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Motorpoint - Edinburgh Avaliações 

504
O TrustScore é 4.5 de um total de 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Ver mais

Avaliado com 5 de um total de 5 estrelas

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... Ver mais

Avaliado com 5 de um total de 5 estrelas

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Reino Unido

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

504 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(504)

5.935 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good service, quality cars

Picked up car on 4/9. Straight forward, no issues. No problem recommending.

4 de setembro de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Alastair.

We're happy to hear that your car pick-up went smoothly. Thank you for your recommendation; we appreciate your feedback.

Thanks,
Shannen

Avaliado com 4 de um total de 5 estrelas

I can't say it was great

I can't say it was great, but it was alright. The salesman did his job and I purchased the car. Very happy with my purchase.
I was given the keys and left to drive away with no instructions. I had to ask someone to show me the handbrake as I had never seen one like that before.

4 de setembro de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Catherine,
We're glad you're happy with your new car. We regret that you weren't given instructions before driving off. We'll address this to ensure everyone is shown the car's features in the future. Thanks for your feedback.
Thanks,
Shannen

Avaliado com 5 de um total de 5 estrelas

Buy a car with peace of mind

Was happy with the experience. Jordan was very knowledgeable and professional.Also the girl that helped me the following week when I got my new plates. Sorry I forgot her name. She was most helpful. One negative thing. I had never driven an automatic car before so would have been helpful if someone had went over the controls and maybe came on the test drive.

27 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Janette,
We're glad you enjoyed your experience and appreciate your positive feedback regarding our team. We'll consider your suggestion about explaining vehicle controls and test drives for first-time automatic car drivers.
Thank you!
Shannen

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, very relaxed atmosphere no pressure when walking round the showroom

26 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Sarah,
We're glad you enjoyed your experience. It's great to hear that you felt relaxed and valued our customer service. Thanks for the feedback!
Shannen

Avaliado com 4 de um total de 5 estrelas

Website easy to navigate and use

Website easy to navigate and use. Everything could be done online. When phoning to speak with customer services everything was straight forward.

31 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Mr Haldane,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to use and that our customer service was helpful.
Shannen

Avaliado com 5 de um total de 5 estrelas

Fab service and value

Dealing with the company was fab

30 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Eimear,
We appreciate your feedback. We're so glad you had a wonderful experience dealing with our company.
Shannen

Avaliado com 5 de um total de 5 estrelas

Friendly helpfull knowledgeable staff…

Friendly helpfull knowledgeable staff very patient informative no pressure from them to buy the car.

30 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi John,
We appreciate your feedback and are so glad our staff was helpful, knowledgeable, patient, and informative, with no pressure to buy.
Thanks,
Shannen

Avaliado com 5 de um total de 5 estrelas

Well Done Motorpoint.

I travelled from Accrington to Edinburgh to pick up my car, everything was ready to go when I arrived, all I had to do was pay the outstanding ammount and car tax, a few signatures and away I went, 25 minutes at top.
Well done Mororpoint.

28 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi David,
We're happy to hear that your journey to pick up your car went smoothly! We appreciate you highlighting the quick and easy process. Thank you for your positive feedback.
Shannen

Avaliado com 4 de um total de 5 estrelas

Friendly welcoming staff

Friendly welcoming staff
No pressure on sales

25 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Martin,
We appreciate your kind words about our team's welcoming service and no-pressure sales approach. Thank you for your feedback!
Shannen

Avaliado com 5 de um total de 5 estrelas

First rate service from friendly and…

First rate service from friendly and efficient staff member Connor. Very happy with my new car.

23 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Eileen,
We appreciate you taking the time to leave us a review. We are so glad to hear about your positive experience and that you are happy with your new car.
Shannen

Avaliado com 5 de um total de 5 estrelas

Easy smooth transaction

Easy smooth transaction. First sales rep was not to knowledgeable about the car I purchased but got one of the other reps to go through the car details but good friendly service.

16 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Mr Wells,
We're glad you had a smooth transaction and appreciate your feedback. We will use your comments to improve our team's knowledge and provide excellent service.
Shannen

Avaliado com 5 de um total de 5 estrelas

Great communication overall

Great communication overall. Staff member Jordan was very friendly, professional and explained the whole process of picking up our new car.

16 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Christine,
We appreciate you taking the time to leave us such a fantastic review. We're so glad to hear that you had a positive experience and that our team was helpful.
Shannen

Avaliado com 5 de um total de 5 estrelas

Straightforward

Straightforward, and helpful, a very uncomplicated way to buy a car. Everyone was a delight to deal with.

21 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Margaret,
We're glad you found buying a car uncomplicated and helpful. It is wonderful to hear that everyone was a delight to deal with. Thank you for your feedback!
Shannen

Avaliado com 5 de um total de 5 estrelas

Quick and simple

Quick and simple, no hanging around and friendly staff.

16 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Stephen,
We appreciate you taking the time to share your feedback. We're so glad to hear that you found our team friendly and efficient!
Shannen

Avaliado com 4 de um total de 5 estrelas

Very good sales process

Very good sales process, communications thereafter (the after sales process) could do with some minor improvement.

17 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Ross,
We're happy to hear that you found the sales process very good. We appreciate your feedback regarding the after-sales communications and will work to improve.
Shannen

Avaliado com 5 de um total de 5 estrelas

In my experience everything was…

In my experience everything was explained well

15 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Lynn,
We're happy to hear that everything was explained well. Thank you for your positive feedback; we appreciate it.
Shannen

Avaliado com 5 de um total de 5 estrelas

Simply super service

I got an excellent, almost unbelievable deal online. I initially contacted Motorpoint to check the details. I found myself talking to a lovely lady who answered all my questions politely, leaving me stunned. She said while you think I will give you a trade in price for your car. I didn't have to think I immediately bought the car. It was delivered to my local Motorpoint garage where a very polite, helpful sales person guided me through transferring my personal plate, no fuss. All in all, a smooth trouble free transaction. Thank you Motorpoint, I am a very happy cusfomer. A five star service.

14 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Ian,
We're happy to hear that you had such a smooth and trouble-free experience with us. It's great to know that you were pleased with the helpfulness of our team and the ease of transferring your plate. Thank you for your five-star review!
Shannen

Avaliado com 5 de um total de 5 estrelas

Great service.

Never been to a dealer like this as its very relaxed and no pressure to buy anything, most of it was done on Internet and got a great deal on my car.
Would recommend to anyone!!

12 de agosto de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Wayne,
We're happy to hear that you enjoyed the relaxed atmosphere and got a great deal through our online service. Thank you for recommending us!
Shannen

Avaliado com 5 de um total de 5 estrelas

Hassle free buying experience

Hassle free buying experience. No cheesy salesperson giving the hard sell or following you about. My 3rd car from motorpoint and would happily use again.

26 de julho de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Bob,
We're happy to hear that you had a hassle-free buying experience and appreciate your continued business. Thank you for your positive feedback; we value it greatly!
Shannen

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

Outstanding customer service! Dougie made everything stress free and so easy! 100% recommend!

29 de julho de 2025
logotipo da Motorpoint - Edinburgh

Resposta da Motorpoint - Edinburgh

Hi Adam,
We're happy to hear that your experience was stress-free and easy. Thank you for the recommendation; we appreciate your positive feedback!
Shannen

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