mSamexFx Forex Brokerage Avaliações 21

Resposta de mSamexFx Forex Brokerage

9 de abr. de 2026

Warning: This review is a known social engineering scam. mSamexFx does not have a user matching this description in our system, and we have never operated a 'recovery' service. If you have been contacted by anyone claiming to help recover funds from mSamexFx, please report this to your local financial authority immediately — this is a third-party fraud operation with no connection to our company. We have reported this review to Trustpilot for removal. Our official support channel is support@msamexfx.com only.

Resposta de mSamexFx Forex Brokerage

9 de abr. de 2026

Thank you for your feedback. After reviewing our records, we can confirm this account was flagged and suspended due to violations of our Terms of Service — specifically, the creation of multiple accounts from the same device and IP address to claim promotional bonuses. This action was taken to protect the integrity of our platform and the funds of our legitimate clients. We are happy to discuss this further via support@msamexfx.com. Our bonus terms are publicly available at msamexfx.com.

Resposta de mSamexFx Forex Brokerage

Há 6 dias

Thank you for your feedback. After reviewing our records, we can confirm this account was flagged and suspended due to violations of our Terms of Service — specifically, the creation of multiple accounts from the same device and IP address to claim promotional bonuses. This action was taken to protect the integrity of our platform and the funds of our legitimate clients. We are happy to discuss this further via support@msamexfx.com. Our bonus terms are publicly available at msamexfx.com.

Resposta de mSamexFx Forex Brokerage

16 de jan. de 2026

You're welcome.

Happy to hear your experience.

Resposta de mSamexFx Forex Brokerage

16 de jan. de 2026

Some traders have already received their withdrawals. As we mentioned before, due to the high number of clients (over 30,000) from the No Deposit campaign, the withdrawal process may take longer than usual.

We would also like to clarify that using words such as “scam” or similar is not acceptable. MsamexFX did not earn any money from the No Deposit campaign, as it was completely free of charge. Such statements are considered disrespectful to the company’s name and will not be tolerated.

Kindly provide the email address you use on MsamexFX so we can review your account and assist you as soon as possible.

Regards,
MsamexFX Support Team

Resposta de mSamexFx Forex Brokerage

16 de jan. de 2026

Some traders have already received their withdrawals. As we mentioned before, due to the high number of clients (over 30,000) from the No Deposit campaign, the withdrawal process may take longer than usual.

We would also like to clarify that using words such as “scam” or similar is not acceptable. MsamexFX did not earn any money from the No Deposit campaign, as it was completely free of charge. Such statements are considered disrespectful to the company’s name and will not be tolerated.

Kindly provide the email address you use on MsamexFX so we can review your account and assist you as soon as possible.

Regards,
MsamexFX Support Team

Resposta de mSamexFx Forex Brokerage

16 de jan. de 2026

Some traders have already received their withdrawals. As we mentioned before, due to the high number of clients (over 30,000) from the No Deposit campaign, the withdrawal process may take longer than usual.

We would also like to clarify that using words such as “scam” or similar is not acceptable. MsamexFX did not earn any money from the No Deposit campaign, as it was completely free of charge. Such statements are considered disrespectful to the company’s name and will not be tolerated.

Kindly provide the email address you use on MsamexFX so we can review your account and assist you as soon as possible.

Regards,
MsamexFX Support Team

Resposta de mSamexFx Forex Brokerage

Atualizado em 16 de jan. de 2026

Some traders have already received their withdrawals. As we mentioned before, due to the high number of clients (over 30,000) from the No Deposit campaign, the withdrawal process may take longer than usual.

We would also like to clarify that using words such as “scam” or similar is not acceptable. MsamexFX did not earn any money from the No Deposit campaign, as it was completely free of charge. Such statements are considered disrespectful to the company’s name and will not be tolerated.

Kindly provide the email address you use on MsamexFX so we can review your account and assist you as soon as possible.

Regards,
MsamexFX Support Team

Resposta de mSamexFx Forex Brokerage

Atualizado em 16 de jan. de 2026

Some traders have already received their withdrawals. As we mentioned before, due to the high number of clients (over 30,000) from the No Deposit campaign, the withdrawal process may take longer than usual.

We would also like to clarify that using words such as “scam” or similar is not acceptable. MsamexFX did not earn any money from the No Deposit campaign, as it was completely free of charge. Such statements are considered disrespectful to the company’s name and will not be tolerated.

Kindly provide the email address you use on MsamexFX so we can review your account and assist you as soon as possible.

Regards,
MsamexFX Support Team

Resposta de mSamexFx Forex Brokerage

Atualizado em 30 de nov. de 2025

Final Update:

Your account has been suspended, and your previous review was removed by Trustpilot due to submitting false claims without any supporting evidence.

Regarding our $200 No Deposit Bonus campaign, we have clearly stated from the beginning that this campaign provides no financial benefit to the company, as no deposits were required from participants. Therefore, allegations such as “scam” or similar accusations are prohibited and violate the campaign rules.

As outlined in our terms, any attempt to disrespect the company or spread false claims about a free campaign is considered abuse of the rules, and accounts engaging in such behavior are immediately suspended.

We also clearly communicated the investigation timeline from day one, and all participants were informed. There is no further explanation required beyond what was already published in our official channels.
Dear Ellis,

Your account has been permanently banned and flagged due to repeated violations of our platform rules and the submission of false and misleading claims in bad faith.

Trustpilot has already removed your previous reviews because they did not match the verified records in our system. Despite this, you continue posting the same false statements.

To clarify once again:

No deposit was ever “forced,” and no withdrawal was refused outside of the published terms.

All actions taken on your account were based on clear, transparent rules applied equally to all participants.

We welcome genuine and constructive feedback, but spreading misinformation after a compliance ban will not restore your account or change the documented facts.

For security reasons, we cannot provide further service through this account.
If you wish to trade in the future, you may open a new profile under standard conditions, subject to full verification and compliance review.

— MsamexFX Compliance Team

Resposta de mSamexFx Forex Brokerage

Atualizado em 30 de nov. de 2025

Update:

We are still waiting for you to provide the account details and other information about your experience in MsamexFx.

Regards

MsamexFx Support Team

__________________________________________________

Please provide your account details, and Exact information about your reason for this accusation?

Reagrds

MsamexFx Support Team

Resposta de mSamexFx Forex Brokerage

Atualizado em 22 de nov. de 2025

Update on Your $200 No Deposit Bonus Campaign Status (11.22.2025 )

Dear Naseer,

Thank you for providing your account details. We have completed a full review of your account activity, as well as the claims you posted on Trustpilot.

1. Campaign Violation Confirmed

Our compliance investigation confirms that you transferred promotional-credit-generated funds to your wallet before completing the required 20 active trading days + 30 campaign days (50-day total period).

As stated in the campaign terms (which all participants agree to before joining):

“Any withdrawal or internal transfer that results in the movement or conversion of promotional credit before the full 20+30-day campaign period is strictly prohibited and will result in account restriction.”

Your internal transfer triggered an automatic credit-to-real balance conversion, which is treated as an early withdrawal attempt under our system rules.

This is a violation regardless of intent or misunderstanding.

2. No Accounts Were “Deleted”

Your account was not deleted, nor were any documents removed.
It was temporarily restricted due to the violation — a standard compliance procedure to protect the integrity of the campaign.

Your account has now been:

Unbanned

Re-enabled for real trading

Ready for re-verification in the new client panel

3. You May Continue Trading Normally

Although campaign credit cannot be restored, you are welcome to:

Re-verify your profile

Make a deposit

Continue trading under standard account conditions

This option remains fully available to you.

4. Regarding Your Public Accusations

Your Trustpilot review contains allegations that are factually incorrect.

MsamexFX does not tolerate:

False accusations

Attempts to pressure or blackmail the company

Misrepresentation of campaign rules

We maintain complete logs of all account activity, timestamps, and system triggers, which fully confirm the violation you committed.

We encourage you to read the campaign terms carefully before participating in future promotions.

5. Final Statement

MsamexFX is fully committed to transparency, fairness, and regulatory compliance.
Your account restriction was an automatic and justified action based entirely on the rules you agreed to.

We remain available to assist you with re-verification and real trading at any time.

Best Regards,
MsamexFX Compliance Department
📧 compliance@msamexfx.com

🌐 www.msamexfx.com

________________________________________________________________________________________________

Hello,
Thank you for your message. We take every client concern seriously, so let us clarify your situation clearly:

🔒 1. We do NOT remove or delete any client accounts.

No account has been removed from our system.
Last week we completed a major CRM migration, and all user accounts were safely transferred.

Every client can restore access by following the instructions on the login page:
👉 https://my.msamexfx.com

(Click Forgot Password and follow the steps.)

🛡️ 2. Your funds and account remain safe.

No account or balance has been deleted.
The system simply requires a one-time migration login.

🎁 3. If you were using a No-Deposit Bonus account

Please make sure to review the bonus rules here:
👉 https://msamexfx.com/en/campaigns/new-user-bonus

Some users attempt withdrawals before completing the required conditions, which automatically triggers a verification hold.

📩 4. We need your account details to check your case

Please send your registered email and account ID to:
support@msamexfx.com

or submit a ticket from the login page.

We are here to help, and we guarantee that every client who meets the conditions receives their withdrawal.
Your account is NOT deleted — it only requires the CRM migration login step.

Thank you for your understanding.
— mSamexFx Support Team