First experience with this company. Ordered the Serta Foam memory mattresses (2). Opened one to see how it works. I didn't like it because, in the middle the mattress stayed sunken in. So I contacted... Ver mais
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Veja o que dizem as avaliações
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais
A empresa respondeu
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais
A empresa respondeu
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
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Informações de contato
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
- support@morningsave.com
- morningsave.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Samantha was very helpful with my…
Samantha was very helpful with my request for a return of items and refund of my money. I am grateful for her service, she was knowledgeable, accurate and very fast. Thank to friendly Samantha for helping me out this time

Resposta da MorningSave
Professional and efficient customer…
Professional and efficient customer service

Resposta da MorningSave
Very efficient!
I was pleasantly surprised at how quickly and efficiently Samantha solved my issue. It made my day. It was easy to communicate with her and I could not be happier.

Resposta da MorningSave
Samantha was great both in response…
Samantha was great both in response time and follow through, but also quickly solving my problem!!

Resposta da MorningSave
Good Customer Service!…
The company is Morning Save and there was a defect in the product I ordered. Samantha was very
proficient in handling Customer Service issues. Samantha handled the problem in a timely fashion. Yes I would recommend the Company to others.

Resposta da MorningSave
Jessica was able to help get a refund…
Jessica was able to help get a refund after my package was stolen! It was frustrating but she was very patient with me on our communication.

Resposta da MorningSave
Jessica made it easy for me add solve…
Jessica made it easy for me add solve the issue that I didn’t get my product.
She had refunded me at once.

Resposta da MorningSave
Samantha was professional and courteous…
Samantha was professional and courteous and got back to me very quickly. The product I purchased came damaged and She had a replacement order set up right away.

Resposta da MorningSave
My experience with Morningsave was…prompt and courteous
My experience with Morningsave was excellent! I requested directions for returning an item. Jessica provided great service and clear instructions to follow on my end.

Resposta da MorningSave

Resposta da MorningSave
I am very impressed with the service…
I am very impressed with the service that your staff Jessica provided. She responded to my email promptly with an interest to address my problem. she followed through and resolved my problem immediately. Jessica is an asset to your company.

Resposta da MorningSave
Got refund quickly
Samantha was efficient & detailed in explaining how my refund would take place.
She gave me specific time periods refund would show up and it did.
I love ordering from Morning Save. It was a very pleasant experience

Resposta da MorningSave
Great customer service dealing with a broken item
The item that I ordered did not work, but the customer support that I received from Caitlin to resolve the issue made up for the inconvenience.

Resposta da MorningSave
I had an issue with the flashlights…
I had an issue with the flashlights that I ordered. I didn’t quite understand it first I wasn’t sure whether they said that I didn’t have to return them. So I sent another email asking them to please explain it to me. Carlin got back to me in a very timely manner and let me know that I did not have to return the product. I have gotten my questions answered by Caitlin in the past in a very timely manner, and she has always been very explanatory and has solved all my problems. I believe that Carlin is an asset to the morning life family. Thank you so much Patricia Puckett.

Resposta da MorningSave
Catlin
Customer relation rep, Catlin was nothing but helpful. She was able to solve my problem with ease. She is an asset to the company.

Resposta da MorningSave
Caitlin
Caitlin, was very helpful and professional. My issue was resolved in a very timely manner and I truly appreciate her service.

Resposta da MorningSave
Jessica helped me with a canceled…
Jessica helped me with a canceled order. What was great is that every time i sent a message she responded shortly answering my questions. If it were any other company there would be no response or even days before they would come back. My issue was handled quickly.

Resposta da MorningSave
I want to thank Caitlin for his help…
I want to thank Caitlin for his help with my Morning Save order. I had a problem with the watch I ordered and he was able to take care of my problem. I really appreciate his help and morning save for taking care of my problem. This is a great company.

Resposta da MorningSave
Defected headphones
I sent an email with regarding the head phone I purchased was defected. Jessica apologized for my inconvenience and will be sending me out an replacement. I would like to thank Jessica for her professionalism and making sure customers are satisfied.

Resposta da MorningSave
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