Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Ver mais
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Ver mais
quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little... Ver mais
Detalhes da empresa
Sobre Mountain Dog
Escrito pela empresa
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Informações de contato
17 Endeavour Park, NE231XA, Cramlington, Reino Unido
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dog booties
Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again. To my surprise, he makes no attempt to get them off, so they must be comfortable too. Thoroughly recommended.
Super fast delivery
Super fast delivery, well packaged and updated throughout the delivery process
Excellent and secure harness
Very pleased with the harness which I bought for my escapologist Parson Russell. It does what is promised and I can now walk her with confidence
Mountain Dog honours their lifetime warranty and more
A true test of a company's customer service is what happens when you ask them to honour their warranty. I had purchased two Mountain Dog hands-free leashes over four years ago. They survived everything life threw at them, from being chewed to being dragged along the ground. The rope and the heat seal over the rope ends survived it all. But eventually the springs in the metal clips gave out. So I contacted the company and asked if they could replace the clips. I had to send in the leashes, and sure enough, they sent them back with brand new clips and heat seals. And BONUS they sent us a new leash FOR FREE! Mountain Dog really does honour their lifetime warranty on leashes, and they go above and beyond, with personable, friendly customer service from a real human that exceeded my expectations.
At last, an excellent online purchase experience
I received prompt email replies to my questions and friendly, detailed advice when choosing a canicross harness for my small border collie. Honestly, I was truly impressed with the standard of service and the harness is indeed just right for my dog. I can certainly recommend Mountain Dog for anyone seeking a running harness for their dog.
Fast despatch and good quality products
Fast despatch and good quality products
nice products quickly dispatched
Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour service the goods weren't delivered until Saturday, but that is a problem with RM not Mountain Dog.
Harness for my Border Terrier
First of all i ordered a medium harness but it was too big around the next so i phoned customer services for advice,they were so helpful and nice.I packed up the medium and returned for size small as soon as they recieved return they sent out the small all sorted within 3 days ,cerntainly use again
Great retailer for high quality gear for dogs
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none and delivery times have always been expedient.
I recently bought some boots for one of my dogs whilst she recovers from an injury, and spoke with Paul(?) who was so helpful when I ordered the wrong size. Someone that not only knows their products, but knows the market and showed empathy and understanding for our situation!
Good quality collar and fast delivery.
Would buy again
Excellent quality,great fit
Excellent quality,great fit(not sure my spinner agrees!) Very quick delivery. Recommend this company.
Came very quickly
Came very quickly
Very well made and strong attachment for leader, has made all the difference attached to leader and harness. Really good website. Ideal for a dog that pulls on leader
Ordered a collar and lead which was…
Ordered a collar and lead which was unfortunately too big, and the sizes available were not going to fit my pooch, with out having a clasp thst didn’t require the collar to go over her head.. no worries though as I ordered another type which is on its way
Quick delivery from these guys and the quality of product is top quality…won’t be going anywhere else for this type of product… I would feedback though that it nigh be nice to have a little padding on the inside of the Ruffwear martingale collars with clasp if possible, just a thought
All good
Thanks
Speedy service and delivery
Ordered a dog harness and it was delivered very quickly. Good well made product
quick delivery and great quality products
quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little even with back legs hoops - still great value product which save me a lot of time drying wet dog after a walk.
I chose the non-stop Glacier Jacket v2…
I chose the non-stop Glacier Jacket v2 in a size 30 (Navy & Blue) and the size is perfect for my 15 month old male Papillon. Jacket is very well made and most importantly does not have velcro fastenings as my dog goes mad with the tearing sound of velcro. It is expensive when delivery, currency exchange and import VAT is added but the quality is maybe best I have seen so overall a great purchase.
Brilliant!
I had been looking for a strong sturdy lead everywhere that had ‘rescue’ on it, I had no luck until I found this website.
I placed an order and got 2 leads that are great quality at a great price.
Communication and delivery was also excellent.
Thank you so much - my first time
ordering from yourselves and will definitely order from again, have also recommended to friends and family.
No issues!
Great re-seller of some of our favourite dog wear brands, always have good deals on, speedy delivery and reliable customer service. Will continue to use!
My dogs love the sports pet footballs
My dogs love the sports pet footballs. They are large strong dogs and the ball is perfect size.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








