Motorflog Avaliações 

79
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tom and Dan legends, thank you for your help! Would highly recommend Motorflog, made a mistake with collection and had travelled a long way, but these guys went out their way to help us sort it out an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Liam is very professional in his job. He’s polite and caring. The removal of my car was so straight forward and quickly completed. Keep on doing what you’re doing, you’re excellent in the job you do... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Motorflog provided a fantastic service from start to finish. They offer good prices, an efficient service and collection from your drive. Liam, who collected the car, was very friendly and nothing was... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I had a nice, no nonsense experience with Motorflog. Other potential buyers had wasted my time trying to find faults even when I had already provided all information about the vehicle, then reduci... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária

Escrito pela empresa

At Motorflog, we make buying and selling vehicles straightforward, transparent, and hassle-free. Whether you’re looking to sell your car directly, list it in a trade auction through Flog It, or buy vehicles at trade prices, our goal is simple — to offer a fair, honest service without the usual headaches. We buy vehicles in any condition, from pristine examples to damaged, non-runners, and insurance write-offs. Unlike many online car-buying services, our quotes are provided by real people, not automated systems, and if your vehicle is accurately described, the price we offer is the price we pay. We can also collect your vehicle and ensure payment is made before it leaves your possession. For customers wanting to maximise their return, our Flog It service allows vehicles to be listed into trade auctions where verified buyers compete, helping sellers achieve strong market prices while staying in control with their own reserve. Motorflog is built on straightforward communication, fair dealing, and making the process as smooth as possible for both buyers and sellers. We’re proud to have helped customers across the UK with quick collections, transparent transactions, and professional service.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

79 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(79)

78 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 star

Collected a vehicle and Dan was amazing, first class service would highly recommend

12 de junho de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Helen,

Thank you for the kind words. I'll make sure Dan sees this feedback.

Thanks again for the recommendation.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service , especially Liam great lad , thank you again

10 de junho de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Esmail,

Thanks for the review. Glad you had a positive experience, and I'll be sure to pass your comments on to Liam.

Avaliado com 1 de um total de 5 estrelas

Ridiculous amount for non payment of…

Ridiculous amount for non payment of car, I won a car on Friday and by Monday a fine was sent to my mail. and during this period I travelling before putting in a bid, seen that I won the car and change my mind they informed me that my fine will be well over £630, the price of the car won itself is just over £4000, I have engaged and even offered to pay instalment to clear it but they are insisting I must pay them the whole £630 in one go, case has been moved to a legal
Team who will now contact me, never using their service again.

8 de maio de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Chukwuka,

We're sorry to hear that you're unhappy with the outcome.

When bidding through the IAA platform, all bids are contractually binding and are placed in accordance with the platform's terms and conditions, which are accepted when an account is created and used. As with most auction environments, a winning bid represents a commitment to purchase the vehicle.

The relisting fee is not a penalty for changing your mind; it is intended to cover the costs and losses associated with a completed sale that does not proceed. When a vehicle is won and subsequently not paid for, the seller incurs additional administration, remarketing and relisting costs, and the vehicle must be re-entered into the auction process.

The fee applied is calculated in accordance with the published terms and conditions and is based on the hammer price of the vehicle.

We appreciate that circumstances can change, however auction platforms rely on bidders placing bids carefully and responsibly to ensure fairness for both buyers and sellers.

We wish you all the best moving forward.

Avaliado com 5 de um total de 5 estrelas

A great service from start to finish

A great service from start to finish, I didnt think I would be able to get rid of my Vehicle or get much money for it due to age etc, however my experience was great from the Start, A call from Savannah on Saturday Morning and Collected by Liam this morning, no issues and money straight into the bank

1 de junho de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Simon,

Really pleased to hear everything exceeded expectations from start to finish.

I’ll pass your comments on to Savannah and Liam — they’ll appreciate that.

Thanks for the review.

Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication, collection handled efficiently and with a great manner by Liam

18 de maio de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Andrea,

Thank you for the kind words — pleased everything was handled efficiently and professionally.

Avaliado com 2 de um total de 5 estrelas

Definitely not "We pay what we offer"

"What we offer is what we pay" as quoted on their website. I received an offer (which was way below market value) and I accepted it as I have already bought a new car. Driver turned up, spent 10 minutes on phone then came back with minus £1000. Told him to skidaddle in no uncertain terms. May be handy if you're desperate for money but definitely not for me. I've just upgraded my car and I paid cash so I'm not desperate to sell, especially at that kinda money. It's a 9 year old car so obviously there are some imperfections but nowhere near £1000 difference in imperfections.

16 de maio de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Keith,

We’re sorry you were disappointed with the revised offer, however our valuations are based entirely on the condition information provided to us beforehand.

In this case, when the vehicle was inspected at collection, a number of significant cosmetic and condition issues were identified that had not been visible or disclosed during the valuation process. These included multiple areas requiring paintwork and repair, alongside further refurbishment work that materially affected the vehicle’s value.

We completely appreciate that no used vehicle is perfect, especially at 9 years old, and minor imperfections are always expected. However, where a vehicle’s condition differs substantially from how it was originally presented, we do need to adjust the offer accordingly.

Paying what we quote is a huge part of how we operate, and the overwhelming majority of our collections go through at the agreed figure because customers provide an honest and accurate description of the vehicle from the outset.

There was absolutely no obligation to proceed with the revised offer, and we respect your decision not to sell the vehicle to us. We do, however, wish you all the best with the sale.

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good people in reception and very helpful 👍

8 de maio de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Bahman,

Thanks for the review — great to hear the team looked after you 👍

Avaliado com 5 de um total de 5 estrelas

Better than WBAC

Sold my car via Motorflog. Offered me 5 times what WeBuyAnyCar offered and were much easier to deal with. Whole process was simple, good customer service and came to collect the vehicle. Massively recommend these.

8 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Liam,

Great to hear the process was simple and easy to deal with.

Really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Bought a few cars from motor flog now…

Bought a few cars from motor flog now great communication via email and the staff handing the vehicles over are always polite and will help out where they can. I will be buying again!

29 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Rico,

Great to hear the communication and handover have been consistently solid.

Thanks again for choosing us.

Avaliado com 5 de um total de 5 estrelas

Tom was fantastic great help

Tom was fantastic great help. Arrived early and he assisted getting the car out before booking slot.

24 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Mo,

Glad the handover went smoothly — Tom will appreciate the mention.

Thanks for the review.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, managed my expectations really well! Paid what was offered and did so before leaving.

Would highly recommend!

17 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi J,

Good to hear expectations were spot on and everything followed through.

Appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Great service.They paid me before they…

Great service.They paid me before they took my car away.
Definitely would recommend

15 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Fatjon,

Good to hear everything went through smoothly and as expected.

Really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Can’t speak highly enough! Collected my vehicle on time and kept me informed throughout. No issues with the payment and they paid me what was initially offered without any changes. Fantastic service!!

10 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Cameron,

Sounds like everything worked exactly how it should — on time and no surprises.

Appreciate you taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

10/10

I’d never heard of Motorflog before but I heard their ad on the radio, Googled them and put in my details for a quote. They sent back a decent price, and collected it from my house the next day. Such a quick and simple experience, I can’t remember the driver’s name but he was really polite and he made sure I was paid before he left with my car. 10/10.

15 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Josh,

Nice to hear the radio ad did its job!

Great that everything went through quickly and as expected — appreciate you taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great service

They collected my car on the date and time provided, paid before they left and also paid exactly what was offered. Would highly recommend and will be using again, thanks Motorflog

4 de março de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi David,

Great to hear the whole process ran to plan and without any surprises.

Appreciate the kind words and look forward to helping again in the future.

Avaliado com 5 de um total de 5 estrelas

Stress Free Selling

Just sold our car this week to Motorflog after having them recommended to us. A really easy hassle free service with help from friendly people to make the process as smooth as possible.
If you want to sell your car for a fair price without the stress I highly recommend giving these guys a call 👍

13 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Jon,

Good to hear we lived up to the recommendation — that means a lot.

Glad everything was smooth and hassle-free for you.

Avaliado com 5 de um total de 5 estrelas

Make sure you check this place out

Just sold my car to Motorflog. They called me before they came to collect and paid me exactly what they offered. They even paid me before they took my car and it didn’t cost me extra which was great, most other companies charge you to get paid straight away. Definitely recommend them 100%!

14 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Steve,

Sounds like everything worked exactly how it should — quick, clear, and no surprises.

Really appreciate the feedback.

Avaliado com 5 de um total de 5 estrelas

Good attitude!

Craig showed up quick! Nice bloke, didn't mess about, good attitude and easy to get along with, cheers pal!

7 de abril de 2026
Avaliação não solicitada
logotipo da Motorflog

Resposta da Motorflog

Hi Jay,

Glad everything went smoothly — Craig will be pleased with that.

Thanks for the review.

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