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Motorpoint - Ipswich Avaliações 

288
O TrustScore é 4.5 de um total de 5

4,6

West End Road, IP1 2DZ Ipswich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you for a great experience when collecting my new car. I was greeted with a smile and offered a coffee, which made me feel welcome straight away. The handover was very relaxed, with no p... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(288)

6.114 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Made buying a car really easy

Made buying a car really easy. Any issues or concerns were answered and dealt with straight away.

21 de junho de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Matt,

Thank you for your feedback. We are pleased you've has a positive experience. We hope you enjoy the new car.

Avaliado com 5 de um total de 5 estrelas

A more pleasant experience tan I expected

I am not good with cars or technology. Indeed I’m not at all interested in either which is why I was accompanied by someone who was.
Nevertheless Declan addressed himself to me and was very patient not getting exasperated by my ignorance.
Also when I panicked about the vast number of emails sent he calmly dealt with them all.

6 de junho de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hey Robert,
Thank you for your review and your lovely words, I will pass this on to Declan. Enjoy the knew car.

Avaliado com 5 de um total de 5 estrelas

Excellent sales service

Excellent sales service , not pushy, not rushed plenty of opportunity to try without being hurried. Price was good too and very competitive. Trade in value was fair too.

10 de junho de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Ray,

Thank you for taking the time to write a review, I will pass on your kind words to the team. We are pleased to hear you had a good experience.

Avaliado com 4 de um total de 5 estrelas

Patient, informative and attentive!

Cameron at the Ipswich branch was brilliant. Myself and another family were both interested in purchasing a car, he was patient, informative and quick to respond. I had a few issues but they were all dealt with promptly and I am appreciative of the gestures of good will I received.

7 de junho de 2025
Avaliação não solicitada
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Madison,

Thank you for your feedback, I will pass this on to the team. Enjoy the new car.

Avaliado com 5 de um total de 5 estrelas

Ipswich depot

Ipswich depot, the customer service waas amazing, all staff very helpful and made the process very enjoyable

9 de junho de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Phillip,
Thank for your feedback, we are glad you had a positive experience. We hope you enjoy the new car.

Avaliado com 5 de um total de 5 estrelas

Helpful and attentive support with…

Helpful and attentive support with choice of vehicle and explanation.
Collection and after sales info at collection was good too. Helpful staff.

1 de junho de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Ann Maria,
We are delighted you had a good experience, thank you for taking the time to write this review. Enjoy the new car.

Avaliado com 5 de um total de 5 estrelas

I was looking for a car and called into…

I was looking for a car and called into Motorpoint just to see what they had a sales man came out and pointed me in the right direction this was no pressure sale l was very impressed and ended up picking up my new car a week later very good service 5star

29 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Brian,
we are pleased to hear you've has a good experience. Thank you for taking the time to leave a review, I will pass on your lovely comments to the team. Enjoy the new car.

Avaliado com 5 de um total de 5 estrelas

all the staff at ipswich were really…

all the staff at ipswich were really helpful and made my car purchase as easy as possible.

26 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Johnathan,

Thank you for your review, we are very pleased to hear about your experience. We hope you enjoy your new car.

Avaliado com 5 de um total de 5 estrelas

The representative (Zac)

The representative (Zac)
who dealt with us was friendly, helpful and did an excellent job. Though clearly having to deal with others he did so professionally and we never felt we were not being his focus.
However an earlier phone conversation about a test drive was a much less positive experience ( not with Zac)

26 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi,
Thank you for your feedback, I will pass this on to the team.

Avaliado com 5 de um total de 5 estrelas

Great Service

Having decided it was time to buy a car I visited Motorpoint for the first time, throughout the process the staff were helpful and made sure that my requirements were met. I did not feel that I was under any pressure to buy. After chosing what make and model of vehicle I wanted and after test driving models at the Ipswich showroom the arrangement to have another spec of the car delivered to Ipswich, where after a test drive it I decided it was the vehicle I wanted. The process for the sale and to arrange collection and payment were hassel free . I would definately use them again in the future.

8 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi John,
Thank you for writing a review and for your lovely comments, i will pass this on to the team. We are pleased you have had a positive experience. Thank you again and we hope you enjoy the new car.

Avaliado com 5 de um total de 5 estrelas

Impressive and quick from Motorpoint…

Impressive and quick from Motorpoint Ipswich. Really lovely people who helped me find the right car for me whilst understanding my budget restrictions. Was quick and painless.

16 de maio de 2025
Avaliação não solicitada
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Ben,

We are please you had a good experience, I will pass on your lovely comments to the staff. Thank you for taking the time to write a review.

Avaliado com 5 de um total de 5 estrelas

Professional team at Ipswich

Professional team at Ipswich

8 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Doug,

Thank you for leaving a review, we are pleased to hear you had a positive experience. We hope you are enjoying the new car.

Avaliado com 5 de um total de 5 estrelas

Great customer service and after care

Everything , from start to finish excellant service throughout . Must give a shout out to Tom ,Sheri and Declan who were exceptional .
WELL DONE at the Ipswich branch

8 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Kristina,
We are so pleased you had a good experience, thank you for taking the time to leave a review. I will inform the team of you lovely comments. We hope you are enjoying the new car.

Avaliado com 4 de um total de 5 estrelas

Friendly service and good vehicles

Friendly service and good vehicles
One downside was a lack of communication which left me chasing up progress.

8 de maio de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi David,
We are pleased you are happy with our service, thank you for your feedback i will pass this on to the team.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, took time to explain every step, very polite and accommodating, thank you so much I’m very satisfied and happy with the help-service given

26 de abril de 2025
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Maria, We are pleased to hear about you experience. Thank you for taking the time and leaving a review and for your very kind words.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very friendly and a great value for money, I would definitely recommend

14 de abril de 2025
Avaliação não solicitada
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Thank you for you feedback, we are pleased to hear about you experience and really appreciate you're lovely comments.

Avaliado com 1 de um total de 5 estrelas

I bought a car from you in October had…

I bought a car from you in October had a few things need doing to the car rang the you at least three time and no one got back to me so I had to go to mercedes to get it seen to

30 de outubro de 2024
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Anastasis,
Thank you for taking the time to give us your feedback. We are sorry you are having this experience.
Please contact us on 01332426351 if you would like to discuss this further.

Avaliado com 5 de um total de 5 estrelas

Ive had an overall decent experience…

Ive had an overall decent experience with Motorpoint. Sales wasnt pressured… got a really low mileage car… in excellent condition… traded mine for a decent price… took a few times to get through to get my £250 V5 deposit back… but when i got through it was dealt with quickly and efficiently. So cant grumble. Deffo better experience than main dealers ive had experience of in recent years..

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Lolly,
Thank you for your comment, this will be fed back to the team. We are glad you had a overall good experience.

Avaliado com 1 de um total de 5 estrelas

Unfortunately I have brought a car and…

Unfortunately I have brought a car and I have to pay for work on the car already I’ve had the car for 7 months and they can’t provide me with evidence of any service on the car even though I asked about this and was advised that it was logged on the MG website. I’ve spoken to 3 customer service representatives and I am no further forward. I’ve spoken to Ipswich and the manager wasn’t very helpful they have had my money but don’t want to respond to me

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Motorpoint - Ipswich

Resposta da Motorpoint - Ipswich

Hi Paul,
Thank you for your feedback. We are sorry you had this experience. Please contact us on 01473905647 if you would like to discuss this further.

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