Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a... Ver mais
A empresa respondeu
Very helpful staff, explained what I was looking for and they found a car like for like and within my price range. More than pleased with the staff and would recommend Motorpoint to anyone looking for... Ver mais
A empresa respondeu
Zac & Gabe were extremely helpful and provided great customer service . They made it a smooth and easy process start to finish. I was able to drive away same day. Can’t fault a single thing, having ex... Ver mais
A empresa respondeu
Overall the experience wasn’t too bad, the deal was ok and we were looked after fairly well. Don’t by extended warranty for more than a year however! We bought ours for 4 years at over £1000 after... Ver mais
A empresa respondeu
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Escrito pela empresa

Browse thousands of quality cars today.

3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Reino Unido

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A seamless process from reserving my vehicle on the website to part-exchanging and picking up my new car in the store. The team in store were very friendly and attentive.

Resposta da Motorpoint - Norwich
Motorpoint made purchasing a car easy from beginning to end. The whole process was simple and stress free.

Resposta da Motorpoint - Norwich
Outstanding experience selling my car at Motorpoint Norwich. Abbi was absolutely fantastic – she made the entire process incredibly quick and painless. I was in and out within 30 minutes, and she expertly answered all my questions. I definitely look forward to buying and selling with Motorpoint again!

Resposta da Motorpoint - Norwich
Tony was great told him what I needed and he showed the best way to acheive it
The car is great like new

Resposta da Motorpoint - Norwich
Firstly for YEARS I have only bought from a main dealer always a bit worried about car supermarkets.
BUT NO NEED TO WORRY : Tom Mcleod our sales guy was just brilliant and knew his stuff. We weren't hounded or followed around. We said what we thought we wanted and were not disappointed in fact spoilt for choice. So we are Now proud owners of a Tuscon Premium - grey with sparkles lol, heated seats front and back and heated steering wheel and a dash to die for, still playing with it lol. Tom's boss Jack was also a really nice chap. Abbi from customer services also absolutely lovely. Thank you all again for a great experience and by the way the coffee is great.

Resposta da Motorpoint - Norwich
Friendly done everything possible helpful
Car was not ready at collection time

Resposta da Motorpoint - Norwich
Fabulous customer service. Not pushy. Allowed to look at cars without being followed around or watched. Made to feel welcome. Gave great advice. Listened to our needs. Have gone above & beyond with a minor fault (rear washer blocked) to the car found during prep.

Resposta da Motorpoint - Norwich
Very good selection of good quality cars. Staff are brilliant, in particular Thomas Macleod who made purchasing my new car a stress free experience. Nothings too much trouble - would definitely recommend to anybody ! Relaxed atmosphere - no pressure to purchase - you even get a cuppa !! Thank you Motorpoint 😁😁

Resposta da Motorpoint - Norwich
Staff were friendly helpful left you to look around without pressure
Good selection of cars
Good prices

Resposta da Motorpoint - Norwich
0The reception was superb.
RGood communication skills, l
Could un
Getting finance was quick.

Resposta da Motorpoint - Norwich
We only intended to visit Motorpoint Norwich just to have a look around. However, we saw a car we liked and were helped by several people at the branch. Big shout-out to James, Tony and Ellis who were very helpful and honest about the car.
We found the prices to be very reasonable as well.

Resposta da Motorpoint - Norwich
We were very well looked after by Thomas he was polite professional and efficient he guided us through the process at every step communication was on point keeping us informed but we did not feel hassled
The paperwork was done with minimal fuss and explained at every step

Resposta da Motorpoint - Norwich
Buying my son’s first car couldn’t have been easier. Motorpoint has lots of cars to look over, they allowed my son to sit in them (he isn’t quite 17 yet), to get a feel for what they were like. Ellis could not have been more helpful getting keys, explaining the cars, insurance groups etc.,. No hard sell which is so important to me, I hate salesman with a passion but none of that here. Ellis then spent time finding the right car in the colour my son wanted. He had it transported and then collected. They process for buying could not have been easier, my husband test drove it and the car was immaculate, if it hadn’t been they would have been happy for us to walk away. Motorpoint will definitely be our go to in the future and we will be asking for Ellis at the Norwich branch.

Resposta da Motorpoint - Norwich

Resposta da Motorpoint - Norwich
I visited motorpoint Norwich June 25, i travelled from the midlands to view a car, I have always had bad experiences with car style supermarkets but motopojnt has changed my perception drastically. The staff at the Norwich branch were friendly, not pushy at all, we were offered drinks immediately and best of all allowed to test drive the car with no salesman man dictating to us . The car had sold itself to me before I got to the branch but the overall experience just made my
Purchase even better . To top it off I had to visit the Coventry branch to organise some work to be completed on my car and found the staff there just the same . From my experiences so far I would recommend these two motorpoint branches , I sincerely hope this review gets noted by senior management as well and the staff get the recognition they deserve. Thank you Tony and Abi .

Resposta da Motorpoint - Norwich
Good customer service; wide range of vehicles; not pushy; patiently answered many questions. Very helpful!

Resposta da Motorpoint - Norwich
This is the second time I have purchased a car from motorpoint and both times the exercise run very smoothly. I was given all the information I needed and from my initial enquiry to when I collected my new car I cannot fault the service I received from this very professional company

Resposta da Motorpoint - Norwich
Arrived after speaking to lewis the previous Day .Purchased a New Car after arranging Car Tax and insurance and having the Car Valeted and was on my way Home 2 hours later .Quick and easy .

Resposta da Motorpoint - Norwich
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.