business with Montaveo.
24 de agosto de 2025
Avaliação não solicitada
Resposta da Montaveo
We’re very sorry to hear about this experience and we sincerely apologize for that. Please email us at support@montaveo.com with your order details so our team can look into this directly and work to resolve it properly.
Likely fraudulent
Tried to buy something but felt fishy so called the customer service number for product questions and returns, which turned out to be a fake number. Avoid buying here.
9 de agosto de 2025
Avaliação não solicitada
Resposta da Montaveo
We completely understand your concern and are truly sorry for the confusion. It sounds like you had a frustrating experience trying to reach us, and that’s not how it should be. Our team is actively reviewing this issue to ensure all contact information is accurate and working properly.
The items were described as 'Cashmere'…
The items were described as 'Cashmere' but they are viscose. The sizing is Asian and is not correct. The items came after nearly a month and they are now asking me to take photos of the items which are exactly the same as when they were shipped. I am on day 5 of emails with their customer service which is ridiculous.DO NOT BUY FROM THESE COWBOYS
9 de julho de 2025
Avaliação não solicitada
Resposta da Montaveo
That sounds like an incredibly frustrating experience, and we completely understand your disappointment. The issues you described with product labeling, sizing, and communication aren’t the standard we strive for. Please reach out again to support@montaveo.com so we can escalate your case.
I bought a jacket 8 weeks ago
I bought a jacket 8 weeks ago, the website says delivery is within 5-7 business days and I have not received anything yet. Customerservice keeps telling lies about it being sent and “custom made” which is why it was delayed. I could have handstiched an entire suit in the meantime. Have asked my money back but they say its not possible but then later state that they reimbursed 20%, also this money never came back to my account so that was also a lie! Please take this fake shop off the internet, its a huge scam.
27 de junho de 2025
Avaliação não solicitada
Resposta da Montaveo
We’re truly sorry to hear about what you’ve gone through — that experience sounds extremely frustrating, and we completely understand your anger. We take feedback like this very seriously and want to do everything we can to make it right.
FRAUGTH
FRAUGT! Bought a Cashmere Cardigan in Large.... it turned out to be in XS and might fit a child and certainly not made with a single threat of Cashmere!!! Not a singe label with ingredients info. DONT BUY ANYTHING AT THIS WEBSTORE!!!
28 de abril de 2025
Avaliação não solicitada
Resposta da Montaveo
We’re deeply sorry to hear about your experience — that’s absolutely not the standard we hold ourselves to. We truly regret the disappointment and appreciate you bringing this to our attention.
Montaveo! Watch out!
Watch out! Freud! No company address or country of operation. NO ORIGIN OF BUSINESS. No typical returns policy.
5 de abril de 2025
Avaliação não solicitada
Resposta da Montaveo
We understand how concerning that must feel, and we’re really sorry for the confusion. We want to assure you that we’re a legitimate company and that your feedback is being taken seriously. It sounds like there may have been missing or unclear information on our website, and we’re reviewing this to make it clearer for all customers.
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