Marco Pierre White Restaurants Avaliações 

For a steak house restaurant, they serve the worst steak I ever had
Take my advice don’t order steak

My boyfriend and I booked a table via the 'First Table' platform for dinner in the Marco Pierre White restaurant in the Royal Leonard Hotel in Oxford. This was to mark a very special occasion as it was the evening before my boyfriend was scheduled to have a life changing operation at the John Radcliffe hospital. Well, it was certainly memorable in all the wrong ways. The calamari starter was sent back as it was cold, undercooked, stringy and tough and the batter was certainly not as I would have expected from such a prestigious establishment. This was replaced with the chicken liver parfait, chutney and Melba toast. Half of the Melba toast was so thick and hard, that I asked the waitress to swap it for some bread instead. Next up, the main - my boyfriend ordered a medium-rare ribeye steak and I ordered small, medium-rare fillet steak. Both were over cooked and my fillet steak was quite tough and chewy. We skipped dessert and went straight for the bill. Reserving through 'First Table' secured a meal with a 50% discount on food, but unbelievably, the restaurant charged a non-optional 15% service charge on the full price!
The up-side was that the serving staff exchanged the calamari starter and swapped the Melba toast for bread without question and re-issued the bill with no service charge. However, the serving staff showed no warmth or friendliness and there was neither an apology for the problems we encountered with the quality of food from either the waiting staff or the kitchen, nor was there any explanation or apology for the sheer cheek of the service charge.

So, all in all we were very disappointed with the quality of food, the attitude of the staff and it turned out not to be the special occasion we had hoped for.

We certainly won't be going back and simply can't recommend anything about the Marco Pierre Steakhouse and Grill in the Royal Leonard Hotel, Oxford.

Another great dining experience at Marco Pierre White's in London's Middlesex Street. Excellent food, lovely staff who pay attention to detail without being fawning and a relaxed, friendly atmosphere. Couldn't have been better.

Booked lunch for 4 people today and travelled 1hr 15 mins to Birmingham and it was closed up with immediate effect ! No email No telephone call.

We had a red letter day for the 5 course meal with wine flight. Although the service was fine and the food was acceptable I wouldn't go there again.
The courses were tiny and the mains come bare with no sides which means your likely to need to top up the voucher.
Our total bill came to £200 for 2 people of which £125 was covered by the voucher. Far too expensive for just an average meal in a quite cramped environment. I'd give it a miss if you were considering it. £15 plus the service charge for a glass of average prosseco says it all.

Beautiful anniversary meal at the cube in Birmingham. Food amazing but servers added the extra special touch. Extra big thanks to Nahid. Also definitely recommend the espresso martini

Attended for a special family birthday and whilst marking the experience with 1 star that was greatly over marked. As an experienced diner over some now 50 years I can truthfully say I have never encountered such poor standards. Service appalling, food well below the standards of Michelin Chef and severely overpriced. My advice to anyone reading this review is that you should look somewhere else and not experience the disappointment the family gathering encountered. Really well below any standard in today's marketplace.

Just arrived home from Marco Pierre Whites restaurant in Lincoln. We were spoilt, made to feel extremely special. Nothing was too much trouble.
Food was wonderful, service spectacular.
Couldn’t improve on anything as everything was outstanding.
A massive thank you to Jon White who looked after us tonight and all of his team.

Arrived to find we were greeted with an overweight bouncer .. he guided my wife and myself to a very small place ( no room to take your coat off ) by a false wall ..
It was as if we were cheap ..
Had to move as it was not a place to enjoy a meal ..
Got a place opposite the bar .. placed our order , waited over 30 mins for fish and chips ( for myself ) and Shepard’s pie for my wife .. ( just remember we are both in our late seventies ) .. when it arrived , the overweight gentleman asked if I would like red sauce with my fish and chips ( a total insult from an ignorant imbecile) ….
If this is what you get from these restaurants then the owners are in dreamland .. the worst lunch I have encountered.. management should be ashamed of the derive and quality of food they serve

Disappointed - Sunday lunch at Cadbury house location in congresbury.

Food ok just about
Service was polite
Setting was nice

So many issues around dealing with the Groupon deal both before, during and then when the bill came.

Really detracted from the relaxed Sunday lunch

Won’t be back.

Whatever has happened to MPW, has his restaurants become a money pit? Or has he lost his passion for good food. Drinks extremely overpriced for cheap wine. You don't mind paying high prices for a special experience but this fell far below. Even a white tablecloth is a thing of the past. We ordered a Caesar salad and they could not make that correctly. Service from the kitchen was very slow and the young waiting staff feel an apology is sufficient to put things right. I have enjoyed many meals at MPW, but things have definitely gone down hill. Not worth the prices they are charging and certainly not the experience it once was.

Just awful. Marco clearly puts his name to anything. I had Shepard’s pie and it was like a poor school meal. My wife had a steak and they didn’t have steak knifes. I ordered a drink 3 times and it never came. Truly terrible service and food. Do not go to the Lincoln restaurant save your money get a MacDonalds it’s far better than this drivel

You'd get a better steak from Asda. The chips were good, as was the Paris butter sauce, but the coleslaw was also very poor and tasted like it was from Iceland.
Once you had cut all the inedible gristle off the top of the sirloin there was only about 4 oz left from our 7 oz steaks - and the meat itself was tough with no taste. Both my and my partner's steaks had the same issues. The manager agreed there had been 'supplier problems' recently.

Had a mixed grill , I’ve tasted cardboard with more flavour. Dry dull and boring. Can’t believe he’s put his name to this but money talks. Won’t be eating here again. . It’s not difficult to cook good food, obviously not at Marco Pierre White. Very disappointed. Didn’t want to create a fuss at the table as it was an important family event not a meal critique

I've eaten in this restaurant many times in the past and really enjoyed the experience. Today was unfortunately a complete disappointment. The beef was extremely chewy in the Sunday Roast (TBF the accompanying vegetables were all very tasty). The biggest shortcoming however was the abject service of the waiting staff here. They give absolutely nothing towards creating a special experience and with the exception of the very decent young manager that I spoke to; conveyed an attitude of complete indifference and absolute disengagement from the customer. MPW used to have excellent staff but a cursory visit to The Ivy or Six By Nico nearby will rapidly highlight just how superior the customer experience is there. What a shame...
PS not MPW's fault of course but a subsequent £9.30 car parking fee for just over two hours parking whilst in the restaurant really doesn't enhance the overall experience.

Attended the Birmingham restaurant for Christmas Day 2024 & has the worst treatment ever. Having paid nearly £100 per head & there was 12 of us. We arrived for our sitting at 5pm & were told we had 3 hours, however by 6pm they turned the music off & closed the bar. They then tried to rush us through the remainder of our meal. We were asked to leave at 7pm. What accept a booking for 5 if we are told to leave after 2 hours? The reason I am writing this now a year later is because we have followed through with a complaint several times & have not been acknowledged by anyone. Having spent ove £1k for 12 meals we deserved some acknowledgment to our complaint but nothing from a “so called” well establishment. Disappointed is an understatement.

Let's make this short and to the point.
Shocking, appalling avoid at all cost.
This was bought as a Christmas present from my son via the Vigin red letter day.
On arrival coats were taken then seemed to be confusion as to our booking.
Taken to our table and sat given menus then waiter disappeared.
Struggled to get our drinks order taken.
The five course menu not explained, finally drinks were served and order taken.
1st and 2nd course mear canapés.smoked salmon ok but beetroot tasteless and no dressing or even seasoned.
3rd course the ham hock terrine was acceptable, my partner had the mackerel pate, and what a shock LARGE LONG BLACK HAIR in the food...... on finally getting the attention of the head waiter removed the plate to the kitchen, and that was it !!!!! No feedback or any apology in any way at all. After this we were avoided and struggled to get any service at all. To the point that empty glasses and crockery left on table for long periods of time.
Steak main was far from the quality I would expect from a restaurant of this supposed standard to the extent ive had better ribeye steak in a fish and chip shop on Whitby docks !!!.
As for £8.50 per side order to go with your main this is not the deal they advertise.
Having finally managing to get our bill, nothing done to compensate for the hair in the food at all.
In total service shocking.
Quality of food poor at the best.
Value for money very poor.
My advise STAY AWAY dine here at your perral.

Visiting this restaurant for the first time, I found the food to be quite good.
However, the overall experience was dampened by poor service.
Despite having an appointment, we were left waiting longer than expected without clear communication about the delay. When I asked the staff about the wait time, their response lacked basic courtesy, which was disappointing.
While the quality of the dishes shows promise, the service side definitely needs improvement to match the food experience.
For anyone considering a visit, I’d recommend being prepared for potential delays and hoping for a friendlier approach from the staff.

Amazing -went to Plymouth restaurant
Food amazing
Loved it
Paul was fab
Be back again soon

Level 25 with beautiful views but honestly it’s old out dated and your local pub will give you the same menu.
Prawn cocktail defo was from Lidl (no offence to lidi)
Steak for mains and as my mother would said “ a child would cook it better”
The DJ had good tunes on arrival but sweet lord he must have had a can a red bull and he thought he was in a 2 for 1 Bar.
Our waitress was very pleasant but keep you hard earn cash and maybe fly to the Dublin for a proper experience of good food.