Absolutely disappointed, ordered some front indicator brackets (I did order wrong size ) but contacted them by email, was told send them back and we will send the correct size. Sweet, sent them back,... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Decent stuff, but common as muck now..but can be found elsewhere often a lot cheaper, often 3 or 4 times cheaper. English company but most things imported from china,,, you jus gotta wait a bit longe... Ver mais
Lots of communications with Sam at Motone and had excellent service from him so would buy from him again.
Die Produkte sind im Prinzip gut. Man sollte nur über deutsche Anbieter bestellen, da die Firma selbst in Wales einen unglaublich schlechten und unprofessionellen Service hat. Ich hatte damals in der... Ver mais
Detalhes da empresa
- Loja de peças para motocicletas
- Loja de acessórios para equipamentos de motocicletas
- Loja de motocicletas
Informação fornecida por fontes externas variadas
Build your Custom Triumph Bonneville with high quality innovative motorcycle parts couture from Motone Customs.
Informações de contato
NP11 6NP, Risca, Reino Unido
- motone.co.uk
Sem histórico de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always excellent
Always excellent, prompt and courteous service from a business which provides accessories for motorcycles. The products are always of a very high quality and are a perfect replacement in terms of style and fit for OEM parts and accessories, especially the brass replacement items. I have used MOTONE.CO.UK for many purchases over the past 2 years. Highly recommended.
As with the other reviews this company…
As with the other reviews this company seems not to want to be contacted. Had a problem with an item, sent message via their website, no response, made numerous phone calls, always answer machine saying call back later, not even an option to leave a message. Will not be dealing with this company again
Had great service from Dan today
Had great service from Dan today. helped me out with new gaskets for Saturn exhaust. Thanks Dan
Ordered a helmet lock
Ordered a helmet lock, arrived without lock and key. Phone unanswered, message unanswered, where the hell do I go now ?
Got the wrong products
Got the wrong products. No reply from customer service even though I have done several attempts in reaching out over phone and email.
Been in contact (trying to) with…
Been in contact (trying to) with customer service since my taillight was broken on delivery. At first Sam on customer service replied that he would send a replacement. Haven’t heard or got any replies since then. Have not got any replacement and no answers on phone/email/facebook.
Absolutely Brilliant company
Absolutely Brilliant company to deal with. Customer service fantastic. Quality products at very good prices. After service amazing. After 45 years on two wheels road and track these guys tick all the boxes.
Design issues with product
I really want to like this company, but customer service has been a bit limited when I've had to follow up issues. All the bolts holding my exhaust together have fallen out, and it's made a loud whistling noise since new which makes it pretty awful to ride with. I'd expected a premium product but I've been let down. Looks good, but that's about it! I've been waiting a couple of months for a replacement which apparently has a better design to be sent with several follow-ups, no resolution yet.
Excellent
Strange reading the poor reviews as from my experience they have been excellent. Fast postage and great products.
Missed opportunity
No customer service. Several mails sent, no contact. Waiting for my order and getting concerned. It was supposed to be a gift for my friend. Missed opportunity. Sam promised to send me delivery tracking link. Failed. Missed opportunity. I have been totally ignored.
NO CUSTOMER SERVICE!
NO CUSTOMER SERVICE!
I bought a billet aluminium fuel cap, the rubber seal does not fit properly, it falls off unless care is taken when you take the cap off. It often moves when you screw the cap up so that you get an uneven seal. The diameter of the hole in the seal is much greater than that of the cap stem.
Over the last 6 weeks I have sent 2 emails to Motone asking if I have a faulty product and had no reply. I have tried phoning twice with no option to leave a message. I have bought other products from them, expensive items that have been great quality but due to the non existent customer service I would not buy anything else from them.
GAS CAP STEM
I received my order for handle bar risers and gas cap, I did not receive the gas cap stem.
I sent an email to Sam but no response.
I can not afford to pay another shipping for this, the gas cap is useless.
Some good some bad
Decent stuff, but common as muck now..but can be found elsewhere often a lot cheaper, often 3 or 4 times cheaper. English company but most things imported from china,,, you jus gotta wait a bit longer, i saved 30 quid on a petrol cap compared to motone by doing this...
fast and reliable. Highly recommended
I ordered a couple of knee pads. Received a few days later, and products are of great quality. Recommended
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