Movez Ltd Avaliações 

41
•
O TrustScore é 2 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Not only did they damage a lamp, a plant, carry fragile boxes by their corners dragging them but they also left a plant and a box with old family photos from the 1980s of extreme sentimental value.... Ver mais

Avaliado com 3 de um total de 5 estrelas

Service quality really depends on the actual man&van you get assigned to. Mine was late for over an hour resulting in us caught in the rush hour traffic, stopped halfway to fuel, almost scratched anot... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Appalling service and customer service. They caused a considerable amount of damage to my hardwood floors and still demanded cash payment at the end of the job. They have not shared their insuran... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service. Was delayed an hour and the agent waited, then assisted with the loading. Very polite and efficient. Will use the team again when I next move. Serious value for money. Than... Ver mais

Detalhes da empresa

  1. Serviço de logística

Escrito pela empresa

Moving Removals Logistics International moves Film props


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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Todas as avaliações

(41)

5 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! Egor and his colleague were great! They were on time and worked quickly. They even delivered the cupboard and boxes to a 4th floor flat which has no lift. Very happy to have booked this service.

12 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Appalling service and customer service.

Appalling service and customer service.

They caused a considerable amount of damage to my hardwood floors and still demanded cash payment at the end of the job. They have not shared their insurance details, which they claim they have, and threatened to continually charge me until I pay them for the job. This cost being outweighed by the amount of damage that they caused to the house.

I would be extremely cautious if you decide to use them.

11 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moving from 3rd floor flat ... to Norfolk!

I had used this company just before lockdown, to help move stuff into storage and then to my place. Leo was extremely helpful and courteous, so when I was moving out of london, this was the firm I wanted to use.
Stefan and Max went above and beyond doing my move. From a 3rd floor flat (with no lift)! to a 1st floor flat in south norfolk. I had loads of stuff and they were up and down the stairs so quickly, it was exhausting to watch!! And it was a very reasonable price considering what a long day it was and how far they had to travel. I cannot recommend this company highly enough. If you need anything moved, use these guys 😁👍

21 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a great experience

I had a great experience - no fuss, uncomplicated, quick, efficient, honest, punctual. Will definitely use them for my next move! Important to book. They are getting popular.

23 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

a good job…

The team from Movez did such a good job yesterday. They were extremely prompt and efficient, moving our stuff with the minimum of fuss. Great service.

13 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m really happy with the service

My experience with this company was great. I contacted them with short notice and they helped me anyway. The mover/van driver (Vitaliy) was really friendly and helpfull.
Excellent service and cost.

17 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service.No problem with…

Excellent service.No problem with booking.Van arrived on time.Very polite staff and with good manners.Quick and professional.Thank you after stressful days with packing finally everything is done.Slava

30 de agosto de 2022
Avaliação não solicitada
logotipo da Movez Ltd

Resposta da Movez Ltd

Thank you Slava! Call again..

Avaliado com 3 de um total de 5 estrelas

Depends on the actual man&van

Service quality really depends on the actual man&van you get assigned to. Mine was late for over an hour resulting in us caught in the rush hour traffic, stopped halfway to fuel, almost scratched another car which would’ve caused even more delay, wouldn’t help with moving the luggage because the flat was on 2nd floor, and still wanted to charge us the unfinished hour. Thankfully the agent I talked to was reasonable and didn’t charge us extra. Will I use them again? A questionable maybe, mostly because the prices are competitive compared to a lot of other options.

19 de agosto de 2022
Avaliação não solicitada
logotipo da Movez Ltd

Resposta da Movez Ltd

Hi QC,

We take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate this issue further. Please contact our customer service desk immediately at 020 3151 3109 so that we can resolve this issue.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Was delayed an hour and the agent waited, then assisted with the loading. Very polite and efficient. Will use the team again when I next move. Serious value for money. Thank you, Igor and Booking team for swift "short notice"* (*next day request) response & service.

10 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great job!

Reliable, great customer service, job done perfectly and quickly.
Thank you Vitaliy!

11 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smooth service

thank you for making my move a smooth one. I love that you were very prompt and helpful with the moving of boxes.
Showed professionalism in everything you did and extremely hospitable and approachable.
Will definitely recommend. Thank you l……..Happy customer!!!!😊😊😊😃

22 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I strongly recommend this company

I strongly recommend this company. I had an excellent experience with them. The person who was going to help me move didn't show up and I called them and they came quickly and made my move. From now on, whenever I need to, I'll only make moves with them. Easy going people and super fair price.Thank you Leo!

16 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 star service

Just wanted to say thanks so much for the stellar job - great move. Would definitely use you again. Very prompt and helpful too. Highly recommended.

14 de março de 2022
Avaliação não solicitada

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