MPH Drain Services Avaliações 

We rang and an engineer came the next morning. Harry was so polite and friendly, he explained what he was doing and was quick and efficient. Great service. Thank you

From ringing to arrival less than two hours efficient service friendly guy kept informed on what needed doing and was finished in short time would recommend

They parked their truck illegally and dangerously on a junction on our road today, damaging a traffic cone.

Came out quickly to deal with our blocked drain.
Harry was great and sorted the problem in no time and the charge was very reasonable.
Would highly recommend

this company were very efficient in rectifying our drainage problem.we had to use a private contractor after being let down by our service provider. i would not hesitate in using mph if needed in future.

I had a blocked outside drain. Responded within 2 hours.
Harry identified the problem, explained what he would do and then cleared the blockage. Very happy with the service. Would recommend.

Very professional - sorted out what the problem was and fixed it. Previously two different drainage 'experts' had cleared it but within weeks it became blocked again. Harry pinpointed exactly what the problem was and explained that it was a piece of drainpipe left in the drain by a previous contractor. Once removed this should now solve the problem. I would highly recommend this firm and in particular Harry who certainly did a 'thorough' job. A big Thankyou!

Approach with caution. Charged £225+VAT for a 40 minute visit with working time around 20 minutes, covering basic silt removal and jetting. A subsequent CCTV survey from water company engineers uncovered root ingress that was limiting our pipe diameter to ~10%, which clearly inhibited flow to the manhole.

I've since spoken to independent contractors, who confirmed the significant overcharge for the works undertaken. I invited MPH to correct this via a partial refund but they have declined the offer after initially failing to respond to the request.

hi this people are full of lie put me on hold for 3 days then refuse the work . full of lie all team including there admin as well. they not even deserved one star.

Harry came out on a Saturday evening to clear a blocked surface drain that had lifted the manhole cover and was flooding into the garage. He had it cleared within 20 minutes of arrival. Very efficient and polite, despite having had a very busy day already following 48 hours of incessant heavy rain.

I called MPH with an emergency job and they sent out an engineer same day. Fast response time with professional and experienced engineers. Overall I had a great experience using MPH and i will be using them again.

I had kyle come out and assess the blockage and in no time at all he managed to using his jet machine to blast the drains clear. Would recommend I found affordable!!

MPH Services are very very expensive. Please find any other company for the service you need. Think this company also part of Yorkshire building services so best avoid them as well. Have our septic tank emptied every year, usually costs around £300. Just paid invoice from MPH Services for £546 and tank only three quarters empty.Had they been able to empty the tank the bill would have been well over £600. What a rip off. Apparently the quoted price for job was £285 plus vat, sounded about right, but this only for first 1000 litres of waste. Subsequent waste is £85 per 1000 litres. Avoid, avoid, avoid.

MARTIN!!
Thank you very much for your kind attitude and perfectly well done Job. Especially, cleaning all the mess at the end.

Booked MPH to clear a blocked kitchen drain for my daughter. When I got to her house the operator was sticking a camera down the drain to see where it was blocked…. 5 minutes later he said it’s blocked! That will be £180. I challenged this and he said the equipment he used cost £10000. I questioned the relevance of this, as proper tradesmen charge for their expertise and skill. Notwithstanding this, l asked him the cost of clearing the drain, as initially that is what was requested, he quoted in excess of £400. He advised that he didn’t have the necessary equipment on board anyway, so I should buy a Karcher drain blaster, as it would be cheaper!
I assumed they were a local firm, apparently not the case they use a local number and came from somewhere in West Yorkshire. Looking on checkatrade they have good reviews. I will also submit this to them for their observation. I should have looked at trustpilot to gain a truer history of this firm. I would not recommend any use of this firm, they grab your cash without any hint of customer care. By the way, I cleared the drain myself in half an hour and I’m not a professional.

I called out MPH as our drains were completely blocked following flooding from a stream in the garden. (Toilet paper was coming out of the drain underneath our kitchen winfow). MPH had done major work for us putting new drains in to our septic tank several years before.
Someone arrived within 20 minutes of my call to assess the situation and due to the amount of flooding at the property was unsure what they could do to help. He suggested pumping them out and to take a 10am slot the following day.
The following day MPH arrived at around 1, the flooding had subsided by approx 75% by this time. The 2 gentlemen assessed the situation walked around the property and decided that the only option was to pump out the drains but they couldn't say that this would solve our problem.
I took the risk as I felt I didn't have many options and the gentlemen left to get a smaller vehicle as the one they were in couldn't get through the gates! On returning they pumped out 2k litres of water and I think sediment from the drains for which we were charged £444 but again said they couldn't guarantee our problem had been sorted.
2 hours later the drains were overflowing again and we were back to square one.
The following morning myself and husband tried to work out what could be done and as the previous 3 gentlemen did assessed the situation, within 5 minutes we had worked out that the septic tank wasn't functioning and therefore pumping water out would make no use whatsoever.
MPH claim to carry out full drainage solutions, including septic tanks however they failed to identify something as basic as a sceptic tank system making no noise and the pump not working at all.
I do not put negative reviews on sites lightly so contacted MPH on the next working day to give them the opportunity to sort the situation and was told I would get a call back that afternoon. 4 days later and still waiting I called again and was told they hadn't looked at the septic tank - really! I said I wanted to speak to someone senior and was told I would get a call that afternoon but still waiting.
We are extremely disappointed with MPH and feel cheated by their assessment of what was the problem and also their customer service.

They do not get back to you. I've had to chase them, and even when they promise to call you back "tomorrow morning" they don't call you back at all! Very expensive! £300 for an hour's work!!

Called them out for a blocked drain. Responded quickly and got thing up and running.

Would happily recommend

Very speedy response and the plumber who came out was very thorough and pleasant to deal with. Power cleaned my sewer system and replaced a necessary connector pipe to the rear of my toilet which required going to obtain the necessary part from a local plumbing centre. Charge was very reasonable, especially considering the work entailed.

Advertised as local but in a different county. Charged travelling time. Bought goods on account from Jewson (so would have got a discount) then added a 22.5% mark up on the full price. Charged £190.20 per hour labour. Cost nearly £3k for a day and half work with little materials cost. Complained to company who think the charges are acceptable. Complained to Checkatrade in April and after numerous emails & telephone calls, they now tell me that the company have not responded to them but they have done nothing wrong so won't break the affiliation. MPH will continue to pay a fee to affiliate to Checkatrade & the public will continue to be ripped off. Avoid!!!!!!