Motorgurus Avaliações 1.009

O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Recently bought an Audi TT, I live quite far away so didn’t get the chance to view the vehicle before purchase, however, Russ was extremely helpful from the outset when we spoke on the phone, no pres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from Start to finish from Russ. Also lovely service from Ana the delivery guy who was very helpful and pleasant too. Would definitely shop here again 🙂

Avaliado com 5 de um total de 5 estrelas

Peter at motor gurus was brilliant from start to finish until I had driven away from the site and found there to be issues with the car. I am.now left in limbo while emails are constantly ignored. So... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simon has been great with everything, got me out on a test drive after viewing the car and couldn’t be more happier with it all


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I went to motor gurus for a new car

I went to motor gurus for a new car, I have used them before and was really happy with the service I got. Dan helped me pick the perfect car and made the whole process enjoyable and stress free. He couldn’t do enough to help me and was always on the end of the phone if I needed him. Thanks again I’m sure il be a returning customer

24 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for you lovely 5 star review, its great to read that Dan gave you a great customer journey. Thank you for coming back to us for another car and we look forward to seeing you again in the future.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

The service was great by simon

The service was great by simon, and super helpful and straight to it.

Amazing workers

Honorable mentions to-
Young Ali for making this all possible

21 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for review and for your kind words for Simon, I will also pass you regards on to Ali.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

We spoke with Pete who was brilliant

We spoke with Pete who was brilliant. He answered any question we had and very quick to show us the car we was looking for. All round great experience.

19 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for leaving us a 5 star review, and its nice to hear you had a great experience.
Kind regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

The service from Dan

The service from Dan, enjoyed every bit of it.

17 de março de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for taking the time to give us a 5 star review.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

The sale of my toyota chr 2024 yp24tgx plate…

Honest review of my car buying experience with this company (funny edit)

The guy i dealt with, his name was pete
Walked a bit funny, two left feet
Had the banter to sell me a car
Bought a toyota, a chr

£23000 i paid for the car
The service i recieved,the best by far
Had a hickup after a couple of days
Gearbox mount, decided to part ways

Rang pete to tell him the news,
Put it in an email we'll send it off for sevice aproved
No call no email not even a text
Left me the customer distressed and upset

5 days later pete made it right
Cars now fixed, i'm full of delight
The moral of the review, is never dismay
Evenutually motorgurus will save the
Day

Would i buy a car again? that remains to be seen, although the price was right and car polished and gleamed
And pete himself, he was a top man
Although walked a bit funny, legs like ham

All jokes aside my exsperience was great
Just a pity i had problems and contact 5 days late
Admin error was the excuse, genuine or not, still left me confused

To sum up motorgurus stand by the quality of their cars and when things go tits up they refund gold bars (not really)
But they did offer me compensation by covering my taxi fares to and from work for the past 6 days
So again motorgurus kinda saved the day. Well, for my wallet, anyway.

22 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your excellent review, its lovely to see (in rhyme) that we managed to sort out the issue on your car, i will show the team your review too it has put a smile on our face.
Kind regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

I came 2 hours away to buy my car

I came 2 hours away to buy my car, I had a really great experience with Joel! He was super helpful, and a genuinely nice guy. All over it was a 10/10 experience!

Thanks again!

15 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for leaving us a 5 star review, and also the 10/10. We hope you enjoy your new car and thank you for your business.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Joel was a credit to the company

Joel was outstanding. Very friendly and professional. Gave us total reassurance in the whole process. Thank you!

15 de março de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Cant recommend motor guru’s enough

Cant recommend motor guru’s enough, Owen was a great help throughout the process and made sure i was happy with my new car! Highly recommend, showroom looks amazing too!

13 de março de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for leaving us a 5 star review, its nice to see that Owen offered you a great service, and that you are happy with your new car.
Regards
Motorgurus.

Avaliado com 1 de um total de 5 estrelas

STAY AWAY

STAY AWAY, this company sold me a car for over 6 grand, all the money we had been saving for years, just over a week after purchasing I took it to three different garages as it was struggling to go into first gear, I was told the cluch was going, the gearbox was on its way out, the break pads was worn down and it was full of rust, I tried to take it back but was ignored and when I phoned was told they would be in contact and he never did, absolute shocking company, do not trust a word that they say, do not trust these people. To respond to the reply, I have a call log from every time I called and was fobbed off by your sales team, I also have all the emails I sent which was ignored, the reason I’ve waited as you put it to leave this review was because you kept ignoring me and to warn others also all of a sudden after putting this review on your ringing me asking me to take it down and as for the warranty you miss sold me it isn’t worth the paper it’s written on as nothing that’s wrong with the car is covered. Funny that isn’t it.

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for leaving a review. I have spoken to aftersales and management and nobody is aware of any problems with your car. You bought the car over 6 months ago and we cannot understand why you have waited this amount of time before writing this review.
The car was sold with a 12 months MOT and service so we are surprised to read that there is an issue with the brakes, clutch or gearbox. I have looked at your order form and you have purchased a 2 year warranty with the vehicle so if you have any issues going forward it would make sense to call the warranty company or call us and we would be able to help.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Buying a new car through Motor Gurus…

Buying a new car through Motor Gurus was very easy and straight forward, I dealt with Joel and nothing was too much trouble he answered all the questions I had and explained everything perfectly. I would highly recommend buying a car through Motor Gurus the service I received was excellent.

12 de março de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for your lovely 5 star review, and also thank you for your recommendation.
Regartds
Motorgurus

Avaliado com 5 de um total de 5 estrelas

Had a great service from Peter

Had a great service from Peter at Motorguru, bought a fantastic car, thanks Peter a genuine top bloke

11 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your lovely review, I will pass on your kind words to Peter and we hope you enjoy your new car.
Regards
Motorgurus.

Avaliado com 1 de um total de 5 estrelas

Purchased an Import car - not as described.

Purchased an Import car. The car has been in an accident and has been imported from Japan and therefore carries no Category. Seller claimed it was imported from Greece. The story the garage sold did not work out. The car is mechanically sound and the garage did advertise it as an Import. If buying from here I would question and fact check information provided. TRUST and HONESTY are questionable here.

22 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for your review, however I am a little confused, if the car is mechanically sound as you state and the car was advertised as an import I cant really understand how you claim you have been misled?
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Pete was great and really went out the…

Pete was great and really went out the way to help us with all our queries! Great customer service!

7 de março de 2026
Avaliação não solicitada
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Resposta da Motorgurus

Thank you for sending us a 5 star review of your experience, great to hear you had a great customer service.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, thanks Dan and team

7 de março de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for taking the time to leave us a 5 star review.
Regards
Motorgurus.

Avaliado com 5 de um total de 5 estrelas

Simon the car man

Hi guys the name is Shellam with a M recently bought a Citreon c4 Picasso in electric blue from motor guru… Simon was the man he had a great telephone manner very calm and patient with me I ordered the car on Monday it was delivered to my door Thursday in perfect condition as Simon said it would be….I’ve had nothing but professionalism and care from Simon from start to finish I hope he’s paid very handsomely 🫶🏻 I will be calling Simon everytime I need a car and using motor gurus again. I might even phone Simon just to check in with him from time to time ❤️

Thanks Simon and thanks motor guru

Shellam with a M

6 de março de 2026
Avaliação não solicitada
logotipo da Motorgurus

Resposta da Motorgurus

Thank you for your lovely review, and also for your kind words for Simon. We hope you enjoy your new car and look forward to seeing you again in the future.
Regards
Motorgurus.

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