Cancelled my free trial on time and they still charged. Also the PA & DA data is not accurate at all. Ahrefs shows very different (but accurate) data!!
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MozBar is a great SEO tool (browser extension), even for starters to use the free version. It enables you to check your keyword competition on Google, their websites, Domain and Page authority, spam... Ver mais
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Attenti, proveranno ogni singolo metodo di pagamento a loro disposizione a ripetizione pur di riuscire a prendere i vostri soldi, anche se non usate il servizio da mesi... e non provate a chiedere un... Ver mais
Moz offers amazing SEO tools, in my opinion more useful for skilled technicians. It's definitely possible to use other tools when you're just starting out, but Moz still offers a great value with thei... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Moz
Escrito pela empresa
Moz is the most trusted authority in online search. You will improve the position of your brand, business locations, and competitive rank in search results with our powerful SEO and local presence management platforms. Powered by world-class quality data Moz serves as the foundation upon which crucial business decisions are made. From small businesses to large enterprises, SEO consultants to agencies, Moz has a solution for every marketer and SEO. Offerings include three products plus APIs for more flexibility and control.
Moz Pro is the all-in-one SEO solution to help you rank higher, drive qualified traffic to your website, and run high-impact SEO campaigns. Sign up for a 30-day free trial today.
Moz Local helps you easily manage your local business listings and reputation on Google, Facebook and other sites to help consumers find and choose your business. Check your online presence for free.
STAT is a powerful SERP analytics tool that gives you granular visibility into your performance in the search engines by tracking thousands to millions of keywords. Take the tour on getstat.com and book a demo.
Informações de contato
1111 3rd Ave, 17th Floor, 98101, Seattle, Estados Unidos
- (206) 602-2005
- help@moz.com
- moz.com
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent tool and customer support.
Excellent tool and customer support.
Great customer service
Quick customer service, and accomplishment of refund request after I forgot to cancel due to personal circumstances. I requested the refund within the first 24 hours of being debited. MOZ was kind enough to follow through.
The website doesn't load and I got no…
The website doesn't load and I got no do-follow backlinks after multiple months of using. This is basically a scam.
Don't give them your banking information!
I signed up for a free one-month trial but I can't log in to my account.
I've been trying to contact support for over a week now, but there's been no response.
Since they make you give them your credit card during the free trial and I can't log in, they'll be able to withdraw money, which is pretty stressful.
Don't give them your banking information!
great easy to follow screen shots and…
great easy to follow screen shots and knowledge
Thank you for their kindnesses.
Thank you for their kindnesses.
They’ve gone downhill
This service went downhill over the years. We now use ahrefs entirely. They also have pretty vicious pricing where they charge your card for the year without notifying you (their emails go right to your spam probably because of their reputation).
Great
I had a great experience. The staff replied quickly.
I do not recommend using it Mozbar
I do not recommend using it Mozbar
Unfortunately, now they collect Money and now paid this version.
Now everything is Paid and you also have monthly limits on the MOZbar.
Remove it as it as immediately
They always go the extra mile
They always go the extra mile, they're always the best, even better than Apple, the king of branding!
A successful SEO game plan
For every beginner out there, I truly recommend the Moz 30 Days of SEO. This course will give you the fundamentals to do a successful campaign for your business or clients.
Great customer support
The HELP team arranged for a refund of…
The HELP team arranged for a refund of monthly fees when I needed to cancel my subscription. The HELP Team went above and beyond in considering my request even though I missed the cancellation deadline. The MOZ team proved their company has customer interests at heart.
Moz where extremely understanding and…
Moz where extremely understanding and helpful. I look forward to returning to them in the future.
Moz Academy is the first place to start…
Moz Academy is the first place to start if you want to know how to get started and use the tool to its capability, instead of floundering.
Do NOT sign up for free trial
I would not sign up for the free trial if you are a small business. I was testing it out and didn’t realize I had to cancel since I signed up for a few other tools that DON’T automatically charge you. When I went back to customer service-I told them what happened and got the standard “too bad, it’s our policy, that’s how SaaS works. I explained I am a small woman owned business and have not even used the platform. Again, after escalation I got the same response.
I think consumers have been trained by these companies to basically not expect any kind of customer service. It’s all “buyer beware”-no wonder people are so burnt out trying to keep up with admin that is so freaking bureaucratic.
And before you say “that’s how it works” maybe stop and question why. I think this free trial to automatically pay is nothing more than a scam.
Saas companies should have to force you to opt-in before charging you automatically after a free trial to make sure you intend to purchase. That seems more than reasonable to me.
As an SEO manager
As an SEO manager, I find the Moz tool incredibly valuable. Its intuitive interface, accurate keyword tracking, and comprehensive site audits have made it an essential part of our SEO strategy. The competitor data is particularly insightful, allowing us to benchmark our performance and identify new growth opportunities. The insights provided are clear, and actionable, significantly contributing to our overall search performance.
Clean, Clear, and Simple
The Moz SEO Essentials course is an excellent resource for anyone looking to build a strong foundation in SEO. The lessons are comprehensive, easy to follow, and packed with practical tips that are immediately applicable. I highly recommend this course to anyone wanting to improve their website's search engine performance.
For Local SEO you cannot find a more…
For Local SEO you cannot find a more valuable option than MOZ Local Seo period, full stop. Robust, engaging, graphic, connected - everything you need. But the best part is CUSTOMER SUPPORT. They give A+ attention to the smallest client, not just the giants. Outstanding support. Great product. Excellent value.
A Experiência Trustpilot
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