Motorgurus Avaliações 

1.161
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic experience from start to finish! We had been looking for a Volvo for a number weeks, popped in to have a look and was sold straight away! The car was amazing! Harry looked after us and kept... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Dealt with Harry who was great from start to finish. He even came in on his day off to finalise the agrrement as we we're desperate for the car. Car arrived promptly as promised. Only negative wou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience, car needed some work and this was all done and kept updated throughout. Simple buying process saw the car, went through what was to be completed before sale. Everything done as promi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience with Motogurus. Russ has been so helpful, friendly, honest and trustworthy. We have felt at ease purchasing a car from Motogurus and the whole process has been very smooth and quick.... Ver mais

A empresa respondeu


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.161)

414 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Poor aftersales care and very poor communication

Peter at motor gurus was brilliant from start to finish until I had driven away from the site and found there to be issues with the car. I am.now left in limbo while emails are constantly ignored. So great service and communication when taking your money and then when comes to sorting any legal issues out they forget you exist.

8 de abril de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for taking the time to share your feedback. We’re sorry to hear that you feel let down by the aftersales experience following your purchase.

We’re pleased to hear Peter provided a positive service during the buying process, but we are disappointed to read your comments regarding communication after collection. Customer care does not end once a vehicle leaves our site, and we take concerns about aftersales support very seriously.

We would like the opportunity to review this matter properly and understand what has happened with the vehicle and the communication you have received. Please contact our management team directly with your vehicle details and any outstanding issues so we can look into this further and work towards a resolution.

We apologise for any frustration caused and appreciate you bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

Volvo purchase

Nice, friendly sales. No pressure. Gave us time to look and think

6 de abril de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your great review! We’re really pleased to hear there was great communication throughout the whole process and that any issues with the car were resolved quickly and without hassle. We truly appreciate your feedback and hope you enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Peter was great full of experience and…

Peter was great full of experience and very helpful. Everything went very smoothly. He even paid the tax out of his own pocket, I did reimburse him tho.

5 de abril de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your fantastic review! We’re really pleased to hear Peter was helpful, experienced, and made everything go smoothly for you. It’s great to know he went the extra mile to help with the vehicle tax as well. We truly appreciate your feedback and hope you enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Cannot recommend Simon at MotorGurus enough

I had already found a car that I liked on the website, and Simon was nothing but helpful and friendly from the moment I called him, when I went to look at the car in person, to when I actually purchased it and brought it home. I cannot recommend MotorGurus or working with Simon enough. Incredibly knowledgeable, helpful, and friendly.

4 de abril de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your fantastic review! We’re delighted to hear Simon was helpful and friendly from your first call right through to viewing, purchasing, and taking your car home. It’s great to know his knowledge and support made the experience such a positive one. We truly appreciate your recommendation and hope you enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Went to get vw golf r services was…

Went to get vw golf r services was incredible russ helped me through the process and made it the hole journey easy and quick.

4 de abril de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your great review! We’re really pleased to hear the service on your VW Golf R was incredible and that Russ made the whole process easy and quick. We truly appreciate your feedback and hope you enjoy your car!

Avaliado com 5 de um total de 5 estrelas

Dan was very helpful in finding me a…

Dan was very helpful in finding me a car, he got everything sorted and managed to get everything fixed, would definitely recommend and will definitely be coming back. He kept me updated every step of the way and whilst I was deciding whether I want the car or not he was very patient with me.

1 de abril de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your fantastic review! We’re really pleased to hear Dan was helpful in finding you the right car and got everything sorted for you. It’s great to know he kept you updated every step of the way and was patient while you made your decision. We truly appreciate your recommendation and look forward to welcoming you back to MotorGurus in the future!

Avaliado com 5 de um total de 5 estrelas

Car Purchase

I saw the car in Autotrader and made an offer. I spoke to the representative Russ who was very helpful. We came to an agreement and I made a deposit. The next day I caught the train to Sheffield and Russ met me at the station and took me back to the dealership. The car was immaculate so we went in and ran through all the relevant paperwork. Within a short time the car was mine and ready to drive. I could not be more pleased with the service that was provided. 1st class

31 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your fantastic review! We’re delighted to hear you had a first-class experience with MotorGurus. It’s great to know Russ was helpful from the first phone call, helped make the process smooth, and even collected you from the station before bringing you to the dealership.

We’re really pleased the car was immaculate and that everything was completed quickly and clearly. We truly appreciate your feedback and hope you enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Dan helped me to get on the road…

Dan helped me to get on the road quickly, car is lovely

28 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for taking the time to write us a 5 star review, we are pleased to hear you are happy with your new car.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Just purchased a car with Russ very…

Just purchased a car with Russ very professional and helpful would definitely recommend this company to other people 5star experience.

28 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your 5 star review, and thank you for your kind words for Russ.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Had a really good experience with Dan

Had a really good experience with Dan, saw a Vehicle online and I was in it the next day with finance all sorted!

27 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for taking the time to write us a 5 star review, pleased to hear that Dan gave you a great experience.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Joel will brilliant

Joel will brilliant, he went above and beyond to make sure I drove away within the hour

26 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your lovely review, I will pass you regards on to Joel.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Bought a new car very happy with the…

Bought a new car very happy with the service and issues we had with the car and how Pete sorted them all for me

25 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for leaving us a 5 star review, we are glad to hear that you are happy with both the service and the car.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Buying new car

Pete was a great help when buying my new car. Full or information and helped me get the best deal that worked for me

25 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for taking the time to leave us a 5 star review, and thank you for your kind words for Pete.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

I went to motor gurus for a new car

I went to motor gurus for a new car, I have used them before and was really happy with the service I got. Dan helped me pick the perfect car and made the whole process enjoyable and stress free. He couldn’t do enough to help me and was always on the end of the phone if I needed him. Thanks again I’m sure il be a returning customer

24 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for you lovely 5 star review, its great to read that Dan gave you a great customer journey. Thank you for coming back to us for another car and we look forward to seeing you again in the future.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

The service was great by simon

The service was great by simon, and super helpful and straight to it.

Amazing workers

Honorable mentions to-
Young Ali for making this all possible

21 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for review and for your kind words for Simon, I will also pass you regards on to Ali.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

We spoke with Pete who was brilliant

We spoke with Pete who was brilliant. He answered any question we had and very quick to show us the car we was looking for. All round great experience.

19 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for leaving us a 5 star review, and its nice to hear you had a great experience.
Kind regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

The service from Dan

The service from Dan, enjoyed every bit of it.

17 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for taking the time to give us a 5 star review.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

The sale of my toyota chr 2024 yp24tgx plate…

Honest review of my car buying experience with this company (funny edit)

The guy i dealt with, his name was pete
Walked a bit funny, two left feet
Had the banter to sell me a car
Bought a toyota, a chr

£23000 i paid for the car
The service i recieved,the best by far
Had a hickup after a couple of days
Gearbox mount, decided to part ways

Rang pete to tell him the news,
Put it in an email we'll send it off for sevice aproved
No call no email not even a text
Left me the customer distressed and upset

5 days later pete made it right
Cars now fixed, i'm full of delight
The moral of the review, is never dismay
Evenutually motorgurus will save the
Day

Would i buy a car again? that remains to be seen, although the price was right and car polished and gleamed
And pete himself, he was a top man
Although walked a bit funny, legs like ham

All jokes aside my exsperience was great
Just a pity i had problems and contact 5 days late
Admin error was the excuse, genuine or not, still left me confused

To sum up motorgurus stand by the quality of their cars and when things go tits up they refund gold bars (not really)
But they did offer me compensation by covering my taxi fares to and from work for the past 6 days
So again motorgurus kinda saved the day. Well, for my wallet, anyway.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for your excellent review, its lovely to see (in rhyme) that we managed to sort out the issue on your car, i will show the team your review too it has put a smile on our face.
Kind regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

I came 2 hours away to buy my car

I came 2 hours away to buy my car, I had a really great experience with Joel! He was super helpful, and a genuinely nice guy. All over it was a 10/10 experience!

Thanks again!

15 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for leaving us a 5 star review, and also the 10/10. We hope you enjoy your new car and thank you for your business.
Regards
Motorgurus.

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