Banner for Motorpoint - Swansea

Motorpoint - Swansea Avaliações 

863
O TrustScore é 4.5 de um total de 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

zero communication when trying to contact aftersales. cannot fault Keiron when attending store was helpful but when tried to ring store after a few days frustrated being on phone for at least 30mins... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Reino Unido

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

863 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(863)

6.265 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Second car bought from Motorpoint

Second car bought from Motorpoint, friendly staff with no pressure to make instant decisions, being able to take your time looking around the cars, take extras etc which makes the whole process a joy. Would definitely use again.

14 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your continued support and are so glad you enjoyed your car buying experience with our friendly staff and relaxed atmosphere. Thank you for the positive feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience buying my seat leon my…

I had a fantastic experience buying my seat leon from Jodie Poland at motorpoint swansea from the moment I walked in, they were professional, patient with my questions, and never made me feel pressured will definitely be buying from there in the future Highly recommend!"

20 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you had a fantastic experience purchasing your vehicle. We appreciate your kind words regarding our team's professionalism and patience. Thank you for the recommendation; we look forward to assisting you in the future!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, smooth hassle free process for purchasing.

21 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We are happy to hear that your purchasing experience was smooth and hassle-free. Thank you for your helpful feedback!

Thank you
Motorpoint

Avaliado com 4 de um total de 5 estrelas

The sales team were very helpful and…

The sales team were very helpful and went through everything we needed to know only problem i have is i asked if they could sort out the wipers as they were dry and vibration on the windscreen told it was sorted but once it raind the noise and vibration was still there

14 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your feedback and are happy the sales team was helpful. We're sorry the wiper issue wasn't resolved to your satisfaction. We'll look into why this wasn't corrected properly. Thanks for bringing this to our attention.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service from Ben

Brilliant customer service from Ben! Gave me time to decide a was not pressing at any point to close the sale. This filled me with confidence in making my decision. Ben was very helpful and provided me with all information I needed. My new car is like a dream! Best car I ever had. Thank you Ben and Motorpoint Swansea!

18 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear you received brilliant customer service and felt confident in your decision. It is great to know you are enjoying your new car! Thank you for your positive feedback.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Excellent

Service received was excellent

18 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're glad you found our service excellent. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Motorpoint

Avaliado com 4 de um total de 5 estrelas

Good value car

The car we wanted at a fair price.

18 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you found the car you wanted at a price that felt right. Thanks for your feedback.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very good experience from the start.

Very good experience from beginning to end. No pushy sales talk, they give you space and time to browse and when you are ready give answers to your questions. Plenty of choice and quality cars. No hassle, and straightforward answers to your questions.

17 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you had a positive experience! It's great to know that you appreciated the relaxed atmosphere and helpful answers. Thank you for your positive feedback!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

very helpful and willing to find what i…

very helpful and willing to find what i wanted and answered all my questions keep the good work up

16 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that we could find what you wanted and answer all your questions. We appreciate your positive feedback and will keep up the good work!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Kiran and Reece were great

Swansea Motorpoint have lovely staff. Kiran Anthony and Reece Aylott were friendly, patient and respectful, answering all my questions and helping me through the process when I part exchanged my car. I never felt rushed or pressured. They are both a credit to the company, giving excellent customer service. No need to go anywhere else. Happy with my new car too!

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you found our staff friendly, patient, and respectful. It's great to know they answered your questions and helped you through the process. We appreciate your positive feedback and are glad you're happy with your new car!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Great bunch of staff

Great bunch of staff
They were never in your face
Nothing was any problem for them
Explained everything about the vehicle on the test drive and before you took it away
Plus they have a lovely hot chocolate machine there

10 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your positive feedback. We're happy to hear that our staff made your experience great by being helpful and informative, and that you enjoyed the hot chocolate!

Thank you
Motorpoint

Avaliado com 4 de um total de 5 estrelas

Good selection of cars,polite…

Good selection of cars,polite staff,made buying my car easy

15 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate your kind words! We're happy we could provide a great selection and make buying your car easy with our polite staff.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Found the vehicle I was interested in…

Found the vehicle I was interested in buying. Had a good part exchange deal and had Joe Helliwell looking after me while going through the purchase he was a great character.

11 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy you found the vehicle you wanted and had a good experience with your part exchange. We appreciate your positive comments about the assistance you received during your purchase.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

I recently purchased a car from…

I recently purchased a car from Motorpoint and had a fantastic experience. The staff was incredibly helpful and never made me feel pressured. They were very transparent about the pricing and made the paperwork process seamless. The car was exactly as described and delivered in pristine condition. Highly recommend them for anyone looking for a stress-free purchase!".

6 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you had a fantastic car-buying experience with us. It's great to know our staff was helpful, transparent, and made the process seamless. We appreciate your recommendation!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience! Collected a used car today from Motorpoint Swansea. We were greeted at the door by Reece who was very natural and welcoming. He took us to see the vehicle (as we had reserved it on-line) and gave us plenty of time to fully inspect it - during which time he made us a lovely cup of tea. Reece then encouraged us to test drive the vehicle to ensure we were 100% certain it was the car for us. Time was at an essence as the car needed to be taxed at the post office, but Reece managed to get to the post office in his own vehicle in time before it closed. We have purchased many cars over the years, but this was the best experience we have had so far. Reece is a credit to Motorpoint Swansea and we wish him well in his progression with the company. Also we must say all of the employees that we came into contact with were very pleasant. Well done Motorpoint Swansea. Vin & Sandra

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you had such a positive experience collecting your car. It's great to know that the team made you feel welcome and assisted you so well. We appreciate your kind words and thank you for your feedback.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Whole experience was easy with no…

Whole experience was easy with no pressure.

3 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're glad you found your experience easy and stress-free. Thank you for your positive feedback; we appreciate it.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Happy with service & car

Happy with service , reasonable price
Would use again

1 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We appreciate you sharing your positive experience with us. We're happy you were satisfied with our service and price!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very happy with the experience

We was met by a gentleman called Jack who was very helpful, he listened to what I was looking for, showed us where the cars I wanted to see were, let us look around them without no pressure, let me take the 1 I liked out for a test ride, then when we got back he gave a reasonable part exchange for my car due to the age and mileage which then let me purchase the new car, they even done checks over the car and I was able to drive home in the new car the same day, I would highly recommend and would use again when im looking to change

6 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy to hear that you had such a positive experience! It's great to know that you felt supported throughout the process, from exploring options to driving away in your new car the same day. We appreciate your recommendation and look forward to assisting you again in the future.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very smooth process from start to…

Very smooth process from start to finish. No hard sell, given time to browse at our pace and then fully explained the options etc when we wanted more information. The whole process took 2 days from identifying the car to driving it away. Would definitely recommend to anyone.

5 de fevereiro de 2026
logotipo da Motorpoint - Swansea

Resposta da Motorpoint - Swansea

We're happy you found the process smooth and appreciated the relaxed browsing experience. It's great to hear the options were fully explained and the quick turnaround met your needs. Thank you for recommending us!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais