Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... Ver mais
A empresa respondeu

Edgerley Drain Road, PE1 5NL Peterborough, Cambridgeshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... Ver mais
A empresa respondeu
This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... Ver mais
A empresa respondeu
5* for the car, condition and price. 1* deducted for the complete lack of after sales service. Two simple ( but important) questions were asked by phone and by email, absolutely no response, very dis... Ver mais
A empresa respondeu
We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appoi... Ver mais
A empresa respondeu
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Escrito pela empresa

Browse thousands of quality cars today.

Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, Reino Unido

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased with the service given no pressure selling had time for yoi

Resposta da Motorpoint - Peterborough
Was good all round from beginning to end end

Resposta da Motorpoint - Peterborough
Very friendly staff. Put under no pressure to purchase. Just two things to improve would be like for like fuel on collection day plus a free set of car mats as a thank you for purchasing!

Resposta da Motorpoint - Peterborough
I purchased am mg3 from the Peterborough site of motorpoint on 8th June, Ella symonds was very knowledgeable, extremely helpful and gave excellent customer service, the whole appointment was a pleasurable experience, i was also very happy with the price and their attention to detail, i would highly recommend a visit there, love my new car, thank you Ella xxx

Resposta da Motorpoint - Peterborough
Ordered my vehicle from another branch to view cost £199 would have been happy if it was refunded on purchasing the vehicle.
On viewing the Car I was pleased with the way it was presented to me.
And the overall cost of the vehicle was very favourable to purchasing from a Subaru dealership or any other garage with the same year or model on there forecourts.
Although my pick up day coincided with a very busy showroom I was very happy with the handover of ownership.
A big thank you to Jake who was very helpful and professional.
Overall I'm delighted with my purchase and understand why Motorpoint is so busy .
Well done and thank you .

Resposta da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough
Dawid was amazing helping me purchase my new car. It made the whole experience even more exciting as he was so lovely- thank you Dawid!!

Resposta da Motorpoint - Peterborough
Probably my 8th car from them, always great value and never any issues.
Very good service from Kelvin

Resposta da Motorpoint - Peterborough
So easy to do business with bought a New car on line paid for it and agreed trade in etc had a collection time slot and within 30 minutes was driving away
Unbeatable experience in my opinion

Resposta da Motorpoint - Peterborough
So motorpoint will sell you a car. You request the paint coating at a cost of 400 pounds. The cleaning department apply the coating and mess it up. You give them chances to rectify the error and they make it worse. They also don’t mask trims and mess them up also. You raise this and you are told that this is within motorpoint quality even though the prep area have messed up. Then you talk to the manager of the site and he says we are not going to rectify our issue as he didn’t take the prep managers conclusion he said that’s his opinion. You then want to raise a complaint and they say well the site manager said no so that is as far as we can take it. So word of caution never pay for the additional paint protection if you don’t want issues if it’s not applied properly. Motorpoint were good when they wanted to sell the car. But the after sales is not good. And they. Any even put a number plate on straight after multiple times I ended up doing it myself

Resposta da Motorpoint - Peterborough
Easy process from start to finish, good quality vehicle, as described and at a good price

Resposta da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough
I’ve bought cars from Motorpoint in the past and never had a bad experience
Very well mannered sales persons

Resposta da Motorpoint - Peterborough
Motorpoint offered me £2100 part exchange for my car. I had described the condition of the car honestly to them. Once I arrived at the showroom they changed their offer to £1300. I declined to do business with them and they immediately offered me £1500. I again declined and 3 hours later they called and offered a further £100. Even with that revised price it was still £500 below the price I agreed. I would not recommend doing a part exchange with Motorpoint.

Resposta da Motorpoint - Peterborough
We travelled from Rochester, Kent to Peterborough with my wife and son specifically to view a Ford Fiesta ST-3 that we had reserved.
The car itself drove well, but we left disappointed because several things we saw in person did not match our expectations from the advert and the information available beforehand.
The advert photos showed Michelin tyres, but when we inspected the vehicle it had different front tyres fitted. While the replacement tyres may be perfectly acceptable, we expected the vehicle to match the photos we had travelled to see.
The original front floor mats were also missing.
We spent considerable time asking questions about the vehicle's history, ownership changes, service history and tyre changes. Unfortunately, the salesperson was unable to provide satisfactory answers to many of our concerns and repeatedly stated that the price was fixed with no flexibility at all.
For a vehicle costing nearly £17,000, we expected clearer answers regarding:
* Ownership history
* Service history
* Tyre changes
* Differences between the advert photos and the actual vehicle
We completed our own HPI checks, inspected the vehicle thoroughly and carried out a test drive, but ultimately did not have enough confidence in the overall history and presentation of the vehicle to proceed.
The journey from Kent took up most of our day, and we left feeling that more accurate information and better preparation before our visit would have saved everyone time.
I appreciate that other buyers may be satisfied, but unfortunately this particular experience did not meet our expectations.

Resposta da Motorpoint - Peterborough
As usual, the staff at Motorpoint Peterborough were very helpful and knowledgeable during my visit, all questions answered and explanations given. Overall a very pleasing visit, and we came away satisfied with the vehicle we purchased.

Resposta da Motorpoint - Peterborough
Easy to look at & test drive cars. Lots of friendly staff to help. First class👍

Resposta da Motorpoint - Peterborough
We went into Motorpoint on Monday 25th May, put a deposit down late morning and the car was ready to drive away a few hours later. Jamie was a great help and answered all the questions I had and made it an easy purchase

Resposta da Motorpoint - Peterborough
The customer service I received from the moment I walked through the door was brilliant. Although I was disappointed to have issues with my car battery on the same day I collected the car, I appreciate that things do go wrong, and the prompt way the issues were dealt with was first class.
I would definitely recommend Motorpoint Peterborough to family and friends.
Sophie was so patient and helpful, thank you. I’m sorry, I don’t remember the name of the lovely guy who helped complete the sale, but he was really helpful and friendly too.

Resposta da Motorpoint - Peterborough
Great service from Nathan was really helpful with selling the car will come back again

Resposta da Motorpoint - Peterborough
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.