Le spa a briser apres 3mois apres 1ans et demi a me battre avec eux pour avoir un remplacement il manonce que la garanti es expirer a cause de leur délais de réponse n'acheter jamais mspa
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Veja o que dizem as avaliações
Vi har god erfaring med Mspa. Har nå kjøpt vårt boblebad nr 2 fra dem. Det første gjorde jobben sin, men vi oppgraderte og lot nevøen vår overta det gamle. Vi kjøpte også utedusjen derfra. Da vi treng... Ver mais
Kjøpte Carlton 6p i september 2021. Plassering ute under tak, tørt med god beskyttelse for vær og vind. Fungert utmerket 1 år. Siden januar 2023 har jeg byttet sirkulasjonspumpe 2x (selvsagt etter MSP... Ver mais
A empresa respondeu
Bestilte en tekapo for å ha nå til sommeren. Fikk jacuzzien og motoren funker ikke, vi ringer dem å de ber oss om å skrive en servicemail, di blir enige om å sende ny motor, nå er det gått 2-3 uker s... Ver mais
Detalhes da empresa
Escrito pela empresa
Mspa.no – Norges mest solgte boblebad Kjent fra Sommerhytta på TV2! Vi har levert over 100 000 Mspa boblebad i Norge, og vi gleder oss til å ønske enda flere badeglade familier velkommen. Mspa boblebad er markedets beste valg: ✅ Innebygd rense- og varmefunksjon for enkel vedlikehold ✅ Markedsledende kvalitet, uslåelige priser og moderne design ✅ Plug & Play – klart til bruk på 5–10 minutter ✅ Rask levering rett hjem på døren, over hele Norge Mspa er familiens favorittprodukt som skaper glede hjemme og på hytta året rundt. 👉 Oppdag vårt utvalg og bestill ditt boblebad i dag!
Informações de contato
Edvard Griegs Vei 1 , 1410, Kolbotn, Noruega
- 40080840
- kundesenter@mspa.no
- mspa.no
2,7
Ruim
286 avaliações
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid at all costs
Avoid at all costs. If you have an issue or a problem you are own. Customer service is non existent and telephone manned by people who can’t speak a word of English. We returned ours to a shop after inflation issues so didn’t even get to use it. AVOID. Do not waste your money
27 de agosto de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Absolute Nightmare
Nightmare from Day 1, spa was leaking after first set up. Eventually managed to find the service centre e mail which is in China. If the liner is not lined up EXACTLY with the motor housing it leaks a lot, it can become unaligned at any time. Now has an air bubble in the base. Have been sent another 'how to ' guide. Latest the filter motor is now broken and awaiting repair. I have used the spa 4 times this year. A lot of money down the drain!
25 de agosto de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Me demande de payer 54 + frais de port…
Me demande de payer 54 + frais de port pour changement du bloc moteur suite à erreur E1 ...
au regard des commentaires ... je vais m’assoir sur cet achat malheureusement
A fuir +++
17 de agosto de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
had an issue with a silver cloud 6…
had an issue with a silver cloud 6 berth wasnt sure where it was leaking from so was advised by Chris MSPA rep the hot tub was still under warrantyand that collection would be arranged for the whole unit including liner....A brand new liner and full service to the heater unit was carried our and returned within 10 days cant fault MSPA and thanks to Chris for your help too .
16 de agosto de 2021
Avaliação não solicitada
payez d abord et après vous n aurez…
payez d abord et après vous n aurez rien pas de pièces
pas de sav personne
happy garden pas de garantie mais vous balade
14 de agosto de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Poor quality mspa Hot tubs
Similar experience to all those reported here. Control unit broken with F1 code within 3 months. Steer clear of mspa hot tubs
29 de julho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Bassin et pompe mspa b140 elegance
Bonjour ne pouvant plus avoir de pièces détachées pour ma pompes mspa pour le modèle mspa lite b140 elegance je suis obligé de ve dre un bassin neuf payé 256 euros.
Je le vends 140 euros ou alors je suis à la recherche d une pompe pour ce modèle.
Cordialement
0681130473
Valérie P
25 de julho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
HORRIBLE CUSTOMER SERVICE Had the Spa 9…
HORRIBLE CUSTOMER SERVICE Had the Spa 9 months, already had to return the pump for replacement, got it Back in May had it back 8 weeks and its gone again, MSpa say no refund contact AVC the Amazone seller, they say no refund - still in process of dispute, told to email China, I can this is going to be a long and rocky road. Dont buy
21 de julho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Mspa : aucun SAV
Bonjour . Mspa n'a manifestement pas de SAV . Un robot répond à vos questions pour vous indiquer que mspa vous répondra... sans suite bien sûr . Presque pas de pieces détachées. Un petit bout de plastique m'a couté 29€ ... Fuyez donc cette société qui vous abandonne dés que vous avez acheté . Je vais remplacer mon mspa par un autre (Intex est il plus sérieux ???)
12 de julho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Had tha alpine just over a year
I have the Alpine hot tub. I bought it in September 2019 and set it up in May 2020 for the first time. The dvd that came with it didn't work and the console O rings were missing. The manometer that inflates the HOT wouldn't inflate to the correct pressure. I rang customer services and as it was bought in 2019 they wanted 11 euros to send me The parts as they believed I had used it a lot and lost or used them. after a few weeks of emails back and forth i gave in and paid the 11 euros to get them, I set the pool up in may this year been in it three times and bubbles didn't work read trouble guide and the fault was the bubble filter had a short circuit I phoned support and they want £60 to send it away diagnose and tell me how much it will cost to repair not much good if only used for about a total of 6 weeks total crap stay clear wouldn't recommend it to my worst enemy had to give it 1 star no way not to give it none
11 de julho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Produit à fuir !!! Méthode du SAV douteuse...
Le SPA fuit immédiatement après remplissage au niveau du filtre, le souci venant d'un mauvais serrage du porte filtre... mais que fait le contrôle qualité avant d'expédier le produit au client ?! Une semaine après le SPA ne filtre plus (Erreur F1) donc inutilisable donc retour atelier et là le SAV te demande de payer 25 Euros de frais de port !!! Hallucinant cette boite n'est vraiment pas sérieuse et je pense que si ils ne sont pas capables de prendre en charge les frais de retour c'est qu'une grosse majorité de leurs produits sont défectueux !!!!
8 de julho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
A fuir bug au bout de 4 jours SAV nul !!
Si l'installation est simple, la qualité laisse vraiment à désirer. Après 4 jours d'utilisation, la pompe s'arrête nette avec le code E1 comme un BUG. Inutile de parler du SAV, que ce soit auprès d'Alice Garden ou de Leroy Merlin c'est une honte, ces derniers s'emmerdent pas, comme Cdiscount ils vous laissent vous débrouillé avec le fabricant. A force de suivre des tutos, je suis arrivé à le faire fonctionner mais c'est du bricolage (doit fonctionner pendant une minute sans cartouche). C'est incroyable qu'on puisse se moquer du monde comme ça. A fuir.
4 de julho de 2020
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Pass opp!
Pass opp!! Her får du ikke hjelp. Kjøpte bad for 14 000 12 Maj. Virket ikke. Tok 2 uker før Mspa tok det tilbake for reparasjo..etter mye mas. Skulle ta 2-3 dager. Idag er det 29 Juni...fortsatt ikke sett til badet. Brukt utalige timer i telefon der jag kun fått uhøflige svar. Idag kom pakken fra Mspa...kun lokket og posen til badet..ikke noe mer. Mspa sier de sendte det for en uke siden..og Post Nord sier de levert..så her sitter vel jag med 14 000 mindre på kontoen og ett lokk til en bubbelpool.
Maka...styr unda!!!
29 de junho de 2021
Avaliação não solicitada
Kundeservice
Aldri opplevd dårligere kundeservice. Visst du handler derifra så kryss fingrene for at du aldri får problemer med produktet, for garanti/reklamasjon finnes ikke hos de. Du skjønner at de har klare retningslinjer der de avviser alt, og skylder på feil bruk uten å kunne bevise det.
27 de junho de 2021
Avaliação não solicitada
Fikk helt nytt basseng med hull i
Fikk helt nytt basseng med hull i. Sendt inn og fikk tilbake lappet. Ikke nytt basseng. Kommer aldri til å handle igjen.
27 de junho de 2021
Avaliação não solicitada
2year warranty isnt honoured
The zip is coming away from the hot tub and im told this is an accessory that is only under warranty for 6 months. I’ve owned the hot tub for a year and its poorly designed. Its an integral part of the hot tub, without it the hot tub wont insulate properly snd the answer im given is to buy an external cover. The zip isnt faulty, its the fact that the zip is ripping off the hot tub that is the issue. Uk customer services dont even engage with you properly. I would avoid at all costs. Supposed to be a 2year guarantee with it and its not worth the paper its wrote on.
22 de junho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
Et godt råd til alle- LIGG UNNA dette…
Et godt råd til alle- LIGG UNNA dette firmaet.
Skulle kjøpe en ute dusj som var lagervare iflg nettbutikk men det var det likevel ikke. bruker lang tid på å besvare henvendelser og umulig å nå på telefon.
21 de junho de 2021
Avaliação não solicitada
Spa de MSpa lite Acheté en juillet…
Spa de MSpa lite Acheté en juillet 2020, nous sommes en juin 2021 et avec seulement quelques semaines d’utilisation on commence à prendre le jus quand on entre dans l’eau
Contact avec le SAV : il faut retourner le bloc moteur À NOS FRAIS !!!!! Ce n’est que 25€ mais je trouve ça impensable quand on sait que le moteur est déficient et qu’un accident grave aurait pu arrivé !!!!!
21 de junho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
2 Faulty Spas in 2 months AVOID!
2 Faulty Spas in 2 months! AVOID!
I bought the mspa Bergen spa through Amazon. From the off the spa leaked from the filter. Amazon kindly refunded me after owning for a week. Ordered another replacement then after 6 wks the heater breaks. Mspa agreed to fix, which they did. I had to send back to them for approx 9 days. The hottest 9 days of summer so far! However when dealing with the service Centre the advisors were really rude and abrupt, cutting me off mid sentence telling me to wait and hold. I asked what would happen if the hot tub broke again, 2 spas in 2 months, I was obviously concerned. They just said they’d fix it again within warranty. It seems the repairs are the norm! So I could’ve ended up having no spa again in a few Months time should another fault occur. I actually then contacted Amazon who gave me a refund and I’ve ordered a Layzspa. The product is obviously poor and overpriced. I’ve seen numerous other customers on Instagram and Amazon state similar issues. They have also outsourced the customer service and repair in the UK. The company name on the invoice was Shatchi, not actually mspa. Just AVOID! Amazon however have been amazing!
13 de junho de 2021
Avaliação não solicitada
Resposta da Mspa.no Norges Mest Solgte Boblebad!
Thank you for taking the time to leave a review. However, we have looked into this matter and found that you are not a customer of Mspa.no, our Norwegian store. It seems your purchase was made through another retailer or distributor in a different country. We kindly ask if you could remove this review, as it does not reflect the services or products provided by Mspa.no. If you have concerns regarding your order, we recommend reaching out directly to the retailer you purchased from, so they can assist you further. Thank you for your understanding.
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