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Motorpoint - Derby Avaliações 

1.207
O TrustScore é 4.5 de um total de 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car ove... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had used MotorPoint quite a few years before when buying a car so when we decided to part with it we decided to go back. We saw a particular car on line and as it was at our nearest branch we went... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff relaxed viewing with offer of unaccompanied test drive and hybrid vehicle had battery topped up as requested. Bailey was both professional and friendly can recommend for easy tran... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Alex took good care of us, top marks to his kind nature. Only down side is still waiting for paperwork for last service which was promised was done before we bought it


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Reino Unido

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(1.207)

6.084 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Alex took good care of us

Alex took good care of us, top marks to his kind nature.
Only down side is still waiting for paperwork for last service which was promised was done before we bought it

14 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

After sales

Had a couple of problems after purchase but these were sorted out efficiently.
Chloe was amazing and got everything sorted without delay

7 de setembro de 2026
Avaliado com 3 de um total de 5 estrelas

No aftercare service

Bought a car in early August but have still not received the log book which was sent for by post by Motorpoint, was told by the DVLA this should take about 4 weeks it is now 5 so they are regarding it as lost .I have now rang Motorpoint 4 times ,3 times I was promised a call back that never happened and on the 4th occasion I was just ignored so it seems when you want to buy a car they ll go to the ends of the earth but the aftercare service is none existent!

14 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car over the last 8 years from Motorpoint and they are so good. We had a budget we had to stick too and the chap we saw (Conor Webster) went out on a limb and was so accommodating to find us a vehicle to fit within our budget range. There's a reason why we keep going back to Motorpoint, the service and cars are spot on. Thank you guys, Karon & Dave Stewart

2 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

All staff very helpful

All staff very helpful, explained process and provided information on MOT’s, service history, owners, insurance bands, and time left on manufactures warranty. Explained extended warranty availability. Was very impressed. Thank you

28 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

We had used MotorPoint quite a few…

We had used MotorPoint quite a few years before when buying a car so when we decided to part with it we decided to go back. We saw a particular car on line and as it was at our nearest branch we went to look. And with the assistance and knowledge of one of the sales team we were very happy and made our purchase, trading in the original car we got from them too. Can highly recommend them.

1 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Really well looked after

Really well looked after. Easy process and quick turnaround. I was able to collect car within a few days. The staff are friendly and helpful. I noticed that speaker wasn't working and they are now sorting it with no issues at all. Good communication.

31 de agosto de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're so pleased to hear you felt well looked after and that the process was easy with a quick turnaround. It's wonderful that our staff were friendly and helpful, and we're glad we could sort out the speaker issue promptly with good communication.

Thank you
Motorpoint

Avaliado com 4 de um total de 5 estrelas

Good service and price.

Good service and price.

31 de agosto de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're so pleased to hear you had a positive experience with our service and found our pricing to be good. Thank you for your valuable feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

The sales perosn Jake was very helpful…

The sales perosn Jake was very helpful without applying any pressure on us

28 de agosto de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're so glad to hear that our salesperson was very helpful and that you felt no pressure during your experience. Many thanks for your feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Loan agreement took no time at all and had our new car within 48 hours.

1 de setembro de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're so pleased to hear you experienced excellent customer service and that your loan agreement was processed quickly, allowing you to get your new car within 48 hours. Your feedback is much valued and will be passed to the team!

Thank you
Motorpoint

Avaliado com 1 de um total de 5 estrelas

You have been pathetic, both before collection and afterwards.

Ongoing. We wait and see.

31 de agosto de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

Hi Andy, I'm sorry to note of the 1 star review and thank you for speaking with me in person recently, I can see the vehicle is back on site with us undergoing diagnostics for repair, please do not hesitate to reach me directly on 01332 648468 in the meantime

Many thanks
Motorpoint Derby

Avaliado com 5 de um total de 5 estrelas

The team were very professional and we…

The team were very professional and we were sorted with a new vehicle and driving out on the same day - Geoff was particularly helpful!

31 de agosto de 2026
logotipo da Motorpoint - Derby

Resposta da Motorpoint - Derby

We're so pleased to hear our team was professional and that you were able to drive away in a new vehicle on the same day. It's wonderful to hear that Geoff was particularly helpful, this feedback will be passed on directly

Thank you
Motorpoint Derby

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