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MotorpointAvaliações 

28.533
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Ver mais

Avaliado com 5 de um total de 5 estrelas

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had... Ver mais

Avaliado com 5 de um total de 5 estrelas

On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Ver mais

Avaliado com 3 de um total de 5 estrelas

Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Revendedora de carros usados

Escrito pela empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito pela empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informações de contato

Promotion box for Motorpoint

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

29 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(28.533)

5.919 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was looking for a used car and went…

I was looking for a used car and went to motorpoint in Oldbury I met Jackie the salesman who was amazing throughout the whole process he was very friendly as was the rest of the team I had decided on a 2024 Toyota Aygo X and Jackie explained about the car and deals including the warranty available while a colleague told me about PSP scheme I was then offered a test drive and collected the car the next day so the whole experience was amazing and I would recommend Motorpoint to anyone

20 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Good quick service .

Good quick service .
Nice people to deal with .

20 de abril de 2026
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Resposta da Motorpoint

We appreciate you taking the time to leave us a review! We're so glad you found our service to be quick and that our team was nice to deal with.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25 de abril de 2026
Avaliação não solicitada
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Resposta da Motorpoint

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Helpful staff ensured a pleasant…

Helpful staff ensured a pleasant shopping experience

21 de junho de 2026
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Resposta da Motorpoint

We appreciate you taking the time to leave us a review. We're so glad to hear that our team's helpfulness contributed to your pleasant shopping experience!

Thank you
Motorpoint Newport

Avaliado com 5 de um total de 5 estrelas

Very good and friendly

Very good and friendly

26 de junho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

We are so pleased to hear that you found our service to be very good and friendly. Thank you for your positive feedback.

Thank you
Motorpoint

Avaliado com 3 de um total de 5 estrelas

Everything was good but 2 points I…

Everything was good but 2 points I would like to highlight.
1) There was a very small point out on the right front bumper. I asked one rep and he said that They would touch up the paint but the sales lady called someone and siad that it can not be done.
2) The least courtesy should be have paper floor mats to cover the shoes.
I bought an £11,500 car from Motorpoint and they didn't even wash the car and put even paper floor mats before delievering. They just wiped it down. I found this to be extremely unprofessional. Sales experience was good but these small things made me uneay.

19 de junho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

Thank you for your feedback, we’re pleased to hear you had a positive sales experience overall. We’re sorry to learn that certain aspects of the vehicle presentation did not meet your expectations. We appreciate you highlighting these points and will ensure your comments are shared with the relevant team for review.

Avaliado com 1 de um total de 5 estrelas

As soon as I picked up the car and took…

As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint

13 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Motorpoint Motherwell

Sold my car to Motorpoint in Motherwell, I was offered an initial price based on the information. I was some was sceptical and even though I had an appointment to sell the car, I was prepared not to go through with the deal. Having previously dealt with WBAC, I expecting the same tactic - basically wanting a showroom condition car for the price they quoted. To be fair, Stuart at Motherwell was honest from the start and the price agreed was only a few £ less that the internet price and that was simply because of the additional miles.

The paperwork and handover was smooth and the money was in my bank within 15mins along with a confirmation from the DVLA to say I was no longer the registered keeper of the vehcle.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Motorpoint

The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Insist all details are checked!

After having all the details checked manually, including the mileage, specifications, battery health and first registration we went to collect this MG ZS EV reg HW73NNB
We are lucky that we insisted on a copy of the battery health report - this was showing 87% not 95% which for a car just 2 years old is significant degradation and only 120 miles range showing when fully charged. They have relisted without updating the correct battery health. AVOID!

27 de junho de 2026
Avaliação não solicitada
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Resposta da Motorpoint

Thank you for your review. I am truly sorry to hear about your disappointment regarding the battery health of the vehicle. We understand your concerns and appreciate you bringing this to our attention.

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

10/10 Experience

Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.

19 de junho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

We're so happy to hear you had such a positive experience with us and found our team member helpful throughout the process. We appreciate your recommendation!

Thank you
Motorpoint

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. Friendly, courteous and knowledgeable team.

15 de junho de 2026
logotipo da Motorpoint

Resposta da Motorpoint

Thank you for the great feedback Susan! We'll be happy to let the team know

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