MorningSave Avaliações 

2.376
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

First experience with this company. Ordered the Serta Foam memory mattresses (2). Opened one to see how it works. I didn't like it because, in the middle the mattress stayed sunken in. So I contacted... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

A empresa respondeu

Detalhes da empresa

  1. Loja de Descontos

Escrito pela empresa

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Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(2.376)

317 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Experience

I had the pleasure of emailing with Jessica about my problem. She had it fixed within 15 minutes. Pain free and speedy! I will be back to order again from MorningSave.

17 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for this great review.

Avaliado com 1 de um total de 5 estrelas

Half of what I purchased came broken…

Half of what I purchased came broken and the other half stopped working within a few weeks. I canceled my membership and don’t buy anything anymore. I purchased two cordless toothbrushes, and one totally stopped working after less than 20 uses. It will no longer hold a charge. I purchased two bug zappers, and one stopped working after one month. A pizza oven came in a box that was totally destroyed with parts broken. A wet/dry vacuum stopped working after the first use. It's not worth the savings to deal with these hassles.

14 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you, Jack. I reviewed the additional information that you provided and I do not see an account or communication with our team under that name or email address. I have reached out to the email provided by you directly in hopes that we can resolve your complaints. Looking forward to helping you!

Avaliado com 5 de um total de 5 estrelas

Can't wait to get my necklace

Can't wait to get my necklace. I got locked out of my account and went through the contact and they responded almost immediately even though it said might take a 24 hours. Caitlyn and Morning Save Rocks!!

15 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you so much for sharing and leaving this great review!

Avaliado com 5 de um total de 5 estrelas

Great customer service for a lost order

I had an order that said it was delivered but it was either lost of stolen. Caitlin really helped with any options and when there was no way to resolve the loss, she refunded me for the total amount. She was quick and very supportive. Very good customer service for an unfortunate situation.

14 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for your review and for sharing the experience you had when contacting our customer support team.

Avaliado com 5 de um total de 5 estrelas

I had an issue with a cancelled item…

I had an issue with a cancelled item but was being charged for it. Samantha reached out and took care of it right away. Thanks so much, Samantha!!

10 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for your review, it's great to hear that you were able to have your issued resolved with the help of Samantha.

Avaliado com 1 de um total de 5 estrelas

I purchased the PowerXL it came without…

I purchased the PowerXL it came without parts I've been trying to reach them for almost 3 months no response from them no refund no return is it possible you can Help? It's been horrible Thank you

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Hello, Thank you for the additional information. I was able to locate your support ticket on your missing items and our agent requested a photo of the items you received and there was not a response to that request or the specific items you are missing. I will also reach out to you about this complaint to work with you on a resolution.

Avaliado com 5 de um total de 5 estrelas

Order issue

I had an issue with an item I ordered.Jessica was extremely helpful, courteous and professional in resolving it quickly.

8 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for your review, we are so happy that Jessica was able to resolve your issue.

Avaliado com 5 de um total de 5 estrelas

Jessica was very helpful and very…

Jessica was very helpful and very prompt in answering my email and resolving my issue.

8 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

We are delighted to hear that your experience with our customer service was prompt. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Jessica wasvery helpful.

Jessica communicated in a friendly and service oriented manner. She offered a plan for resolution and followed through. Thank you !!!

2 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

That's wonderful! Thank you so much for your review.

Avaliado com 5 de um total de 5 estrelas

Fast response and helpful

Thank you Jessica for such a fast response to my request. You cleared up my issue and I'm totally happy with my product.

1 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Samantha was very kind and quick to…

Samantha was very kind and quick to reply to my messages. I appreciate her. She knows her job and she didn’t make a no verdict Sound too harsh. thank you Samantha first time buying from MorningSave, I will purchase again.

1 de abril de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you so much!

Avaliado com 1 de um total de 5 estrelas

MorningSave is a scam operation

MorningSave is a scam operation. To me, they delivered the damaged non-working used goods. Then they refused to facilitate the return. Their customer service claimed that I have to pay for the return shipment of the damaged goods because they are an "e-commerse company." I will be recovering my money from them through a credit card chargeback. Avoid them by all means.
In its recent response,
Morningsave is lying by claiming that they approved my return. They are not disclosing that after their flat-out denial of return, they eventually stated that the return is possible only if I pay for it, because they are an "e-commerce company." That is, they want return of their damaged goods at my expense. They are making me responsible for the fact that they sent their goods in damaged condition. This constitutes yet another denial of the return, contravening their posted return policies.
They are constantly machinating and lying.
This is the reason for my declination to send them any pictures. The pictures would not show that the item is not working and the parts are missing. They understand it well. and need the pictures only to further substantiate their denial of return. They refused to provide any pictures proving that they sent the goods undamaged. Furthermore, their return policy does not mention any pictures. They need no pictures to issue a prepaid return label, get back the damaged goods and do all the "investigations" they want at their location.
MorningSave is a very sophisticated, highly deceptive scam.

31 de março de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Hello,

I see that we responded to all your messages sent to our team.

The customer has refused to provide photos of the item they received to help us investigate their issue.

We approved a return for this customer.

Avaliado com 5 de um total de 5 estrelas

Customer Support/Caitlin/Morning Save

I dealt with Caitlin who was very prompt in her reply and her response to correct the problem. Her remedy was very satisfactory with me. It reinforced my faith in buying from MorningSave.

Jerry Hansen

30 de março de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for this wonderful review.

Avaliado com 5 de um total de 5 estrelas

My order of a 4 pack of women’s shirts…

My order of a 4 pack of women’s shirts arrived with only 3 shirts. I reached out to MorningSave via the website to get it corrected and Caitlin responded to me very quickly. She investigated the issue and emailed me in a timely manner and let me know the missing shirt was not available and in the same email told me that she had already credited me for the cost of the shirt. Caitlin was awesome in getting to what the problem was and then immediately refunding me when the product was not available any longer.

27 de março de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Thank you for this wonderful review, Linda. We are so glad to have been able to resolve your issue.

Avaliado com 1 de um total de 5 estrelas

It’s hard to return stuff and then you…

It’s hard to return stuff and then you have to pay for the return won’t be shopping here anymore

20 de março de 2026
Avaliação não solicitada
logotipo da MorningSave

Resposta da MorningSave

Hi Dorothy, I was able to review your communication logs with our support team. While we do allow returns on most items and in most cases the customer is responsible for arranging the return shipping based on our return policy, we do have a strict hygiene policy on returns, as well. It looks like our agent was able to make an exception for your return and allowed you to return an item and provided you with a full refund even before we received this return back. I do apologize for any misunderstanding regarding our return policy on items that pose a hygiene issue, luckily we were able to get this one sorted out for you. Please feel free to reach out to use with any further questions or assistance.

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