Banner for Motorpoint - Peterborough

Motorpoint - Peterborough Avaliações 

1.090
O TrustScore é 4.5 de um total de 5

4,6

Edgerley Drain Road, PE1 5NL Peterborough, Cambridgeshire, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

5* for the car, condition and price. 1* deducted for the complete lack of after sales service. Two simple ( but important) questions were asked by phone and by email, absolutely no response, very dis... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have recently changed our car and needed to sell our current car. We checked the usual places (Car Wow, Motorway, We Buy Any Car, etc) and Motorpoint offered the best price online. Booked our appoi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, Reino Unido

  • 01733 821832
Promotion box for Motorpoint - Peterborough

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.090)

5.945 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Very friendly staff

Very friendly staff. Put under no pressure to purchase. Just two things to improve would be like for like fuel on collection day plus a free set of car mats as a thank you for purchasing!

8 de junho de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Hi Danny thank you for your lovely review! We’re glad you felt comfortable and well looked after by the team. We really appreciate your suggestions too and will take these on board. Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

I purchased am mg3 from the…

I purchased am mg3 from the Peterborough site of motorpoint on 8th June, Ella symonds was very knowledgeable, extremely helpful and gave excellent customer service, the whole appointment was a pleasurable experience, i was also very happy with the price and their attention to detail, i would highly recommend a visit there, love my new car, thank you Ella xxx

8 de junho de 2026
Avaliação não solicitada
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you so much for your fantastic review Susan. We’re delighted to hear how pleased you are with your MG3 and that Ella provided such knowledgeable and helpful service, she’ll be thrilled to see your kind words!

Avaliado com 5 de um total de 5 estrelas

I recommend Motorpoint , very happy with my new to me car.…

Ordered my vehicle from another branch to view cost £199 would have been happy if it was refunded on purchasing the vehicle.
On viewing the Car I was pleased with the way it was presented to me.
And the overall cost of the vehicle was very favourable to purchasing from a Subaru dealership or any other garage with the same year or model on there forecourts.
Although my pick up day coincided with a very busy showroom I was very happy with the handover of ownership.
A big thank you to Jake who was very helpful and professional.
Overall I'm delighted with my purchase and understand why Motorpoint is so busy .
Well done and thank you .

2 de junho de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

We’re really pleased you were happy with the vehicle and we appreciate your feedback regarding the transfer fee, this is useful for us to review. It’s fantastic to hear Jake looked after you so well and we'll be sure to pass on the feedback. We hope you continue to enjoy your new car, and thanks again for choosing Motorpoint!

Avaliado com 5 de um total de 5 estrelas

Dawid was amazing helping me purchase…

Dawid was amazing helping me purchase my new car. It made the whole experience even more exciting as he was so lovely- thank you Dawid!!

1 de junho de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for your wonderful review Carys! We’re so pleased to hear Dawid made your car-buying experience enjoyable and we'll be sure to pass on your kind words!

Avaliado com 5 de um total de 5 estrelas

Probably my 8th car from them

Probably my 8th car from them, always great value and never any issues.
Very good service from Kelvin

4 de junho de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for choosing Motorpoint again! We’re delighted to hear you’ve always found great value and had smooth experiences with us. It’s also great to know Kelvin provided very good service, he’ll really appreciate the mention. Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

So easy to do business with bought a…

So easy to do business with bought a New car on line paid for it and agreed trade in etc had a collection time slot and within 30 minutes was driving away
Unbeatable experience in my opinion

4 de junho de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Hi Barry, we’re so pleased to hear how quick and easy the whole process was for you, thank you for choosing Motorpoint and enjoy the new car!

Avaliado com 1 de um total de 5 estrelas

Be carefull

So motorpoint will sell you a car. You request the paint coating at a cost of 400 pounds. The cleaning department apply the coating and mess it up. You give them chances to rectify the error and they make it worse. They also don’t mask trims and mess them up also. You raise this and you are told that this is within motorpoint quality even though the prep area have messed up. Then you talk to the manager of the site and he says we are not going to rectify our issue as he didn’t take the prep managers conclusion he said that’s his opinion. You then want to raise a complaint and they say well the site manager said no so that is as far as we can take it. So word of caution never pay for the additional paint protection if you don’t want issues if it’s not applied properly. Motorpoint were good when they wanted to sell the car. But the after sales is not good. And they. Any even put a number plate on straight after multiple times I ended up doing it myself

4 de maio de 2026
Avaliação não solicitada
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations on this occasion. We take comments like this seriously and will ensure your concerns are reviewed internally.

Avaliado com 5 de um total de 5 estrelas

Easy process from start to finish

Easy process from start to finish, good quality vehicle, as described and at a good price

27 de maio de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Hi Simon, we’re delighted to hear you found the process easy and were pleased with the quality and value of your vehicle. Enjoy your new car!

Avaliado com 5 de um total de 5 estrelas

Excellent

Relaxed car shopping, amazing sales staff, very happy.

30 de maio de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for taking the time to leave a review Vanessa, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

I’ve bought cars from Motorpoint in the…

I’ve bought cars from Motorpoint in the past and never had a bad experience
Very well mannered sales persons

1 de junho de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

We're pleased to hear our team could assist you, thank you for continuing to use Motorpoint!

Avaliado com 1 de um total de 5 estrelas

Motorpoint offered me £2100 part…

Motorpoint offered me £2100 part exchange for my car. I had described the condition of the car honestly to them. Once I arrived at the showroom they changed their offer to £1300. I declined to do business with them and they immediately offered me £1500. I again declined and 3 hours later they called and offered a further £100. Even with that revised price it was still £500 below the price I agreed. I would not recommend doing a part exchange with Motorpoint.

2 de junho de 2026
Avaliação não solicitada
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for your feedback Jean, we’re sorry to hear about your experience. Our initial quotes are subject to an in-person appraisal, but we recognise disappointment & we appreciate you raising this. We will share your feedback with the team.

Avaliado com 1 de um total de 5 estrelas

Long Journey, Unanswered Questions and Disappointing Experience

We travelled from Rochester, Kent to Peterborough with my wife and son specifically to view a Ford Fiesta ST-3 that we had reserved.

The car itself drove well, but we left disappointed because several things we saw in person did not match our expectations from the advert and the information available beforehand.

The advert photos showed Michelin tyres, but when we inspected the vehicle it had different front tyres fitted. While the replacement tyres may be perfectly acceptable, we expected the vehicle to match the photos we had travelled to see.

The original front floor mats were also missing.

We spent considerable time asking questions about the vehicle's history, ownership changes, service history and tyre changes. Unfortunately, the salesperson was unable to provide satisfactory answers to many of our concerns and repeatedly stated that the price was fixed with no flexibility at all.

For a vehicle costing nearly £17,000, we expected clearer answers regarding:

* Ownership history
* Service history
* Tyre changes
* Differences between the advert photos and the actual vehicle

We completed our own HPI checks, inspected the vehicle thoroughly and carried out a test drive, but ultimately did not have enough confidence in the overall history and presentation of the vehicle to proceed.

The journey from Kent took up most of our day, and we left feeling that more accurate information and better preparation before our visit would have saved everyone time.

I appreciate that other buyers may be satisfied, but unfortunately this particular experience did not meet our expectations.

2 de junho de 2026
Avaliação não solicitada
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for taking the time to share your feedback Raman. We’re sorry to hear that, following your visit, the vehicle did not fully meet your expectations. We appreciate the points you’ve raised & they have been noted and will be shared internally for review. Thank you again for your feedback and for visiting us.

Avaliado com 5 de um total de 5 estrelas

As usual

As usual, the staff at Motorpoint Peterborough were very helpful and knowledgeable during my visit, all questions answered and explanations given. Overall a very pleasing visit, and we came away satisfied with the vehicle we purchased.

28 de maio de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Hi John, thank you for your review! We're so pleased we could help you find your new car!

Avaliado com 5 de um total de 5 estrelas

Easy to look at & test drive cars

Easy to look at & test drive cars. Lots of friendly staff to help. First class👍

22 de maio de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Hi Tim, thanks so much for taking the time to leave a review, we'll be sure to pass the feedback onto the team!

Avaliado com 5 de um total de 5 estrelas

We went into Motorpoint on Monday 25th…

We went into Motorpoint on Monday 25th May, put a deposit down late morning and the car was ready to drive away a few hours later. Jamie was a great help and answered all the questions I had and made it an easy purchase

27 de maio de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Hi Jack, we really appreciate you taking the time to leave a review and let us know about your experience with Jamie, we'll be sure to let him know. Enjoy the new car!

Avaliado com 5 de um total de 5 estrelas

The customer service I received from Motorpoint Peterborough

The customer service I received from the moment I walked through the door was brilliant. Although I was disappointed to have issues with my car battery on the same day I collected the car, I appreciate that things do go wrong, and the prompt way the issues were dealt with was first class.
I would definitely recommend Motorpoint Peterborough to family and friends.
Sophie was so patient and helpful, thank you. I’m sorry, I don’t remember the name of the lovely guy who helped complete the sale, but he was really helpful and friendly too.

21 de maio de 2026
logotipo da Motorpoint - Peterborough

Resposta da Motorpoint - Peterborough

Thank you for your kind review Julie! We’re so pleased to hear you had a great experience with our team, especially Sophie. We’re also glad the battery issue was resolved quickly. Your recommendation means a lot to us!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais