Morley Stove Company Ltd Avaliações 

460
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Competent, knowledgeable, polite and friendly, the team at Morley have provided us with an efficient and attractive stove, all without any drama

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service start to finish. My request was for a Big Green Egg XL (with extras), XL Corten steel kitchen, and to also be sent to the Isle of Man. I was issued with a quote same day... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bertazoni isn't a cheap Italian option, but Morley were able to source the sleak, white cooker that we wanted, at a very good price! Ordering and delivery were without any issues. Sometimes, i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very good experience from start to finish, Great advice, high quality log burner. Fitting was very smooth and couldn't be happier. The second time I’ve used them, wouldn’t use anybody else.

A empresa respondeu

Detalhes da empresa

  1. Loja de fogões à lenha
  2. também em
  3. Designer de interiores
  4. Fabricantes de fornos
  5. Loja de decoração de design de interiores
  6. Loja de Lareiras

Escrito pela empresa

Hertfordshire’s largest showroom display of the finest quality wood, bioethanol, multi-fuel, gas and electric stoves & fireplaces with full in-house installation and servicing. Official retailer of Big Green Egg, Outdoor Fires, Gozney, Ooni, AGA, Lacanche, AGA, and Everhot Range Cookers


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

460 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(460)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Competent and Helpful

Competent, knowledgeable, polite and friendly, the team at Morley have provided us with an efficient and attractive stove, all without any drama

7 de outubro de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for taking the time to review us and your fabulous 5 star review

Avaliado com 5 de um total de 5 estrelas

Great all round experience from The…

Great all round experience from The Morley Stove Company,
Kelley was very professional with guidance from start to finish and was accommodating with holding our wood burner and pod in their stock room until our build project could facilitate the installation.
The installation team were excellent with Martin, Luke and Robbie delivering a great service.
Thank you all, if I need another wood burner then I will back.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you so much for your fabulous 5 star review Jason! Enjoy being warm and cosy this winter :)

Best

Luke, Kelly and Robbie

Avaliado com 5 de um total de 5 estrelas

Very good experience from start to…

Very good experience from start to finish, Great advice, high quality log burner. Fitting was very smooth and couldn't be happier. The second time I’ve used them, wouldn’t use anybody else.

18 de setembro de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for your lovely stove review Joanne!

Avaliado com 1 de um total de 5 estrelas

Be very wary

Be very wary. Made and paid order of nearly £3000 on basis in stock and delivery in 2/3 days. Heard nothing and chased after 5 to find not dispatched, didn't have and tried to sell me something £350 that was less suitable for my purposes. Best avoided in my opinion

12 de agosto de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Hi Ian
Thank you for taking the time to leave a review. I’m sorry that we were unable to fulfil your order in time for your party. We genuinely did try to find a solution for you.

We are a small, family-run retailer and, like many retailers, rely on our suppliers for stock and delivery. Unfortunately, during a particularly busy period, we were unable to obtain the item from our supplier in time for the date you required. We appreciate that this was disappointing, particularly given the value of your order, and we apologise for the inconvenience caused.

I would, however, like to clarify one point in your review. We were not trying to sell you an unsuitable alternative. We offered you the same item in a slightly larger size because this was the option we could source immediately and have delivered in time for your party. We appreciate that the larger version was not your first choice, which is why we offered to cover 50% of the additional cost to try to help resolve the situation.

We completely understand your frustration, and we’re sorry that on this occasion we couldn’t provide the item on the date you needed. We did everything we could to find an alternative solution, but unfortunately, we were ultimately dependent on our supplier’s stock and delivery times.

Once again, Ian, we apologise that we couldn’t fulfil your original order as expected.

Best wishes

Nicola
Director

Avaliado com 5 de um total de 5 estrelas

We bought a range master cooker from…

We bought a range master cooker from Morley and are thrilled with it! The service from Nicola and the team from start to finish was amazing. Thank you!

22 de julho de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you so much for your 5 star review Phil and we hope that your are loving your Rangemaster Cooker!

Avaliado com 5 de um total de 5 estrelas

Bertazoni isn't a cheap Italian option

Bertazoni isn't a cheap Italian option, but Morley were able to source the sleak, white cooker that we wanted, at a very good price! Ordering and delivery were without any issues.

Sometimes, if you feel you've got yourself a good deal, then you may wonder if there is a hidden catch - there wasn't one.

I would recommend researching their range and service(s).
We would use them again for our barn conversion.

Thank you.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you so much for your fabulous 5 star review Mrs Humphries!

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service start to…

Absolutely fantastic service start to finish. My request was for a Big Green Egg XL (with extras), XL Corten steel kitchen, and to also be sent to the Isle of Man.
I was issued with a quote same day to include transportation costs, items sent two days later and received within an additional 48 hours.
Amazing prompt service, couldn’t have asked for more.

18 de junho de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you so much Roger, you were a pleasure to look after

Avaliado com 5 de um total de 5 estrelas

Great Demo

This was a really good demonstration given by Richard Maggs. We already own an Everhot but even if we didn’t we would be sold on the idea. This gave us lots of ideas of how to use our oven. The recipes were great and we learned things that we had no idea about. Thank you all for a well spent two hours .

11 de julho de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for taking the time to review us Liz! We loved meeting you at the demo and cant wait to see you at the next one. Best Nicola

Avaliado com 5 de um total de 5 estrelas

Everhot Demo with Richard Maggs

We had a great day on Saturday attending a cooking demonstration showing off the full potential of the Everhot cooker.
Richard Maggs demonstrated the Everhot brilliantly, and Nicola and her team looked after us all and fed and watered us well.
Thanks Nicola, we are looking forward to our future with an Everhot we have ordered with you.

28 de março de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

You are most welcome Simon and I'm so glad you enjoyed the demo!

Avaliado com 5 de um total de 5 estrelas

Reliability and reputation

We had two wood burners fitted into our two inglenook fireplaces in our 400 year old home; one 30 years ago and the other 10 years later. Both were installed by Morley.
We decided to replace one of these for a more up-to-date, more efficient model.
Once again we have used Morley. The sound and expert advice given us prior to installation and the skill and knowledge of the actual installation team is just as good now as it was 30 years ago.
To all the Morley Stove team --Thank you.

Mr and Mrs Lavis

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for your lovely review Mr and Mrs Lavis!

Avaliado com 5 de um total de 5 estrelas

Very good experience

Truly professional installation. No mess, no fuss, no damage and a lovely stove that fits perfectly and does its job very well. We should have done this years ago!

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for your fabulous review Peter

Avaliado com 5 de um total de 5 estrelas

Stove installation

Excellent service from start to finish. The fitters did a fantastic job — professional, efficient, and clearly very skilled. The installation was carried out to a high standard, and the stove looks absolutely stunning. I couldn’t be happier with the result and would highly recommend this company.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for taking the time to review us Mr Haverhand!

Avaliado com 1 de um total de 5 estrelas

Worst customer service ever!

Worst customer service I have ever experienced. I raised concerns that my parcel was taking a very long time to arrive and that my tracking information hadnt updated in a few weeks. I was fobbed off, being told I should expect delays because it's a busy time of year. I contacted customer service several times about this, eventually ringing DPD myself, who told me the parcel had been misplaced. I contacted customer service again, clearly they had not made any effort to enquire about my parcel with dpd. I asked for a refund for the parcel that I didn't receive multiple times and was denied one due to them not receiving the parcel back. How would you expect someone to return a parcel they never received. I am no currently out over £200 for a parcel I have never received...completely unacceptable! The handling of the whole situation has been extremely unprofessional!

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Hi Charly. The courier company DPD lost your parcel which was later found and delivered. I did explain that this was not anything to do with Morley's, but we do understand the frustration. I'm glad we got it all sorted and delivered in the end. Apologies once again for the lateness and thank you for being patient.

Avaliado com 2 de um total de 5 estrelas

Bought a log burner and had it fitted…

Bought a log burner and had it fitted in January the stove had chips in it, came and painted it. The fire didn’t draw, thought it was the chimney but finally found out it wasn’t fitted properly, too close to the wall and the chimney set the carbon monoxide alarm off. The men who came out did a good job but there has never been any apology or recognition from Morley. Wouldn’t recommend

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

We apologies for the slight issues you had on your stove installation, we always endeavour to complete any installation issues within a timely manner and are glad this was fixed and resolved for you to use your stove. Our office communication is generally very good on the feedback we receive, this was in our very busy time of our installation season so we apologies if you thought we didn’t recognise the issue you had, but we are glad we managed to get everything to a satisfactory finish for you and a good job was completed. We offer a 1year warranty on our workmanship with all installations as not every job runs 100% smoothly, and we do apologies again to you.

Avaliado com 5 de um total de 5 estrelas

What a wonderful morning spent with…

What a wonderful morning spent with Morley Stoves and the wonderful Richard Maggs demonstrating Everhot and Aga stoves. Just great to see a consummate professional in practice. Picked up great tips and tricks which keeps my love for my precious Aga alive. I bought mine a year ago from Morley Stoves. Nicola and the team made it so easy by answering our hundreds of questions and finally ordering it. I also did my research with regards to pricing and Morley Stoves came out on top always. Thanks again

25 de outubro de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for your lovely review Ciora and see you at the next one!

Avaliado com 5 de um total de 5 estrelas

Recently bought an Ooni Koda 16 pizza…

Recently bought an Ooni Koda 16 pizza oven. Fast delivery. It came 2 days quicker than expected, which was nice. It was by far the cheapest that I have found this pizza oven. Around £50-£100 cheaper than most places. Great experience.

25 de março de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

thank you for your fantastic review

Avaliado com 5 de um total de 5 estrelas

You can buy with confidence

Recently purchased the Ooni Volt 12 Electric Pizza Oven from Morley Stove Company, and while I haven’t had a chance to use the oven just yet, I wanted to take a moment to share my experience with the company itself.

From start to finish, the process was seamless. The website was easy to navigate, and the pricing was among the most competitive I could find online. What really stood out, though, was the speed of delivery—my order arrived promptly and well-packaged, which is always reassuring when ordering a high-value item.

Even though this review isn't about the oven’s performance (yet!), I can confidently say that Morley Stove Company exceeded my expectations in terms of customer service, pricing, and efficiency. Based on this experience alone, I wouldn’t hesitate to recommend them and will definitely consider them again for future purchases.

Highly recommended!

19 de março de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you so much for your fabulous Ooni review Neil!

Avaliado com 5 de um total de 5 estrelas

Great service and product

Bought a new aga kettle which was much needed. Fair price and arrived promptly.

10 de março de 2025
Avaliação não solicitada
logotipo da Morley Stove Company Ltd

Resposta da Morley Stove Company Ltd

Thank you for reviewing us!

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