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Motorpoint - Chingford Avaliações 

817
O TrustScore é 4.5 de um total de 5

4,7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellen... Ver mais

Avaliado com 4 de um total de 5 estrelas

The experience was great, overall. I wanted to pay partly with my credit card and this became problematic and one that could not be solved, on the day. Luckily, I had back up. If there had been a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was after changing my MG4 EV Trophy to another EV and saw this Vauxhall Mokka EV Ultimate on Motorpoint website and spoke to Naz regarding part exchanging my car. I was given a very reasonable price... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Lea Valley Road, E4 7PX, Chingford, Essex, Reino Unido

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excelente

O TrustScore é 4.5 de um total de 5

817 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(817)

6.084 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good customer service no sales pressure

Reserved a car to test drive by phone day before. Car wasn't ready so waited for 40 mins. Lovely showroom, waiting area with coffee machine and toilets. Zeynap looked after us very well throughout. Explained benefits of extras like extended warranty, dashcam if we wanted. No pressure sales here. Took our time checking over and test drove. They have a great choice of cars. Would use them again.

9 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

A great experience

I had a really great experience with the team here.
Informative and helpful but most importantly no intense "sales pressure".
Ibo and Zeynep were amazing with finalising my purchase.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear you had such a great experience with our team! It's wonderful that you found our colleagues informative and helpful without any sales pressure. We're especially glad to hear that they were amazing in finalizing your purchase.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

A really smooth and straightforward…

A really smooth and straightforward experience

I recently bought my car from Motorpoint and so far I’m happy with it. Nik started the process with me and was really helpful. He took the time to go through everything and made sure I was comfortable with what I was doing.

Zeyneb was also lovely and very personable. Both Nik and Zeyneb made me feel comfortable throughout the process, and I was genuinely in and out without it feeling like a long or stressful process.

I knew what car I wanted and paid for it outright, so the purchase itself was quite straightforward. The bank transfer process was also really easy.

I wasn’t overly happy with the valet when I collected the car, but when I mentioned it, Zeyneb arranged for it to be revaleted without any issue, which I appreciated. Nik also made sure I could come back for the service at a time that suited me, as the car was due one within three months.

Overall, it was a good experience. The car has been good so far, and I appreciated how helpful and personable Nik and Zeyneb were without making the process feel pressured or complicated.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

Thank you for sharing your positive experience. We are delighted to hear that your car purchase was smooth and straightforward. It's wonderful to know that our team made you feel comfortable and that the process was not stressful. We appreciate your feedback regarding the valet and are pleased it was resolved to your satisfaction. We hope you continue to enjoy your car!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, friendly staff and very quick process. Got a really nice car without any hassle.

7 de setembro de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear that you experienced great service, friendly staff, and a very quick process. It's wonderful that you found a nice car without any hassle. Thank you for your kind words!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Nik and Zeynep were fantastic

Nik and Zeynep were fantastic. Very knowledgeable and super friendly. Great customer service and amazing car deals. Best in the market by far

13 de setembro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear that our team members were fantastic, knowledgeable, and super friendly. It's wonderful that you received great customer service and found amazing car deals. Thank you for your wonderful feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Customer service was a definite 5 star

Customer service was a definite 5 star, helped through the process of buying a car by sales Executive Osman Ali.
He was honest, transparent and helped us to select the T Cross VW, emailing & calling to communicate effectively at every key stage of the sales process.
Only downside was the senior salesperson who intervened at the end, attitude was dissapointing and laughing when we were debating price for the car we were trading in, just needed a simple answer.
May have seemed worse after dealing with Ali who was far more professional.
Overall, great experience definitely dependent on the expertise & staff who provide the service.
Car is a fantastic purchase, my 3rd car from motorpoint

6 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The team as a whole are really lovely & do everything they can to help. Osman and Zeynep specifically gave excellent customer service. Nothing was too much trouble & they were really patient. Excellent value & great offer for part exchange.

12 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Raj Chingford sales Executive

Raj , the sales consultant went above and beyond to get the car for me. The car I was very Untreated in had just been sold. The car then again came back up for sale, he contacted me straight away. From then he made the transaction so smooth with every detail covered. 10/10

31 de agosto de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're delighted to hear about your positive experience and how our sales consultant went above and beyond to secure the car you wanted. It's fantastic to know that the transaction was smooth and every detail was covered for you.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Great team

Really lovely staff, no pressure to upsell anything and really happy with my new car

31 de agosto de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear that you had such a positive experience with our team and that you're happy with your new car. Thank you for your wonderful feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Friendly efficient and helpful

Nik was very efficient. He helped find the right car and problem solved a couple of hiccups too. Good service and really happy right he new car

31 de agosto de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear that our team member was efficient in helping you find the right car and problem-solved any hiccups. It's wonderful that you're really happy with your new car!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff

Helpful friendly staff, especially Raj and Ibo. No hassle buy and sell. Have used them before and will do so again.

7 de setembro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear about your positive experience and that our team provided such friendly and helpful service. It's great to know you found the process hassle-free, and we appreciate your continued trust in us.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Great service kind and considerate

Great service kind and considerate

Thank you

Paul

7 de setembro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're truly happy to hear that our service was kind and considerate. Thank you for your wonderful feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Thank you Zeynep

Thank you Zeynep
Getting the car was very smooth, you and your collages helped us to register the car and drive home with our new car.

Thank you both

5 de setembro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear that getting your car was a smooth experience and that our team helped you with the registration process. We're delighted you could drive home with your new car!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very straightforward process and very…

Very straightforward process and very quick. Staff also professional and competent.

31 de agosto de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear that you found the process straightforward and quick. It's also wonderful to know that our staff were professional and competent.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful at every stage

Friendly and helpful at every stage. No pressure in terms of 'hard sell' and very transparent and clear in all communications.

31 de agosto de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear about your positive experience and that our team was friendly and helpful. It's great to know you felt no pressure and found our communications transparent and clear.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

All staff that we met were professional and helpful…

All of your staff that we met were excellent, from Chris who answered the first phone call, to Mads who completed the sale. Special mention to the gentleman that sorted the coffee machine out for me. Super service, will recommend to friends and family

19 de agosto de 2026
logotipo da Motorpoint - Chingford

Resposta da Motorpoint - Chingford

We're so pleased to hear you had such a super experience with us! It's wonderful that our team provided excellent service from your first call to the completion of your sale. We truly appreciate your recommendation!

Thank you
Motorpoint

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