As a first-time buyer, I was grateful to Liam and Kaya for their support and advice. Communication was excellent throughout. They were always professional, friendly and quick to answer any queries I h... Ver mais
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As first-time buyers, we’re so grateful to Liam Lee and Kaya for their amazing support. They were always professional, friendly and quick to answer our questions, explaining everything clearly and pat... Ver mais
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Julie and the team at Mortgage Matters were absolutely fantastic throughout the entire process. I had a very chequered financial history with CCJ's defaults and a debt management plan. I didn't hold o... Ver mais
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I would like to say big thank you to my Morgage advisor ronnie for all his help and support throughout the process.he is very professional and friendly.He made all the process very easily and he was... Ver mais
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Detalhes da empresa
Sobre Mortgage Matters
Escrito pela empresa
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Pay Nothing Until You Have Your Keys
Escrito pela empresa
- Free Advice PLUS Free Remortgaging for Life!
- Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.
Informações de contato
Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Reino Unido
- 0800 014 2139
- hello@mortgagematters.co.uk
- mortgagematters.co.uk
4,9
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5 mil avaliações
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Crystal clear advice and sorted quickly…
Crystal clear advice and sorted quickly with relatively short meetings. Recommended
26 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Mr Tadros,
Thank you for sharing your feedback. We’re delighted to hear that our mortgage adviser and the Mortgage Matters team provided clear, efficient, and supportive guidance throughout your mortgage process. It’s wonderful to know their expert mortgage advice helped make everything straightforward and quick. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
It was nice to have Rachel as our…
It was nice to have Rachel as our mortgage adviser. She always recommend the best and most suitable product for our situation. Highly recommend to everyone who is seeking for mortgage adviser as she is very professional and knowledgeable in it.
25 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi,
Thank you for sharing your feedback. We’re delighted to hear that Rachel and our Mortgage Matters team provided professional and knowledgeable guidance throughout your mortgage journey. It’s wonderful to know her expert mortgage advice helped you find the most suitable solution for your situation. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
A really easy process
A really easy process. Our mortgage adviser was very knowledgeable, responsive and guided us through the process very well.
24 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi KC,
Thank you for sharing your feedback. We’re delighted to hear that your mortgage adviser and our Mortgage Matters team provided knowledgeable, responsive, and supportive guidance throughout your mortgage journey. It’s wonderful to know their expert mortgage advice helped make the process straightforward and stress-free. We truly appreciate your kind words.
Warm Regards,
Seymour the Owl
Getting mortgage for some one on visa…
Getting mortgage for some one on visa and willing to buy a property was not easy but Rachel and team provided absolutely fantastic service .
Hughly recommended.
19 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Aks,
Thank you for your feedback. We’re delighted that Rachel and the team were able to provide expert mortgage advice and support, even with the additional challenges of securing a mortgage for a visa holder. It’s wonderful to hear their professionalism and guidance made the process smooth and reassuring.
Warm Regards,
Seymour the Owl
So far so good :-)
So far so good! Still in the process of buying a new property and Morgan has been amazing! he did a great job and breaking everything down to me and making the process seem easier. Really recommend him!
18 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Sian,
Thank you for sharing your experience. We’re pleased that Morgan’s clear guidance and expert mortgage support have helped make your property purchase smoother and easier to understand. Our mortgage advisors always aim to provide helpful advice throughout the mortgage process, so your recommendation is greatly appreciated.
Warm Regards,
Seymour the Owl
Peter Cowell based in Maidstone
I walked in off the street for general enquiries, and was greeted by the manager of the estate agent, who was extremely helpful in booking me in to see a man called Peter Cowell the very next day.
Peter was cool calm and collected as he explained the options I had.
The way in which he delivered the individual options was superb, leaving enough time for me to contemplate before moving onto the next, and returning to points I did not understand whenever I asked.
In the initial meeting the decades of experience peter has was apparent, so as I left, I left with the confidence I had found the right man to assist with my mortgage.
approachable, organised, patient and extremely knowledgeable.
13 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Dean,
Thank you for your detailed feedback. We’re thrilled that Peter’s approachable, organised, and knowledgeable guidance gave you confidence throughout your mortgage discussions. Providing clear mortgage advice and supportive guidance is exactly what our mortgage advisors aim for, so it’s wonderful to hear your experience reflected that.
Warm Regards,
Seymour the Owl
Both Ben's we had were brilliant
Both Ben's we had were brilliant. One helped with our mortage the other helped with our life insurance. Ben who did our mortage was approachable and knowledgeable and made our application simple, even down to dumbing it down for us to understand. Ben who did our life insurance was also great, helped sort out our life insurance and was not pushy at all. Understood all our issues and fears regarding it amd helped get us the best deal he could. Also the fee you pay for your mortage broker is was the life time of your mortage so again another big help when dealing with your mortage.
31 de outubro de 2025
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Alex,
Thank you for sharing your experience. We’re delighted that both Ben’s were able to provide clear, approachable, and expert mortgage advice and guidance, making the mortgage application and life insurance process straightforward and reassuring. It’s wonderful to hear their professionalism and support gave you confidence in securing the best options for your needs.
Warm Regards,
Seymour the Owl
Very helpful
Morgan at the Wickford Branch was very helpful in processing our Mortgage application and helping us through the process. Great communication throughout Would defiantly recommend.
14 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Sarah,
Thank you for your kind feedback. We’re pleased to hear that Morgan provided such helpful mortgage support and clear guidance throughout your application. It’s great to know his communication made the mortgage process straightforward and reassuring, and we truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Exceptional Mortgage Adviser - Highly Recommended!
I cannot recommend Morgan Barrett enough! From start to finish, they provided outstanding support and guidance throughout the entire mortgage process.
He was instrumental in helping me negotiate the offer, providing expert advice that made a real difference. Morgan's knowledge and professionalism were evident at every step, and he made what could have been a stressful process feel seamless and straightforward.
What impressed me the most was how quickly he handled my mortgage application. Morgan ensured everything was in order, kept me updated throughout, and got the application approved in no time. His efficiency and attention to detail were second to none.
If you're looking for a mortgage adviser who is knowledgeable, approachable, and truly dedicated to helping you achieve your goals, look no further. Thank you, Morgan Barrett, for making this process so smooth and stress-free!
Highly recommended!
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Anandraj,
Thank you for sharing such detailed feedback. We’re thrilled that Morgan Barrett provided outstanding mortgage advice and expert guidance throughout your mortgage process, making a potentially stressful experience smooth and efficient. It’s wonderful to hear his professionalism, responsiveness, and attention to detail had such a positive impact on securing your mortgage. Your recommendation is greatly appreciated.
Warm Regards,
Seymour the Owl
My name is Irene Fosuaa
My name is Irene Fosuaa, I had a wonderful experience with mortgage matters.
My advisor is Nathan, and his team Rebbeca and Natalie. I wanted to take this moment to sincerely thank
You all for your help and guidance throughout the process of securing me a home. Your expertise, patience and dedication made that stressful experience feel smooth and and manageable.
I truly appreciate time you took explained everything clearly and got the best possible deal.
I am incredibly grateful for your support in helping me achieve this milestone.
Thank you again Nathan, Rebecca Natalie for everything.
6 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Irene,
Thank you for taking the time to share your experience. We’re delighted to hear that Nathan, Rebecca, and Natalie provided such dedicated mortgage support and expert guidance, making your first-time home purchase smooth and manageable. It’s wonderful that their clear explanations and professionalism helped you secure the best possible deal. Your kind words are greatly appreciated.
Warm Regards,
Seymour the Owl
Dave Vitler from Mortgage Matters
Dave Vitler from Mortgage Matters has been advising us on our mortgage. Can't recommend him enough! He has been available to answer my questions at all times and is always looking out for my best interest!
6 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Chetan,
Thank you for your feedback. We’re delighted that Dave and our mortgage advisor team could provide professional mortgage support and expert guidance throughout your mortgage process. It’s wonderful to hear that his responsiveness and commitment ensured you felt informed and confident every step of the way.
Warm Regards,
Seymour the Owl
We had an excellent experience with…
We had an excellent experience with Mortgage Matters while arranging our mortgage. The whole process was smooth, clear, and very well managed from start to finish.
A very special thank you to Liam Lee, who supported us throughout the entire mortgage application. Liam was extremely professional, patient, and always available to answer our questions. He made what could have been a stressful process feel straightforward and well organized.
We would also like to thank Shirley from Cubitt & West, who helped coordinate things from the estate agent side, as well as Rebecca and Natalie for their great support and communication during the process. The whole team was responsive, helpful, and genuinely cared about making everything go smoothly for us.
Thanks to their hard work and guidance, we finally completed our purchase, and we truly appreciate the effort everyone put in to help us reach this important milestone.
We highly recommend Mortgage Matters to anyone looking for a professional and supportive mortgage team.
Joseph & Dina
14 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Joseph,
Thank you for your feedback. We’re delighted that Liam and our mortgage advisor team could provide professional mortgage support and expert guidance throughout your mortgage process, making every step clear and well-managed. It’s also wonderful to hear that Shirley, Rebecca, and Natalie added valuable coordination and support from the estate agent side, ensuring the moving process ran smoothly.
Warm Regards,
Seymour the Owl
What seemed like a never ending task
What seemed like a never ending task, me and my partner went through multiple advisors and found them all to be unreliable and uninterested in helping us.
We were put through to Ronnie at Mortgage Matters by an agent. Ronnie made the process easy and put things in simple terms for us to understand.
Genuinely can’t thank him enough for getting us over line and securing our mortgage!
13 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Kieran,
Thank you for sharing your experience. We’re delighted that Ronnie and our mortgage advisor team could provide clear guidance and expert mortgage support, helping make the mortgage process straightforward and easy to understand. It’s wonderful to hear that his professionalism and dedication ensured you successfully secured your mortgage with confidence.
Warm Regards,
Seymour the Owl
Excellent service from start to finish
Excellent service from start to finish. Brooke managed my mortgage application and was professional, knowledgeable, and incredibly helpful throughout the whole process. She explained everything clearly and made what could have been a complicated process feel simple and stress-free.
Her communication was great and she was always quick to respond to any questions I had. I felt confident that everything was being handled properly every step of the way.
I would highly recommend their service, and a big thank you to Brooke for making everything so smooth and straightforward.
12 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Grant,
Thank you for sharing your feedback about your experience with Mortgage Matters. We’re delighted that Brooke provided clear, professional, and responsive support throughout your mortgage application. Our mortgage advisors always aim to deliver expert mortgage guidance and reliable mortgage support to make the mortgage process straightforward and stress-free. We truly appreciate your recommendation and kind words.
Warm Regards,
Seymour the Owl
Mortgage application
Its been a very positive experience having Steven Harris and his admin assistant Soly handle my mortgage application. Right from the initial meeting with Steven to discus my needs through to my mortgage offer from the lender, Steven and soly promptly answered telephone calls and emails with any questions or issues I encountered along the way.
11 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Stefhan,
Thank you for sharing your experience with Mortgage Matters. We’re delighted that Steven Harris and Soly provided prompt and professional support throughout your mortgage application. Delivering clear guidance and reliable mortgage support is central to helping clients navigate the mortgage process smoothly, whether for first-time buyer mortgages or remortgages. We’re glad your experience was positive and reassuring throughout.
Warm Regards,
Seymour the Owl
Very helpful and patient
Very helpful and patient. Answered my question’s and even got me a better deal after finding the first one.
11 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Natalie,
Thank you for sharing your experience with Mortgage Matters. We’re delighted that our team provided patient and helpful guidance, ensuring your questions were answered and helping you secure an improved mortgage deal. Delivering expert mortgage advice and reliable support throughout the mortgage process is central to the service we provide. We’re glad your experience was positive and rewarding.
Warm Regards,
Seymour the Owl
Excellent experience!!
Ben Shields from Mortgage Matters recently helped us update our policies, and the whole experience was excellent. He was incredibly helpful, professional, and always quick to respond to any questions we had. He explained everything clearly and made the process straightforward and stress-free. I would highly recommend Ben and Mortgage Matters to anyone looking for reliable and efficient advice.
10 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Sally,
Thank you for sharing your experience with Mortgage Matters. We’re delighted that Ben Shields provided clear guidance and professional support while helping you update your policies. Ensuring clients receive expert mortgage advice and smooth mortgage support throughout the mortgage process is central to the service we provide. We’re pleased your experience was straightforward and reassuring, and we truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Myself and jamie was coming into…
Myself and jamie was coming into remortgaging and Caitlin made it so straight forward and hassle free! So kind and very helpful!
Would highly recommend Caitlin and mortgage matters.
10 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Shannon,
Thank you for sharing your experience with Mortgage Matters. We’re delighted that Caitlin provided kind and helpful support, making your remortgage process straightforward and hassle-free. Our mortgage advisors always aim to offer expert mortgage guidance and reliable support throughout the mortgage process. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
Amelia - Highly recommended
The process of buying your first home can be daunting, particularly after having missed out on a few properties last year but not with Mortgage Matters.
The care, attention and crucially the communication shown by Amelia Hallett throughout the process made everything very so smooth and easy for us. Amelia is a credit to her industry and someone who I would highly recommend using for the mortgage process
We will forever be grateful for your assistance Amelia, Thank you!
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Paul,
Thank you for sharing your experience with Mortgage Matters. We’re thrilled that Amelia Hallett provided attentive and clear guidance throughout your first-time buyer mortgage journey, making the process smooth and manageable. Delivering expert mortgage advice and reliable mortgage support is central to the service we provide, and we’re delighted that Amelia could assist so effectively. We truly appreciate your kind recommendation.
Warm Regards,
Seymour the Owl
Fantastic mortgage advisor
As first time buyers we really didn't know what to expect when it came to getting a mortgage. We were referred to Mortgage Matters through our local estate agent, and that's where we met Brooke. She made something that we thought was going to be complicated into something so simple. She was always on hand if we had any questions, she put us at ease, and helped us get our buildings and life insurance set up. We couldn't have done it without her. We would definitely recommend mortgage matters, and more specifically Brooke to anyone who is looking to buy.
9 de março de 2026
Avaliação não solicitada
Resposta da Mortgage Matters
Hi Mel,
Thank you for sharing your experience with Mortgage Matters. We’re delighted that Brooke provided clear guidance and reassuring support throughout your first-time buyer mortgage journey, helping you navigate both the mortgage process and insurance setup with ease. Delivering expert mortgage advice and reliable mortgage support is central to the service we provide, and we’re thrilled Brooke could make the experience straightforward and stress-free. We truly appreciate your recommendation.
Warm Regards,
Seymour the Owl
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