FRAME #moveyourframe Avaliações 

165
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love Frame! I have been going to the Hammersmith branch since Feb 2023 and have completed just under 600 classes. I have nothing but good things to say, the staff are helpful and always cheerful, th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Signed up as a member late last year and wanted to cancel my membership, as I wasn’t attending classes. Contacted the membership team 10 days ago and still haven’t heard back, despite sending two foll... Ver mais

Avaliado com 3 de um total de 5 estrelas

Classes are good, I do wish class sizes were smaller at peak times, sometimes it's hard to move comfortably in class or there isn't enough equipment (especially in lifting classes). The bathroom/ch... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Been a member for a year now. As much as I like the studio and classes I asked if I can cancel the membership for the following month due to health and COVID concerns. Couldn't belive they actually sa... Ver mais

Detalhes da empresa

  1. Academia

Informação fornecida por fontes externas variadas

A boutique class-based fitness studio with 7 locations across London. We believe that getting fit shouldn't be a chore! Offering Fitness, Pilates, Barre, Yoga, Dance classes and Personal Training in Shoreditch, Kings Cross, Victoria, Fitzrovia, Hammersmith, Farringdon and Angel. Come and #MoveYourFrame with us!


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

165 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(165)

4 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Fun but getting too full

Frame Farringdon is considered the weakest link of the studios. The cheery front of house staff are GREAT and are a big part of why I've stayed. However the classes are really oversubscribed, and the more Frame takes on new members, the more I'm likely to leave. I don't see how their business model is sustainable unless they expand the physical space.
Some classes are so busy, it forces you to place your yoga mat right in the doorway (dangerous) and literally touching 2 other peoples'. It makes for an unpleasant exercise environment.
Also, I find the instructors hit and miss. Again, some are fantastic - they will talk you through the class, do a proper warm up, not have the music too loud and do a warm down. Most importantly, they'll watch and correct technique. But some of the instructors come across as bored dancers who are just fitting in a class for some extra cash. They won't explain the moves, are clearly parroting the same narrative, don't watch causing some people to get mild injuries, and occasionally promoting their personal side hustles.

I love Frame. I love the staff for the most part. I love the showers and the shampoo. I love the body conditioning classes.

It's just that it's losing what made it special from any other normal gym: there is not enough space, not enough consistency between instructors, and the timetable doesn't seem to evenly distribute the types of classes between days of the week. (Also it really needs an update to its website or app, helping you mark favourites or make notes.)

Hope it can improve.

26 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love!

Love! Only gym that has ever got me off my backside voluntarily :)

26 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience in Frame is excellent

My experience in Frame is excellent. I love all the classes that I attend and the staff are really friendly and helpful. Im taking prenatal yoga and pilates classes and I'm planning to continue after the birth too.
Thank you for being great. 👍

26 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Five Star Frame

For someone who has spent a lifetime in fear of group exercise this place has completely made me do a 180. The best instructors. The loveliest reception staff. The best fitness family to be a part of. Couldn’t recommend frame highly enough.

16 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Frame Hammersmith

Dear Frame team!

This one is for Hammersmith - my local studio and literally my second home!

I wanted to say a massive thank you.

I’ve been coming religiously for a while now and always wanted to express how positively and massively your team and the classes have impacted me and my life.

Coming most mornings in the freezing cold and dark; seeing everyone’s smiling faces, hearing a “Hi Claire!” really makes me feel warm and helps set the tone for my day.

Last week I had a bad situation happen and I sunk into a bit of a dark place for a few days. Today was the first day back in to humanity and I can’t tell you how much better I feel from it - with a class at frame being the first thing I did.

The Hammersmith team have an ability to make people feel noticed and special (even if actually don’t know who they are! 🤣).

Thanks to the reception team there, and instructors: Yaz, Chloe and Molly in particular- the ones who see my sweaty face most days.

Please pass on my biggest thanks!

Xxx

21 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the classes and the instructors

Love the classes and the instructors - very positive and motivating, but understanding that people might have different levels. There are a lot of different classes to choose from and they are all challenging and fun! However, I feel that the towels are not washed properly and showers have moths in Fitzrovia. Overall, it's a great gym that actually makes you want to go and push your limits.

15 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Frame Fitzrovia

I love Frame Fitzrovia, the yoga studio is a little piece of heaven x

3 de janeiro de 2020
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Thank you for the great review ! Heaven is a place on earth and it's in central London :)

Avaliado com 5 de um total de 5 estrelas

Great mix of classes and nice people!

Love the fact I can do pilates, yoga or fitness classes depending on how I'm feeling / what I need. I have mainly been to Hammersmith which is great. Instructors have all be really good and helpful and generally just a really friendly non-intimidating atmosphere.

2 de janeiro de 2020
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Thank you for the great review. We hope to see you soon!

Avaliado com 5 de um total de 5 estrelas

Fun Studio, Great Classes

I’ve always had a tricky relationship with my body and exercise and spent years doing boring, repetitive classes in big chain gyms. Since I joined Frame over a year ago, I’ve loved every class and found myself going for the community and the feeling, instead of forcing myself to exercise and have found myself fitter and stronger along the way. The instructors and staff are all so lovely, and the vibe makes it a great start to my day every morning! Compared to some other studios in London Frame is so inclusive and welcoming, and I don’t feel like I need to have a six pack and head to toe designer gear to have a work out.

28 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Oh you are making us blush! Thanks for the kind words. This is what Frame is all about, making everyone fall in love with moving thier body. x

Avaliado com 5 de um total de 5 estrelas

Amazing studios with an amazing team

I started going to Frame just over two years ago and at that point my relationship with exercise was linked with weight loss etc. but since then I’ve realised how much I enjoy it and much better it makes me feel. Exercising regularly at Frame has got me through some pretty rough times over the past few years and I love that the focus is on moving to make yourself feel better - never about losing weight. The instructors are always fab - as are the front of house team - and there is such a variety of different classes. I cannot recommend Frame highly enough.

27 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Thank you for the kind words! Exercise is for more than just losing weight it's about making you feel better. Lifting moods is our aim, I am glad we have been able to help :)

Avaliado com 5 de um total de 5 estrelas

Frame is EVERYTHING

Frame has truly changed my relationship with exercise. All the classes are fun, innovative, but super hard work that keeps you coming back for more! Becoming a member is the best thing I've done this year, I've tried exercises I never thought I would in a supportive and fun environment. Thanks Frame!

25 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Oh youuuu ☺️ Thanks for the kind words! See you soon. xx

Avaliado com 5 de um total de 5 estrelas

I absolutely love going to Frame

I absolutely love going to Frame. There's such a variety of classes to suit my mood and skill level, and I can easily go to 4 of the different studios so it suits my lifestyle well. The teachers are great at motivating you and keeping things different each class.

It is a little expensive but for me it's so worth it.

23 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Thanks for the lovely 5-star review you star! Our classes are priced as cheaply as we can make them due to resource costing but I am glad you agree that they are worth every penny! We look forward to seeing you back in the studio soon :)

Avaliado com 5 de um total de 5 estrelas

Th best!

The only place that gets me up before half 6 in the morning

22 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

WOW that is ONE hell of a review. We are over the moon that we help people switch off that snooze button in the morning. Thank you.

Avaliado com 5 de um total de 5 estrelas

Frame changed my vision of what could…

Frame changed my vision of what could exercising be and feel.

22 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

YES CAROLINE! This is what we like to hear! Exercise is not a chore and it is our vision to make people realise this. Thank you for your kind words and hopefully we will be seeing you at a studio soon.

Avaliado com 5 de um total de 5 estrelas

All round great

A welcoming, fun and interesting place to work out in whatever way suits you.

22 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

Variety is the spice of life after all! Thanks for your lovely review.

Avaliado com 5 de um total de 5 estrelas

I honestly can’t imagine a better work…

I honestly can’t imagine a better work out experience - everything about Frame is brilliant. From super friendly and helpful reception team to the great facilities, I always look forward to going. Most importantly, the instructors are all amazing - make you feel inspired but not pressured to work hard. I always have the best time and leave smiling.

22 de dezembro de 2019
Avaliação não solicitada
logotipo da FRAME #moveyourframe

Resposta da FRAME #moveyourframe

WAHEYYY having everyone leaving smiling is our goal! Thanks for your amazing review, we pride ourselves on being the super friendly place you can get your endorphin fix from. Come back soon!

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