Moshulu Avaliações 

313
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I used to Highly rate Moshulu, but unfortunately the quality has dropped immensely, they seem to be using inferior materials and made cheaply. My recent products from Moshulu were very disappointing,... Ver mais

Avaliado com 5 de um total de 5 estrelas

In the past 2 months I have purchased 3 pairs of shoes as the quality and fit perfect - I only wear leather shoes. Their service amazing and very well priced -will definitely purchase from Moshulu aga... Ver mais

Avaliado com 5 de um total de 5 estrelas

Paid what is now an annual pilgrimage to the Moshulu Dartmouth store - to purchase a holiday treat (usually a pair of new sandals, or a bag). The staff are so friendly and helpful, I really look for... Ver mais

Avaliado com 5 de um total de 5 estrelas

I visited Market Harbour branch today on the advice from a shopper at Rushden lakes. I bought two pairs of sandals and was bowled over from the amazing service of Charlotte and Lesley. I tried on lo... Ver mais

Detalhes da empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

313 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 14% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(313)

35 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good product and service

I was thrilled with my 'Wasabi' sandals in indigo which arrived today. Great fit and lovely cushioning underfoot. First time I have ordered from Moshulu, but easy to order online and delivered in timescale. Would definitely use again

16 de março de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

14 days to refund or exchange

Brought the wrong size - was told that AS SOON as back will be exchanged but not so ,they then hung on another 2 weeks before refunding back to the credit card .
Attitude was alot better with Customers service 3-4 years ago .
I did not get offered any help to return had to ring again to then only to be told could send out ( another 10 days on top I thought) therefore had a taxi to P.O to still await a exchange or refund, at this point I brought elsewhere.
It is unnecessary to take 2 weeks to come back out of their bank account into our bank account therefore lost a customer over.
The 28 th I brought ...the 15 th my refund !

28 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great shoes and slippers

Great shoes and slippers, comfortable, easy website, delivered on time. Last two orders have been to replace shoes/slippers that I had worn out after many years of comfort.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely item and great service

Fantastic! Had an issue navigating the website delivery options and got in touch with Customer Service. They were so quick, helpful and friendly in sorting out the issue. Slippers arrived the next day and they are super. Would definitely order again and recommend.

20 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Stayed loyal for too long

After packing for return the fourth pair of slippers (Bo) in a little over a year, I am finally calling it a day on Moshulu. The quality has declined in the ten years I started shopping with them, but this last pair are a joke and would be overpriced at a quarter of the cost. The depth of the sole has been reduced by a half and is a cheaper synthetic than previously used. The material across the top of the slipper has been cut back to such an extent it is impossible to get your foot in. But if you could put your foot in, the inner top seam is bulky and would rub, making the slipper unwearable. And stupid me. Knowing of the decline of my regular slipper (Alaska), I 'treated' myself to the more costly Larksfoot for Christmas and already the decorative stitching is breaking and coming away. The sizing is now all over the place (size 5 sent back previously as it was shorter than a size 4), which may be due to the fact the manufacture has moved from Europe to China. Not that you'll find that in the "About us" spiel on the website. The two stars are provided because one is the minimum and the second is in recognition of the customer service/returns process. So long and thanks for all the fish.

7 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Buying boots you didn't know you needed!!

The two female assistants in the Wells store couldn't have been more helpful . Their enthusiasm and knowledge of the product made purchasing a pair of boots a very positive experience. they should be complimented on their skills.

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Slippers are very narrow and short but nice quality

Beautiful slippers and beautifully made although I think their sizing is for tiny feet! I am always a size 37 with all brands but with Moshulu, the slippers were very narrow and short - more like a 36.

I received a full refund of the cost of the slippers minus the original 3.99 postage. Returns are free.

22 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Postage scam.

Slippers appeared to have been made for people with very slim feet as my daughter could not get her feet into them. Clearly a manufacturing fault. Purchase was therefore a waste of time compounded by the fact that Moshulu debited £3.99 from my purchase price when I returned the goods. This charge which they stated was for postage is not stated explicitly on their website. Indeed they go out of their way to state that returns are FREE (using their own parcel label) when it clearly is not. So I feel their website is dishonest and I am angry that I have been scammed.

9 de janeiro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais